Thank you for the 5-star rating, we're delighted you enjoyed your experience!

Thank you for your feedback, we're glad you enjoyed the peace!

Thank you for your rating; we value your feedback and aim to improve.

Thank you for your feedback, we appreciate your input.

Thank you for your rating; we apologize for any shortcomings and will work to address them.

Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. If there's anything specific you liked about your experience or if you have any suggestions for improvement, please feel free to share. We look forward to welcoming you back on your next visit!

Dear kellyWe apologize for the issues you encountered during your stay with us. It's disappointing to hear about the stained sheets and the disturbance caused by noise from the room above. Additionally, we regret any inconvenience regarding the pool's closure due to chemical issues.Please know that we take your feedback seriously and will address these concerns promptly to ensure a more comfortable experience for our guests in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.

Dear paulWe deeply apologize for the dissatisfaction you experienced during your stay. Your comfort and peace of mind are important to us, and we regret that our accommodations fell short of your expectations.We understand the concerns you've raised regarding noise levels and the condition of the property. Rest assured, we take your feedback seriously, and we will assess areas for improvement to ensure a more pleasant experience for our guests.We apologize for any inconvenience caused by the discrepancy in the star rating and reviews. Your feedback is invaluable, and we appreciate your understanding. Should you give us another opportunity in the future, we'll strive to exceed your expectations.

Dear jayWe deeply apologize for the unsettling experience you had during your stay. Your safety and comfort are our utmost priorities, and it's disheartening to hear that we fell short in providing a secure and welcoming environment.We regret any inconvenience caused by the language barrier with our staff and the condition of the sheets. Please rest assured that we take your feedback seriously, and we will address these issues promptly to prevent any recurrence.Your feedback is invaluable, and we appreciate your understanding. Should you reconsider staying with us in the future, we would welcome the opportunity to make it right.

Dear Michael,We apologize for the inconveniences you encountered during your stay. Your feedback about the marijuana smell, poorly installed A/C units, noisy bed frames, language barrier with our staff, and the issues with amenities is concerning, and we're sorry for the frustration it caused.We take your comments seriously and will address them with our team to improve our service and facilities. We understand your disappointment and regret that we fell short of your expectations.Thank you for sharing your experience, and we hope to have the opportunity to regain your trust in the future

Dear Matthew,Thank you so much for your kind words and positive feedback! We're thrilled to hear you had a great experience. It was our pleasure to have you, and we look forward to welcoming you back on your next visit.Best regards,Western Inn

Dear KRISTI,Thank you so much for your kind words and positive feedback! We're thrilled to hear you had a great experience. It was our pleasure to have you, and we look forward to welcoming you back on your next visit.Best regards,Western Inn

Dear MENG,Thank you for bringing these concerns to our attention. We sincerely apologize for the cleanliness issues you experienced during your stay. Your feedback is invaluable, and we are committed to addressing these issues promptly to ensure a more comfortable experience for our guests.We appreciate your understanding, and we hope to have the opportunity to make it right on your next visit.Best regards,

Dear Elliott,Thank you so much for your kind words and positive feedback! We're thrilled to hear you had a great experience. It was our pleasure to have you, and we look forward to welcoming you back on your next visit.Best regards,western inn

Dear jay,Thank you for sharing your recent experience with us. We sincerely apologize for the inconveniences you encountered during your stay. Your feedback is crucial, and we are addressing the issues raised to enhance our guests' experiences. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay.Best regards,western inn

Dear Chris Harriman ,Thank you for sharing your experience with us. We appreciate your understanding of the hotel's dated condition and are pleased to hear that you found it adequately clean. It's great to know that the check-in process was smooth, and our staff was helpful, even assisting you with your luggage.We apologize for the inconvenience you faced with the maintenance issues, especially the desk lamp. Your feedback has been noted, and we will address these issues promptly to ensure a more seamless experience for our guests. We also appreciate your input regarding room service and will review our procedures to improve service consistency.We are grateful for your willingness to give us a second chance and are thrilled to hear you found value in our convenient location. We look forward to welcoming you back and providing an even better experience on your next stay.Best regards,western inn

Dear Bethany,Thank you for sharing your feedback about your recent stay. We appreciate your kind words about our friendly service during check-in and check-out. However, we sincerely apologize for the concerns you raised about the overall condition of the hotel and your room.The safety and well-being of our guests are of utmost importance to us, and we take your comments seriously. We regret any discomfort caused by the atmosphere in the area and the behavior of other guests. Your observations regarding the room cleanliness and maintenance have been shared with our housekeeping and maintenance teams for immediate attention and improvement.We understand your apprehensions and want to assure you that your feedback is invaluable in helping us enhance the guest experience. If there's anything more you'd like to share or if you have specific details to aid our investigation, please feel free to contact us directly.We apologize for falling short of your expectations and hope to have the opportunity to regain your trust in the future.Best regards,western inn

