Outdoor pool, pool loungers
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Reviews of iCove Beach Hotel

3.5 out of 5
iCove Beach Hotel
123 NATIONAL HI-WAY, BARRETTO, BO. BARRETTO, Olongapo, OLONGAPO CITY

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 112 reviews" "
Rating 8 - Good. 37 out of 112 reviews" "
Rating 6 - Okay. 18 out of 112 reviews" "
Rating 4 - Poor. 11 out of 112 reviews" "
Rating 2 - Terrible. 3 out of 112 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Granville

Travelled with group
Liked: Property conditions & facilities
Bed very comfortable shower ok room size comfortable. What makes this hotel average is 50 percent of food I wanted to order of there menu wasn’t available and drink options even less,it’s a shame we spent more time eating in the hotel next to it
Stayed 3 nights in Apr 2024

2/10 Terrible

Colin

Travelled with partner
Disliked: Property conditions & facilities
Was put into a room when we first arrived which was outdated and the basin tap barely attached to the basin. They changed rooms when we asked. Would not stay again. Breakfast included was horrible, two dried wafer thin pieces of Ham, about 3” square.one egg and one half piece of toast.
Stayed 4 nights in Apr 2024

4/10 Poor

Rudy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very loud until around 2pm. Broken faucet in bathroom but usable. TV didn’t work. Expected more for the money we paid.
Stayed 2 nights in Feb 2024

4/10 Poor

Jeremiah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms need some maintenance. Old, musty smell from aircon. Fixtures are rusting in bathrooms. Overall was ok, just a little disappointed from my last visit. Staff is still friendly.
Stayed 4 nights in Feb 2024

6/10 Okay

Olga

Travelled with family, Travelled with group
Liked: Staff & service
The view was great .but limited things to bring inside the rooms . No cooked food allowed inside. No electric kettle inside the room . The staff service is good and very accommodating.
Stayed 1 night in Dec 2023

6/10 Okay

Julian

Stayed 2 nights in Nov 2023

4/10 Poor

Ian

Stayed 4 nights in Jul 2023

4/10 Poor

george

Travelled with partner
The positives about this property were: nice pool and hot tub; excellent view and right on the beach; half the staff we dealt with were cordial and welcoming. The negatives were: the other half of the staff we dealt with seemed like it was a chore to interact with us; our room was a "Deluxe", but would be standard at most other hotels; it was ok, but the walls were marked-up need to be repainted; the bed was only a double and slanted toward our heads (my girlfriend and I slept with our heads at the foot of the bed); there is no refrigerator; there was a light in the ceiling that would not shut off, which made it hard to sleep. The breakfast that comes with your room reservation is average. My overall impression was that this was a really nice hotel when it opened 9 or 10 years ago, but owenership/management has implemented cost cutting measures that have allowed it to "slip" a little. Not a horrible experience, but I would not stay here again. We toured a few other hotels that are nicer and give you more for your money.
Stayed 1 night in Jul 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeding our expectations
We were very impressed with this hotel. It exceeded our expectations. Small things matter though 1. No hand towels 2. No hairdryer 3. No tea and coffee facilities 4. Very limited shampoo (1 between 2 people staying
Stayed 1 night in Nov 2022

4/10 Poor

Paul

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The property was clean and the front desk staff were polite. The outside area besides the pool had loud music playing, only 3 loungers within the actual pool as visible within the photo. The remaining seating was wire with no cushions so very uncomfortable after 10 minutes, I was expecting at lease a relaxing poolside location that would enable you to lounge by.
Stayed 2 nights in Oct 2022

6/10 Okay

Daniel

Disliked: Amenities
Check in was fine. The food was pretty good! The staff wasn’t rude, but they certainly were not very hospitable. The WiFi was very spotty and kept going in and out. The beach was so dirty. The worst part was check out. They are a cash only hotel. They do not accept credit cards and this is NOT POSTED anywhere. I had to walk all over town in the pouring rain to try and find an ATM. When I did, it was out of cash. I ended up having to wire myself cash and go to a western Union pickup station. Was a nightmare.
Stayed 8 nights in Aug 2022

6/10 Okay

VENUS, CHARLESTOWN

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
beach was dirty. Noisy. Bad customer service. Bathroom was gross. Won't go back to this place again
Stayed 3 nights in Jul 2022

8/10 Good

Jay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool
Stayed 2 nights in Jul 2022

6/10 Okay

carlton

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2022

10/10 Excellent

Jay

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place from the pool to the free breakfast. Always look for opportunities to stay at the iCove!!!
Stayed 1 night in Jun 2022

10/10 Excellent

russ

Liked: Cleanliness, staff & service, property conditions & facilities
Location and serve was excellent
Stayed 1 night in Jun 2022

10/10 Excellent

Ronald

Liked: Amenities, property conditions & facilities
All around great experience would stay again, employees were helpful made us feel welcomed
Stayed 3 nights in May 2022

10/10 Excellent

Candy

Stayed 2 nights in Apr 2022

10/10 Excellent

Maharlyka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from Ms.Q on 6 Feb 2022
Thank you for staying at iCove Beach Hotel. We hope they had a great stay with us. Hope to see you again Ms.Maharlyka! Stay safe <3

