Top Hotels Near Okuma Art Museum in Azumino from AU$56

"Book the loft room for a family of 4 Room: table has a hole at the bottom (not lighted) and was not very visible. Was quite a hazard for us as we tripped over that same hole twice. Stairs for the loft may not be suitable for people with knee problems as it’s a bit narrow with no handle. Keep in mind before you book that you have sort your trash into the way they want it to be sorted (burnable and non burnable) or else you may be fined 15,000 yen. Food: food was not as impressive as another outlet of this chain. Breakfast options are Japanese or western, with the same menu everyday. So if you’re staying for more than 2 days, you will have no third option. Staff: rigid and not understanding. We booked this accommodation 9 months in advance but did not receive any message about meal plans or schedule, was put to a 7am slot of breakfast 5:30pm slot for dinner with no option to change as they were fully booked. We were definitely not too pleased with this arrangement. There is no coffee served during breakfast, yet we were prohibited to bring our own coffee into breakfast. We were told to get coffee from their lounge instead. When we did this on the second day, they confiscated our drinks that we’ve gotten from the lounge. Quite ridiculous honestly. We were not given the best attitude from the staff when this coffee incident happened. The staff rolled eyes at us, wow. "

"The hotel itself if fine but showing some wear. In a good location near the castle. We paid for an upgraded ‘suite’. The room was large. But the carpeting was badly worn and in need of replacement. Going into the bathroom the edge was frayed with backing showing. And it had an off odor that seemed to air out once the windows were open. Onto the furnishings. A chair had a large rip in the arm. The ottoman was badly stained. And the couch looked tired and old. Additionally the curtains were ripped in a couple of places. All in all disappointing. I rarely write critical reviews but in this case it was justified."

"Excellent hotel in a very good location. The room was large, beautiful and well equipped. Great amenities and breakfast, friendly staff. "

"Room nice and clean. Good location. Breakfast not catering for western style but good. Perhaps add some cereal."

"The establishment is immaculate and boasts a welcoming staff that provides all necessary amenities. "

"The hotel feels dated and the room and bed is small although it’s a double bed. Not so comfortable to sleep 2 adults."

"Breakfast was great. Wide selection of Japanese and western style options. Many delicious meats, soups, pastries, veggies. "

"Breakfast was fantastic. Don't know about parking "

"Great location! Excelent condition and breakfast!"