Dear Michael,Thank you for taking the time to share your positive feedback about our rooms. We are delighted to hear that you had a great experience during your stay. If there's anything specific you enjoyed about the room or if you have any additional comments, please feel free to share. We appreciate your kind words and hope to welcome you back for another excellent stay in the future.Best regards,western inn

Dear steven,Thank you so much for your kind words and positive feedback! We're thrilled to hear you had a great experience. It was our pleasure to have you, and we look forward to welcoming you back on your next visit.Best regards,western inn

Dear Tamara,Thank you so much for your kind words! We're thrilled to hear that you found our staff and owners inviting and friendly. Providing a warm and welcoming atmosphere is important to us, and we're delighted that it contributed positively to your experience. If there's anything specific that stood out to you or if you have any further feedback, please feel free to share. We look forward to welcoming you back in the future.Best regards, western inn

I'm truly sorry to hear about your unpleasant experience at the hotel after being a loyal guest for eight years. The issues you've highlighted, especially the inappropriate behavior at the front desk and the lack of cleanliness in the rooms, are concerning. It's disappointing when a long-standing positive relationship with a place takes a downturn.It's important to provide feedback to the hotel management to ensure they are aware of these issues and can take appropriate action. Hopefully, your feedback will contribute to improvements in their service. If there's anything else you need or if I can assist you in any way, please feel free to let me know.

Dear rick,We appreciate your feedback about your recent stay, and we sincerely apologize for the issues you encountered. It's disheartening to learn about the ineffective air conditioning, the cleanliness concerns with the bathtub, and the stained carpet.Please rest assured that we take your comments seriously, and we will address these matters promptly with our maintenance and housekeeping teams. Your comfort and satisfaction are our top priorities, and we are committed to making the necessary improvements to enhance our guests' experience.We apologize for any inconvenience caused and hope you might consider giving us another opportunity to provide you with the high standard of service and comfort that we aim to deliver.Thank you for bringing these issues to our attention.Best regards, western inn

Dear kenzie,Thank you for sharing your feedback about your recent stay. We're glad to hear that overall you had a good stay. We appreciate your understanding regarding the wear and tear, and we assure you that we are continually working on maintenance to address any issues.We apologize for the inconvenience regarding the pool temperature and will look into this matter to ensure a more comfortable experience for our guests in the future.If you have any further comments or if there's anything specific you'd like to share, please feel free to let us know. We value your input and hope to welcome you back for another positive experience.Best regards,western inn

Dear charles,Thank you for sharing your experience with us. We apologize for any inconvenience caused by the nearby highway construction during your stay. We understand that external factors like construction can impact the overall guest experience, and we appreciate your understanding.If there's anything specific you would like to share or if you have suggestions on how we can minimize any disruptions for our guests in the future, please feel free to let us know. We value your feedback and hope to have the opportunity to welcome you back for a more peaceful stay.Best regards, western inn

Dear mathew,Thank you for sharing your experience with us. We apologize for any disappointment regarding the disparity between our website's appearance and the actual facilities. We understand the importance of accurate representation.We also apologize for the inconvenience with the cold pool water, and we will address this issue promptly to ensure a more comfortable experience for our guests.On a positive note, we're glad to hear that your room was clean, and you had a variety of channels to choose from. We appreciate your feedback, and we will use it to improve and provide a more personalized experience in the future.If there's anything specific you'd like to discuss or if you have additional suggestions, please feel free to contact us directly. We hope to have the opportunity to welcome you back for a more satisfying stay.Best regards,western inn

Thank you for the brief feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help!

I'm sorry to hear about your wife's fall. I hope she is okay. Your safety is our top priority, and we take this matter seriously. We will investigate the situation and take immediate steps to address the slipperiness of the bathtub to prevent any similar incidents in the future.If there's anything specific you would like to share or if you need further assistance, please feel free to contact us directly. We appreciate your feedback, and we're glad to hear your wife is okay. Our goal is to ensure a safe and comfortable experience for all our guests.Best regards, western inn

Thank you for the brief feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help!

Thank you for the brief feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help!

Dear scott,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your room to be large and clean. We appreciate your understanding regarding the overall condition of the property, and we're continuously working to address any maintenance needs.It's great to know that the breakfast met your expectations and that the Wi-Fi was reliable. We understand that the location may not be ideal for everyone, but we're glad it suited your needs, especially considering the affordability.If there's anything more you'd like to share or if you have specific suggestions for improvement, please feel free to let us know. We value your input and hope to welcome you back for another satisfactory stay.Best regards,western inn

Dear western inn,Thank you for sharing such positive feedback about your extended stay with us. We're delighted to hear that you enjoyed your experience, particularly appreciating the water pressure, temperature, spacious room, and the variety of television packages.We take pride in our commitment to providing excellent customer service, and we're thrilled that your interactions with our staff were positive.Your appreciation for the value we offer is greatly valued. We look forward to the opportunity to welcome you back whenever you find yourself in the area again. If there's anything specific you'd like to share or if you have further comments, please feel free to let us know.Best regards, western inn

Thank you for the brief feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help!