10/10 Excellent

Carlo Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly furbished. Sea front. Staff are very accomodating. Beside a dive shop. However, the beach part area of the property was not being cleaned. They should make the initiative to develop, maintain, clean their most important asset, the beach. Curfew currently is at 10pm :(
Stayed 2 nights in Sep 2021

8/10 Good

Robert

Liked: Cleanliness, staff & service
Basic room (no hairdryer, water heater etc) but comfortable enough. Staff very friendly and helpful. Overall good value for money.
Stayed 2 nights in Mar 2021

8/10 Good

Hosanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not have a lot of food choices.
Stayed 2 nights in Jan 2021

8/10 Good

Ron Aldwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.5/5
AC aint that good in our room. Took a while before it got cold, but overall experience was great. Kudos to the staff! Super friendly
Stayed 2 nights in Jan 2021

8/10 Good

Marie Pearl Lei

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was affordable and it looked classy but a lot of things are no longer well maintained and they leave their broken items and laundry in the hallways
Stayed 2 nights in Dec 2020

10/10 Excellent

Ann, Pampanga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is nice and secured Food is excellent It followed aitf protocol Safe to stay
Stayed 1 night in Nov 2020

10/10 Excellent

dimitris

Stayed 3 nights in Nov 2020

10/10 Excellent

JAMES E

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

4/10 Poor

Terence

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place is nice. Staffs are accommodating
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Underwhelming for the price
iCove wasn't bad, but for the money I expected more. Room: be wary of booking the cheapest room type, as they're windowless, which is OK in a budget hotel but not for a resort. Definitely recommend upgrading to the next room type. Hotel doesn't allow any outside food or drinks in the hotel and to that end doesn't provide a refrigerator, which is ridiculous for that price. Bed is very comfortable and whole room is clean and modern, very close to pictures. Minimum of toiletries provided, warm and powerfall rainfall shower. Wifi was down across the entire hotel when I stayed but connection to network was a decent strength. Staff: check-in guy couldn't be less interested but some staff offered greetings and were friendly enough. Food: free breakfast was pleasant, nice to sit by the pool area and eat. Hotel: Pool was attractive, nice place to relax although i felt they didn't make enough of the bar area. There is a happy hour (3-6pm or 3-7pm). Overall it's not bad, but a bit soulless. If they did a promo on the deluxe rooms I might go back, but I'm not going to rush...
Stayed 1 night in Feb 2020
Response from iCove Beach Hotel on 28 Feb 2020
Dear Sir Ian, Thank you for taking time to write a review for iCove. We assure you that we take the time to read each review to improve our service. We apologize that no outside food is allowed inside iCove. This is because we offer a restaurant-bar by the pool that serves quality dishes prepared by our chefs. We constantly try to extend our menu to provide our guests with extensive options. However, rooms not having a refrigerator is unacceptable. We will investigate this matter to ensure that all rooms are well-equipped with one. We thank you for bringing this to our attention. We strive to provide excellent service to our guests. We hope to see you again soon. Management

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good we’ll go back
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location staff very nice but reception staff not very helpful
Stayed 1 night in Jan 2020

10/10 Excellent

Lalaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complementary coffee inside our room.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

6/10 Okay

Verified traveller

Liked: Staff & service
pool looked great ,no windows in room wouldn't stay again
Stayed 4 nights in Nov 2019

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed shortly after opening a few years ago so decided to check it out again and wasn't disappointed. Has been maintained well and friendly staff. Seems to stay booked regularly. Will stay again when in the neighborhood.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Loved our stay there staff was great! There was a group of men there though who party heavy and was noisy late at night
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food is very good
Stayed 2 nights in Sep 2019

8/10 Good

Jarle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice holiday
We had a nice stay. The hotel was OK. The rooms are fine for two persons but too small for an extra bed. The area is nice with several attractions and good restaurants. My daughter (8) was very fond of the inflatable island.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I think all keycards can access all rooms? Somebody opened our room while we're inside 😡
Stayed 1 night in Jul 2019

10/10 Excellent

C. Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Sunbathers!
(+)Soft sand underwater/no rocks. Super clean pool with FINEST sunbathing chairs (sits in 2 inches of water)ever. Room was large, bed soft, many cable choices, wifi an 8 of 19 stars. Great reception desk, guards do wonders parking. Night bartender and breakfast chef are tops of thier craft! (-)Not pleased with kids running the halls at 6am. But besides that nuisance I'd use iCove again for sure #bodyguard.inc
Stayed 1 night in Jun 2019

10/10 Excellent

ChojiYago, Parañaque City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice ambiance. Good food. Very comfortable and relaxing place.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Konrad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid place. Great service.
The reception staff was welcoming. Mario at the bar looked after all my needs and made me feel at home. He was the real all star here. Upon entering my room, my safety deposit box didn’t work. A staff member quickly came up remedy the situation. The property itself could use some renovations, however, my room and especially bathroom were top notch. The surrounding areas have a multitude of bars, restaurants and seafood establishments. Was able to have a quality meal late at night. I would recommend this place for families and solo travellers alike. The area was quiet when I was there. Could have easily spent another night or two enjoying the surrounding area.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the food great and staff friendly indeed. I suggest if you want a balcony or view pay the extra money. the standard rooms are very affordable but small and no view. although quite clean
Stayed 2 nights in Mar 2019