Deluxe Queen Room with Two Queen Beds | Bathroom
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Reviews of New American Inn and Suites

2.5 out of 5
New American Inn and Suites
3190 n tustin st ,orange, ca 92865, Orange, CA

Reviews

6.8
Rating 10 - Excellent. 40 out of 142 reviews" "
Rating 8 - Good. 38 out of 142 reviews" "
Rating 6 - Okay. 17 out of 142 reviews" "
Rating 4 - Poor. 19 out of 142 reviews" "
Rating 2 - Terrible. 28 out of 142 reviews" "

7.0/10

Cleanliness

6.6/10

Staff & service

4.2/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What the hell did I do and WHY is this property on Expedia … horrible experience. Absolutely the worst experience I’ve ever had while traveling… Small family ran made me leave a cash deposit when I went to check out nobody would answer so they kept my money, horrible experience. I don’t know why I Expedia I’m starting to lose faith in this app.
Stayed 1 night in Mar 2024
Response from CC - Guest Relations Manager on 29 Apr 2024
Hi Robert! We are truly sorry to hear about your negative experience. This is not the level of service we aim to provide to our guests, and we sincerely apologize for any inconvenience or frustration caused. We take your feedback very seriously and will address the issues you encountered with our team to ensure that they are promptly resolved. Regarding the cash deposit, we understand your concern and will investigate the matter further to ensure that our policies are communicated clearly and consistently to all guests. We value your business and your feedback, and we hope to have the opportunity to regain your trust in the future. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to reach out.

2/10 Terrible

Gregory

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The picture of the room on the site was a well kept room, but what I got was ghetto and it was not in the cleanest condition. The toilet seat was only held down with one toilet seat bolt. The shower had dirty spots like someone had been in there with dirty feet. There was built up dirt and grime on the wall right in front of the toilet. There was an old tortilla chip on the floor in the corner of the toilet and shower room. The outlets looked sketchy to plug anything in to. There was no iron to the ironing board. The fridge was dirty and Gerry rigged with plastic wrap.
Stayed 1 night in Apr 2024
Response from MP - Guest Relations Manager on 9 Apr 2024
Hello Gregory, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

8/10 Good

Johnathon

Liked: Cleanliness, staff & service
Could use housekeeping
Stayed 2 nights in Mar 2024
Response from MP - Guest Relations Manager on 24 Mar 2024
Hello Johnathon, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

6/10 Okay

Jeanne

Travelled with partner
Liked: Staff & service
Tricky to get into the driveway from the main street. The room rate was good. We had a neighbor that was a little loud and woke us up at 5:00am in the morning. The heater worked good. Would have liked a coffee maker like most places have? Food was within walking distance. Lots of parking for guests.
Stayed 2 nights in Feb 2024
Response from MP - Guest Relations Manager on 20 Feb 2024
Hello Jeanne, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Terrible

Briana

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Upon first entering the room we noticed that there were holes in the walls covered with paper and tape, as well as tissue stuffed into the peephole in the door. Then while my husband and I were showering a rather large bug fell from the ceiling onto me. The floors were dirty and the television remote did not work as the battery had coroded and was white and crusty. When we woke up in the morning my husband had begun to develop pink eye. We spent three hours at urgent care following check out. I myself woke up with red rashes on my arms and legs from the bed.
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 31 Jan 2024
Hello Briana, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to checkin and settle in. Room was spacious and bed was comfy. Parking can be sparse, but i notice the amount of rooms available reflects that, just bear that in mind.
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 27 Jan 2024
Hello Paul, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