Thank you for the brief feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help!

Thank you for your positive feedback! If you have any questions, need assistance, or would like to share more about your experience or any specific requests, please feel free to let us know. We're here to assist you.

Thank you for the brief feedback! If you have any specific questions or if there's anything else you'd like assistance with, feel free to let me know. I'm here to help!

DEAR CODY,I'm truly sorry to hear about your experience with bed bugs during your stay at our hotel. Bed bugs are a serious issue, and we take such reports very seriously. Our top priority is the safety and well-being of our guests.As soon as we receive a report of bed bugs, we typically initiate a thorough inspection and take immediate steps to address the problem, which includes engaging professional pest control services to eliminate the issue. I encourage you to reach out to our hotel management directly so that we can address this issue promptly and take any necessary actions to prevent such occurrences in the future.Your comfort and safety are of the utmost importance to us, and we deeply regret that your stay was impacted in this way. We hope to have the opportunity to make it right and provide you with a more pleasant experience in the future.Please don't hesitate to contact us directly with any further information or concerns.Best regards,WESTERN INN

Thank you for your positive feedback! If you have any questions, need assistance, or would like to share more about your experience or any specific requests, please feel free to let us know. We're here to assist you.

Dear ALEATHEA,Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your understanding regarding the ongoing construction in the area and are pleased to hear that it did not significantly impact your stay.We apologize for any inconvenience caused by the unfinished aspects of your room, such as the absence of a luggage rack and the need for wall repairs. Your comments about the towels have also been noted, and we will work to ensure better consistency in the future.We are glad to know that you found our staff pleasant and that they were attentive to your needs. Your feedback about the ice machine is appreciated, as it helps us ensure all our amenities are in good working order.We are committed to making improvements to enhance our guests' experience, and we hope you'll consider staying with us again in the future as we work to complete our renovations. If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us directly.Best regards,WESTERN INN

Dear LINDA,We are truly sorry to hear about the negative experience you had during your stay at our hotel. Your feedback is deeply concerning to us, and we apologize for the issues you encountered.Safety, cleanliness, and the overall comfort of our guests are top priorities for us, and it is clear that we fell short of meeting these expectations during your stay. We apologize for the condition of your room, the cleanliness issues, and the breakfast experience. Your comments about the odor and overall state of the property are also taken seriously.We appreciate your feedback as it helps us identify areas that need improvement, and we will use your comments to make necessary changes and enhancements to provide a better experience for our guests.Once again, we apologize for the inconvenience you experienced, and we hope that you will consider giving us another opportunity to provide you with an improved experience in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly.Best regards,WESTERN INN

Dear norma,Thank you for sharing your feedback regarding the room decor and ambiance during your recent stay at our hotel. We appreciate your comments, and we're sorry to hear that you found the room decor outdated and the lighting less than ideal.We understand that guest preferences can vary widely, and we apologize if our room decor did not meet your expectations. Your feedback is valuable to us, and we will take it into consideration as we work on making improvements to enhance our guests' experience.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.Best regards,western inn

Dear pete,Thank you for taking the time to share your feedback about your recent stay at our hotel. We are delighted to hear that our property provided you with a comfortable and convenient place to stay for your concert at the Westfair Amphitheater.We are pleased that you found your room clean, enjoyed our parking facilities, and appreciated the courteous service provided by our staff. Creating a positive guest experience is important to us, and we are happy to know that we met your expectations.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Best regards,western inn

Dear JOHNATHAN,Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your positive comments about our friendly service and breakfast options.We apologize for any inconvenience regarding the pool not being open during your stay. We understand the importance of amenities like the pool, and we regret any disappointment this may have caused.Thank you for mentioning the deposit requirement. This information is valuable for future guests to be aware of.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,WESTERN INN

Thank you for your positive feedback! If you have any more questions or need assistance, feel free to ask. Have a great day!

Thank you for your positive feedback! If you have any questions, need assistance, or would like to share more about your experience or any specific requests, please feel free to let us know. We're here to assist you.

Dear JOSEPH,Thank you for sharing your feedback about your recent stay at our hotel. We deeply regret that your experience was far from satisfactory, and we apologize for the issues and lack of proper service you encountered during your stay.We sincerely apologize for the problems with the air conditioning and the inconvenience of having to change rooms multiple times. Providing a comfortable and hassle-free experience for our guests is important to us, and we deeply regret that we fell short of your expectations in this regard. We also apologize for the lack of proper greetings and the absence of apologies from our staff for the inconveniences you faced.Your comments about the condition of the property, staff behavior, and the overall experience are concerning to us. We will address these matters with our team to ensure that our guests receive the warm welcome and proper assistance they deserve.We appreciate your feedback and assure you that we will take your comments into consideration as we work to make improvements to enhance our guests' experience. We hope that you will consider giving us another opportunity to provide you with a significantly improved experience in the future. If you have any further comments or concerns, please don't hesitate to reach out to us directly.Best regards, WESTERN INN