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Reviews of Vacancéole – l’Allée des Dunes – Ondres Plage

3 out of 5
Vacancéole – l’Allée des Dunes – Ondres Plage
224, Chemin de la Montagne, Ondres, Landes

Reviews

8.2

Very good

Rating 10 - Excellent. 99 out of 283 reviews" "
Rating 8 - Good. 136 out of 283 reviews" "
Rating 6 - Okay. 32 out of 283 reviews" "
Rating 4 - Poor. 9 out of 283 reviews" "
Rating 2 - Terrible. 7 out of 283 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Jocelyn

Stayed 2 nights in Sep 2023

2/10 Terrible

Hans

Disliked: Cleanliness
NEVER EVER EVER AGAIN!
Worst experience ever. Place was completely dirty and disgusting. Spiders and bugs everywhere inside. Spiderwebs, dust and uncleaned conditions. Totally not Corona-proof. Booked two nights but left immediately after the first night. They refused a refund while they did not keep their property clean and safe. Stay away!!!
Stayed 2 nights in Sep 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The room had an ant infestation, there was no shower curtain and the bed pillows and cover was stained.

4/10 Poor

Krista, Helsinki

Disliked: Cleanliness, staff & service, room comfort
Small, shabby, damp.
Arrived at 7.05PM, check-in closes at 7.00. They had called us earlier and said they'd leave the key in a locked mailbox. When I arrived, two people were inside and the door was locked. No key in the box. Knocked on the door and they did give me the key, but said they were too busy to collect the area tax and have me fill in the forms. The "room" was a small semi-detached apparment that was designed by someone on their first day in architect school - once you opened the outer door, you faced a 1m by 1m "corridor" that had a door on each side. One opened to a tiny bathroom, one to a tiny bedroom and the last one into a tiny living room, which had a "sofa bed" from the 1960's - one where you pull out a drawer that has a mattress in it. That pretty much ate up all the floor space available. In addition to this, everything was dated and worn out, and cheap. But the worst part was the dampness. Apparently the room had been unoccupied for some time, and hadn't had any heating on. Everything was damp and the temperature was too cool for my comfort, and I usually sleep without a blanket. The pool closes at seven and opens at 11, so no experience on that front, but the hours are terrible, that's for sure.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

PBH, Dartmoor

Liked: Staff & service, property conditions & facilities, room comfort
peace & Quiet
Site was well run and well kept. and quiet . Flat needed sprucing up: pillows and sofa cover were old and stained, needing replacing, and last client had given lip service to sweeping out before leaving but understand complex was due to close almost as soon as we left for a major overhaul over the winter to bring interior to usual excellent MMV standard we've experienced elsewhere. The large covered patio with table & chairs was private from each side neighbour. Well equiped kitchenette. Excellent shower, always hot water. Swimming pool popular.Only problem was there didnt seem to be any policy restricting ball games and even small body boards being used in the pool unlike other MMV pools where signs at entrance state swimming only is allowed. Quite a walk to beach even in evening cool. Small supermarket @ 15 mon walk but closed Sun. Needed car to get to other shops. Carrefour Market in Ondres with very good baker across main road opposite.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Value
Lovely apartment with everything you could want. Reception desk had restricted hours so had to wait until 4 pm to check in. A 25 minute walk to the ocean.

8/10 Good

Casey, U.S.

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Malc, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, very good value out of season
We stayed here for 10 days in October, so out of the holiday season. At this time of year it was very reasonably priced. Complex was well maintained and our chalet was very nice, spatious and well equipped. Location was good with Biarritz & Hossegor both about 20 mins by car. Free WiFi available at the reception. A well stocked mini market and lovely boulangerie are available in Ondres which is about 2 mins away by car. A smaller convenience store is a few hundred meters away.

8/10 Good

Mitchell

Liked: Cleanliness, property conditions & facilities
Great for those on a budget
We used this facility when visiting to watch the surfing championships, and although a 15 minute drive away from the competition area, its not too far away and its hidden gem is ondres beach which is fairly decent for surf too and is very quiet! We have the house which takes 8 people and features 3 bedrooms, of which 1 double bed, 2 singles, 1 bunkbeds and 1 sofa pull out double. Everything is pretty basic although dishwasher was provided which was a nice bonus, the park is very very quiet which is great and also tennis courts and swimming pool onsite, both of a good standard! Beware if you dont bring your own sheets you will have to rent them from this hotel!

