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"The cleanliness is good, the rooms are good, the breakfast is so plentiful it's impossible to finish it all, everything is good."

"Room was small but ok bathroom was tiny. and dont stay here if you want to sleep at 11 at night on the weekends they have very loud live music until 12 midnight then people leave loudly i mean alcohol loud not nice for hotel guests who wants to sleep because they have early flight."

"The shower and facet in bathroom didn't work properly. The staff lacked training in dealing with guest request. "

"Booked this place because it was off a major road. We were pleasantly surprised bybthis hotel. The room was huge. Bed and pillow were very comfortable and we had the best sleep. Breakfast was also very good with huge portion. "

"Room was spacious and clean. Nice bathroom. Beds were comfortable. Only thing wrong was our room was hot. Nice location. "

"Horrible customer service and front desk "

"The room was quite spacious, but the AC wasn’t functioning well. When you open the windows, it gets too noisy. Breakfast was nice, and the staff were friendly. Overall, it was a good one-night stay at this hotel."

"We recently stayed at this hotel in Giresun. Overall, it was an acceptable experience given the city, but there are several things that need serious improvement. First, the shower was clogged, which made using it very uncomfortable. At breakfast, we were told there was no coffee, even though there clearly was some available. We suspect this was simply due to a lazy or inattentive staff member at the breakfast service, which felt a bit disrespectful to guests. The biggest issue, however, was the noise. The restaurant had live music until 23:00, which wouldn’t have been a problem if the rooms had better sound insulation—but they don’t. After the music ended, staff moved chairs around noisily for what felt like ages, making it very hard to sleep. The air conditioning also did not function properly, leaving the room stuffy and uncomfortable. On the positive side, most of the staff were genuinely kind and helpful, and we want to thank them for their friendliness. In the end, we rate it 6/10 because this is Giresun—a smaller city where you can’t really expect premium service or facilities. But if this hotel were in a big city with more competition and higher expectations, it would only deserve a 3/10"