2/10 Terrible

Jordan

Disliked: Cleanliness, property conditions & facilities, room comfort
Much improvement needed.
This place was chosen due to closeness to our venue and availability. The cost was on par with other nearby options. My first clue should have been bullet resistant glass and someone having to buzz you in. The staff were prompt and friendly. I got my room key promptly and everything as far as terms and costs were clearly explained - including the NO REFUNDS part. Upon entry there was an obviously covered up smell of nicotine - even though it's a non smoking room. The blanket was dirty and had cigarette burns. There was dirt all over the floor. The bathroom light cover had dead cockroaches in it which were evident as soon as the light was turned on. It had a sink that did not drain well. The tub was wet as if it had just been used and had soap scum around the bottom. The heater had a broken power button which require careful finesse to get to work. The circuit breakers - which dated from the 1950s were clearly in the room and had been painted. The iron was missing though there was an ironing board. The television worked, but the screen was very dim. The refrigerator and microwave worked. The mattress was very hard. The pillows ok. Again, the blanket was dirty - but the office staff assured me their housekeeping cleaned and prepared everything. Tweakers tried to break in around 10pm at night. My door was attempted to be opened several times. Peering out the window confirmed this. This has a poorly affixed mirror to the ceiling led accents. Should be an hourly.
Stayed 1 night in Jan 2024
Response from MP - Guest Relations Manager on 13 Jan 2024
Hello Jordan, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 Terrible

Robert

Disliked: Cleanliness, property conditions & facilities, room comfort
Terrible, room had no smoke alarm or deadbolt and we had to leave after 20 minutes due to lack of safety. For 100 dollars I expect some kind of safety. The no refund policy makes sense because everyone would want their money back.
Stayed 1 night in Dec 2023
Response from MP - Guest Relations Manager on 1 Jan 2024
Hello Robert, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 19 Nov 2023
Hello Sergio, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terrible

Sunny-Marie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have never booked a $200 room for a 1 night stay. I did so, because i was supposednto have surgery the next morning, but then didnt get there until late. The room was a twist a twirl to get, fyi ramps are terrible to do down without a wheelchair. So when i say accessible room, i mean accessible! I will necer stay here again. Ride from the minute we got there, we were there for less than 12 hrs and paid full price, for what? Didnt even have a chance for breakfast. My morning there after getting some rest, was terrible. I never even made the surgery because we were so rushed out and couldnt find what was needed. Never again!
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 19 Nov 2023
Hello Sunny-Marie, It is unfortunate to hear you had a few problems while staying with us. We’re sorry that your stay has not exceeded your expectations because of the condition of our facility. Your comment has been shared with the management and housekeeping, and rest assured we are using your feedback as an opportunity to improve on our services. We hope for a chance to serve you again.

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
My overall experience was good, i have no regrets...
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 31 Oct 2023
Hello Natalie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

6/10 Okay

James

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Comfortable cute cottages with Rude mgmt
Comfortable cute cottages with a view, quiet and good location. Managed by the most Rude, unhelpful, Obnoxious foreigners
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 27 Oct 2023
Hello James, It is disheartening to hear about your experience. We apologize for the inappropriate behavior shown by our staff. Our team never wants our guests to go back like this with a bad experience. We are actively investigating your feedback with our management for prompt action. And will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

6/10 Okay

Alicia

Travelled with partner
Liked: Amenities, property conditions & facilities
Outside of building needs some rehabilitation. The inside of room was decent but front door needed paint job and edges on inside of door needed painting. Room overall was nice, nice microwave and refrigerator worked. Staff did provide extra towels when needed but they were rough and floor towels had stains. There was long hair on the floor and in the bed. Have call the manager to get code to watch cable tv which wasn't info offered upon check in. Glad at least there was a taco place across the street otherwise not much close by. Have to get buzzed in and out of front office.
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 25 Oct 2023
Hello Alicia, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

6/10 Okay

Vaneza

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from MP - Guest Relations Manager on 23 Oct 2023
Hello Vaneza, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Dustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Smash Away
Great Service,lots of room and great cable tv.
Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 1 Oct 2023
Hello Dustin, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Edward

Stayed 1 night in Sep 2023
Response from MP - Guest Relations Manager on 13 Sept 2023
Hello Edward, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Okay

Gabriela, La Quinta

Business traveller, Travelled with partner
Disliked: Amenities
Necesita cambiar las toallas del baño por nuevas porque, parecen sucias y manchadas
Stayed 1 night in Jul 2023
Response from MP - Guest Relations Manager on 29 July 2023
Hello Gabriela, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Brenna