8/10 Good

Goodwin

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet but convenient location near beach.
It was end of season, so the hotel was very quiet. However I would imagine in high season a very thriving, fun place to stay! Very clean with lovely surroundings within the hotel.

8/10 Good

Dave and Chris

Liked: Cleanliness, property conditions & facilities, room comfort
good location for discovering south west france
Really enjoyed it, needed car,very clean site, bit noisy on occasions, big mix up with the keys when arriving after hours which was not easy to resolve when reception was shut, we believe it's further away from beach than stated but adequate free parking however not handy when you've had a drink on an evening & just fancy a stroll. More of a route march!

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Nice quiet area, the apartments are in very good conditions as well as the appliances. Close to the beach although it could be too rough for swimming. 10 minutes form hosseggor. close to supermarkets.

8/10 Good

John

Liked: Cleanliness, room comfort
ideal for exploring Biarittz area
Stayed for two weeks in June. Ideal for the beach. Small resort with limited facilities which suited our type of holiday. If you wish to keep down the cost of extras take your own towels, sheets and pillowcases as these are charged upon arrival. Nice appartment overlooking the pool area and tennis courts. English speaking staff at reception. Car essential with major supermarkets about 8-10 km away. Would use this resort again.

6/10 Okay

Verified traveller

Liked: Cleanliness
There is nothing at all for teenagers .not even a games room .The surrounding gardens around apartments need a lot of tidying up ,The beach as a sign up NO SWIMMING the sea is so rough .only for very experienced surfers .Overall its only suitable if you enjoy walking & cycling .Which by the way requires a 200 euro deposit per bike plus 12 euros to rent .Wont be visiting again ...

8/10 Good

Peter, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, simple, relaxing apartment
Needed accommodation in Pyrenees Atlantique, and this fitted the bill extremely well. The apartment is perfectly adequate for touring the area, offering clean, well maintained rooms, with kitchenette, dining area and sofa. There's no tv or linen, but I think it offers very attractive apartment accommodation, only 2 minutes from a wonderful beach, 15 minutes from Biarritz, and within an hour of the Pyrenees. I would recommend as it provides very good value, and the location is excellent - in a wooded area by the coast. There is even tennis and a swimming pool for the energeitc! The staff - when you do see them, are very welcoming and helpful.

10/10 Excellent

Tamsin, Harrogate, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and laid back with great sunsets!
Really lovely location. We went mis September so it was much quieter than I expect it would be in the summer holidays. The beach was a 10-15 minute walk away and there was a good restaurant there to get moules in the evening. There were plenty of supermarkets a short drive away so most of the time we made our own meals and sat on our balcony evjoying the sun sets - which were amazing every night. Would definitely recommend to those who like their own freedom. It is very much self catering, but has everything you could need. Would be great for kids and they let you take pets as well.

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great place away from the crowds, very nice and helpful staff, spacious and clean room, wonderful experience.

8/10 Good

T, Solihull

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great base for Hossegor Capbreton and Biarritz
Nice place, make sure you take everything you need ie linen, tea towels, washing up liquid etc. Excellent base for getting around to other areas. Was quiet when we were there in April/May so pool was closed and the place was deserted but that was nice.

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, room comfort
Établissement médiocre
Appartement non fonctionnel, portes qui frottent le sol, saleté dans toutes les pièces, cuisine complètement poisseuse, serviettes souillées de chewing-gum. Des araignées dans toutes les pièces et sous les matelas. Moisissures abondantes sous les margelles de la piscine côté bassin : établissement à éviter !!
Stayed 2 nights in Sep 2023

6/10 Okay

Ana

Stayed 2 nights in Aug 2023

10/10 Excellent

Amelie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rien a dire tout ete parfais pour les 2 nuits que nous avons passer
Stayed 2 nights in Aug 2023

8/10 Good

patrick

Liked: Cleanliness, amenities, property conditions & facilities
Ras
Stayed 2 nights in Aug 2023

10/10 Excellent

Judygarland

Travelled with family
Liked: Cleanliness, room comfort
Très bien
Très satisfait mais manque de Clim
Stayed 2 nights in Aug 2023

8/10 Good

Ana Luisa

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

8/10 Good

Delphine

Stayed 2 nights in Aug 2023

10/10 Excellent

Guillaume

Stayed 12 nights in Jun 2023

10/10 Excellent

Benoit

Travelled with family
Liked: Cleanliness, room comfort
Bon rapport qualité prix.
Utilisé pour une nuit d’étape de retour du Portugal, logement propre et spacieux. Personnel agréable et endroit calme.
Stayed 1 night in Jul 2023

8/10 Good

Ada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Een prima huis op een goed park.
Stayed 3 nights in Jul 2023

6/10 Okay

Mónica

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Los apartamentos están bastante viejos y las camas no son muy cómodas. Te hacen limpiar todo hasta con aspiradora, cuando tampoco lo encontramos tan limpio...La ubicación es muy buena cerquita de la playa y la piscina está muy bien
Stayed 2 nights in Jun 2023

10/10 Excellent

laurent

Travelled with group
Liked: Cleanliness, room comfort
au top !
pratique, bonne communication, piscine agréable, proche de la mer.
Stayed 4 nights in Jun 2023

8/10 Good

Rachel

Travelled with family
Liked: Amenities
Disliked: Cleanliness
L'appartement était sale. Je suis retournée à la réception pour en faire part. Quelques heures après l'hébergement était correct. La jeune femme de l'accueil à été très réactive et professionnelle.
Stayed 12 nights in Apr 2023

10/10 Excellent

christel

Liked: Room comfort
très bon séjour
tout a été parfait (logement avec tout le nécessaire, accueil sympathique, calme,logement indépendant,confortable). Seul bémol: la propreté: le logement n'était pas suffisament propre (cheveux et poils dans la baignoire, lavabo non nettoyé, sol collant). Dommage de devoir faire le ménage quand on arrive dans le logement!
Stayed 2 nights in Apr 2023

10/10 Excellent

Nuria

Stayed 1 night in Apr 2023

8/10 Good

Ali

Stayed 2 nights in Jul 2022

8/10 Good

Julia

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Petit chalet individuel très sympa. Sans vis à vis et bien au calme. Propre et bien équipé. Seul bémol, la piscine qui ressemble peu aux photos (elle fait moins rêver).
Stayed 2 nights in Jun 2022

6/10 Okay

pierre-henry

Travelled with family
Stayed 1 night in Apr 2022

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Houari

Travelled with family
Liked: Cleanliness, room comfort
Excellent accueil, résidence calme, proche de la mer.
Stayed 3 nights in Aug 2021

8/10 Good

Bertrand

Travelled with family
Liked: Cleanliness, room comfort
Bon séjour
Très bon séjour Résidence idéalement situé
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Die Wohnung war einfach, aber für uns ausreichend. Es war alles vorhanden was wir brauchten. Es war schön das wir eine Terasse hatten. Es hatte auf der Anlage einen schönen Pool und das Auto kann man nahe bei der Wohnung parken. Zum Meer sind es zum laufen ca 20 min alles gerade aus. Mit dem Auto 5 min. Ondres ist ein ruhiger Ort im Vergleich zu Hossegor. Ich würde es weiter empfehlen.
Stayed 7 nights in Jul 2021

8/10 Good

Virginie

Travelled with family
Liked: Room comfort
Stayed 10 nights in Aug 2021

8/10 Good

VERONIQUE

Travelled with family
Liked: Room comfort
séjour agréable mais nous nous sommes vite isolées, moi et ma fille (17 ans), car la majorité des clients sont en famille avec de jeunes enfants. piscine assez bruyante avec des jeunes qui se croient seuls au monde. par contre, résidence bien située, près de la plage, de la forêt et des pistes cyclables.
Stayed 13 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Bon établissement, malheureusement pas d'activités de divertissement prévues.
Stayed 7 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Emplacement du village. Calme et tranquillité.
Stayed 7 nights in Jul 2021

8/10 Good

LUCE

Stayed 1 night in Aug 2021

6/10 Okay

florent

Travelled with family
Disliked: Cleanliness, room comfort
Décevant
On s’attendait à réserver un logement avec les prestations d’un hôtel, mais ça n’a pas été le cas. Nous avon du faire le ménage , faire les lits et rapporter les draps+serviettes à l’accueil.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Très pratique, tout à proximité, logement bien organisé, tout était très simple
Stayed 7 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with family
Déçu, étions venus par le passé, l’ensemble est vieillissant, mobilier identique depuis l’origine.Très bruyant les soirs, des enfants jouent jusqu’à pas d’heure, et logement près de l’entrée on entend beaucoup de bruit de la plaine de jeux là aussi jusque tard dans la nuit. Dernier point mais ils n’y sont pour rien, le réseaux est désastreux quelque soit l’opérateur, et la solution WI-FI pas adaptée du tout au besoin actuel de débit…
Stayed 14 nights in Jul 2021

6/10 Okay

Virginie

Stayed 2 nights in Jul 2021