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and room and easy check-in. I’ll stay here again.
Response from MP - Guest Relations Manager on 9 July 2023
Hello Brenna, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 Poor

Jose

Travelled with partner
I was dirty. towels was discussing and sheets old and cigarets burns
Stayed 1 night in Jun 2023
Response from Nick on 7 July 2023
We are really sorry for your experience and I will inform the housekeepers to Double Check the towels and then put it and same thing goes with the bed sheets Sorry for inconvenience.Next time when you visit us I will make sure you are satisfied with your stay:)Hope you give us a second chance we will make sure we you are happy with staying with us!!Sincerely,Manager.

10/10 Excellent

Hristo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service staff was very nice and accommodating. The super weird thing is during the checkout. When you attempt to go to the front desk, the door is locked and you have to ring the bell. Then from inside a young Hindi guy shows up and asks you to go on the side of the building, push yourself the small cover at the windows and leave your key card. FD staff, you deal with healthy humans and not with walking disease zombies. Wake up and go down to earth!!!!
Stayed 7 nights in Jun 2023
Response from MP - Guest Relations Manager on 13 June 2023
Hello Histro, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gray place ! Loved it the romantic room is one of the best I’ve seen !
Stayed 1 night in May 2023
Response from MP - Guest Relations Manager on 31 May 2023
Hello Alejandro, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

marc

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from MP - Guest Relations Manager on 24 Apr 2023
Hello Marc, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Okay

Mariyah

Stayed 2 nights in Mar 2023
Response from Sincerely, MP - Guest Relations Manager on 15 Mar 2023
Hello Mariyah, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terrible

Keiko

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing special & it was kinda gross like it hadn’t been cleaned before my boyfriend and i stayed in the room..
Stayed 2 nights in Mar 2023
Response from Sincerely, MP - Guest Relations Manager on 15 Mar 2023
Hello Keiko, Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience hasn’t met your expectations on this occasion. I’ve shared this with the team so we can improve the facilities and provide a great experience for our customers in their stay here with us. We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was nice and clean
Stayed 1 night in Feb 2023
Response from Sincerely, MP- Guest Relations Manager on 25 Feb 2023
Hello Eddie, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay !
Easy check in process. Very nice and spacious for a low price. And a friendly staff.
Stayed 1 night in Jan 2023
Response from Sincerely, MP - Guest Relations Manager on 28 Jan 2023
Hello Edward, Thank you for your feedback. We are glad to hear that you enjoy your stay with us. We always make sure to provide the best experience to our guests. We look forward to hosting you again soon for another fantastic experience! Have a great day!

8/10 Good

Alex

Stayed 1 night in Jan 2023
Response from Sincerely, MP - Guest Relations Manager on 14 Jan 2023
Hello Alex, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Lavish

Stayed 1 night in Nov 2022

6/10 Okay

Ana

Stayed 1 night in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 31 Oct 2022
Hello Ana, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Terrible

Richsrd

Stayed 1 night in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 21 Oct 2022
Hello Richsrd, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Good

Midaeja

Travelled with family, Travelled with partner
Liked: Staff & service
Offered cold water when i checked in. Very poor/no access to wifi despite of easily connected. Clean area. Felt safe. I would come back if they improve wifi.
Stayed 2 nights in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 18 Oct 2022
Hello Midaeja, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 Poor

Daniel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sketchy/ stains on sheets walls etc/ fridge doesn’t work there was a random hook in the wall burned toilet seat honestly would not recommend to anyone pay extra to stay anywhere but here
Stayed 1 night in Oct 2022
Response from Sincerely, MP- Guest Relations Manager on 18 Oct 2022
Hello Daniel, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately.We value our customers’ opinions and would like to thank you for bringing this to our attention.

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2022
Response from Sincerely, MP- Guest Relations Manager on 2 Oct 2022
Hello Jennifer, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

6/10 Okay

Verified traveller

Travelled with family
alright
went in not expecting too much since hotels in this area are usually overpriced with motel 6 style to them. nothing fancy about this site. access was good.
Stayed 3 nights in Sep 2022
Response from Sincerely, MP- Guest Relations Manager on 7 Sept 2022
Hello Valued Customer, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
👍
Stayed 1 night in Jul 2022

2/10 Terrible

Marla

Stayed 1 night in Jul 2022
Response from MP - Guest Relations Manager on 27 July 2022
Hello Marla, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, room comfort
The Owner's / Managers were very nice and friendly. It was safe, quiet.
Stayed 1 night in Jul 2022
Response from MP - Guest Relations Manager on 22 July 2022
Hello Debra, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

6/10 Okay

Stewart

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022
Response from MP - Guest Relations Manager on 21 June 2022
Hello Stewart, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022
Response from MP - Guest Relations Manager on 25 May 2022
Hello Valued Customer, Thank you for taking the time to post a review on your experience with you stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 1 night in Mar 2022
Response from MP - Guest Relations Manager on 4 May 2022
Hello Ricardo, We’re so happy to hear that you enjoyed your stay with us and we are looking forward to welcoming you again soon!

8/10 Good

Glen

Stayed 4 nights in Apr 2022
Response from MP - Guest Relations Manager on 30 Apr 2022
Hello Glen, We appreciate the time you took to leave us a great rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

4/10 Poor

Rachel

Disliked: Cleanliness, amenities, property conditions & facilities
If you are decent person don't stay here.
Stayed 2 nights in Apr 2022
Response from CM - Guest Relations Manager on 8 Apr 2022
Dear Rachel, Your feedback is very important to us, and we want to make sure that we can address any issues you might have faced during your stay. If anything went wrong with your stay please help us by providing details, so we can take the appropriate measures to address the problem and prevent any future occurrences.

10/10 Excellent

Miguel

Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 24 Mar 2022
Dear Miguel, I am very pleased that you left us a 10/10 score. This means so much to us at it shows that you had a satisfactory experience and that our hard work paid off.

10/10 Excellent

Miguel

Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 24 Mar 2022
Dear Miguel, Your business is very important to us and your satisfaction is our number one goal. We take pride in knowing that we have served you to your satisfaction, and we will keep on striving to offer you and all our guests a great experience every time. We hope you will come back and see us again soon.

10/10 Excellent

Miguel

Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 24 Mar 2022
Dear Miguel, Thank you for leaving us a review. I am pleased to know that you appreciate the value for your stay at our hotel. We are happy to have served you and we look forward to the next time that we can serve you again.

10/10 Excellent

Miguel

Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 16 Mar 2022
Dear Miguel, Thank you for leaving us a perfect rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Excellent

Miguel

Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 16 Mar 2022
Dear Miguel, Thank you for leaving us a review. I am pleased to know that you had a nice stay. We are happy to have served you and we look forward to the next time that we can serve you again.

2/10 Terrible

Isaiaz

Disliked: Staff & service, amenities, property conditions & facilities
The heater was broken
Stayed 1 night in Mar 2022
Response from CM - Guest Relations Manager on 4 Mar 2022
Dear Isaiaz Thankyou for leaving a rating and feedback on your recent stay with us. It deeply saddens me that you had a negative experience as a result of the broken heater. We understand it may have caused you to have discomfort and affected your stay. We will make the time to fix the heater as soon as possible. I hope we get another chance in the future to make it up to you and provide a room with a working heater.

2/10 Terrible

Miguel

Stayed 1 night in Feb 2022
Response from CM - Guest Relations Manager on 18 Feb 2022
Dear Miguel, We want to make sure that we can address any issues you might have faced so we can avoid them in the future. Please help us by providing more details about what didn't work well during you stay. We will be happy to hear you out. Sincerely,

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from CM - Guest Relations Manager on 3 Jan 2022
Dear Michael, Thank you for taking your time to give us a rating! Your feedback is very important to us. We encourage you to let us know if you have any suggestions that can help us better our services, or if you have encountered anything during your stay that you would want to discuss with us. We thank you for choosing us and we hope to see you again! Sincerely,