Exterior

Reviews of Okinawa Harborview Hotel

4 out of 5
Okinawa Harborview Hotel
2-46, Izumizaki, Naha, Okinawa

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 969 reviews" "
Rating 8 - Good. 307 out of 969 reviews" "
Rating 6 - Okay. 78 out of 969 reviews" "
Rating 4 - Poor. 23 out of 969 reviews" "
Rating 2 - Terrible. 13 out of 969 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and wonderful staff. Will return next year.
Stayed 10 nights in Apr 2024
Response from Okinawa Harborview Hotel on 15 Apr 2024
Thank you very much for staying at Okinawa Harbor View Hotel. We would also like to thank you for your feedback. I appreciate your kind words and it will motivate me in the future. We will continue to strive to improve our services so that each and every customer can have a comfortable stay. We hope that you will use our hotel again on your next trip to Okinawa. All of our staff are looking forward to the day when we can welcome you back.

10/10 Excellent

Chun Kit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is great and very friendly. Also, the floor I stayed on is very quiet and nothing will disturb our sleep.
Stayed 8 nights in Mar 2024
Response from Okinawa Harborview Hotel on 8 Apr 2024
Thank you very much for staying with us this time. We would also like to thank you for your feedback. I appreciate your kind words and it will motivate me in the future. We will continue to strive to improve our services so that each and every customer can have a comfortable stay. We hope that you will use our hotel again on your next trip to Okinawa. All of our staff are looking forward to the day when we can welcome you back.

10/10 Excellent

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from 沖縄ハーバービューホテルスタッフ一同 on 15 Apr 2024
この度は、数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございます。また、ご多忙な中、貴重なお時間を割いてアンケートへ回答いただき、重ねてお礼申し上げます。高評価をいただきましたこと、大変光栄に存じます。いただいた評価に恥じぬよう、ますます邁進して参る所存でございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Christine Anita, 71638 Ludwigsburg

The view was amazing and the service very polite.
Stayed 2 nights in Mar 2024
Response from Okinawa Harborview Hotel on 15 Mar 2024
Thank you very much for using our service. We would also like to thank you for your valuable opinions and comments regarding your stay. All of our staff will continue to work hard to provide services that satisfy your needs. We hope that you will use our hotel the next time you come to Okinawa. All of our staff members are looking forward to seeing you again.

10/10 Excellent

Tomoyuki, San Diego

Stayed 2 nights in Jan 2024
Response from 沖縄ハーバービューホテルスタッフ一同 on 9 Jan 2024
この度は数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございます。また、ご多忙な中、貴重なお時間を割いてアンケートへ回答いただき、重ねてお礼申し上げます。高評価をいただきましたこと、大変光栄に存じます。いただいた評価に恥じぬよう、ますます邁進して参る所存でございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

8/10 Good

YK

Stayed 6 nights in Dec 2023
Response from 沖縄ハーバービューホテルスタッフ一同 on 9 Jan 2024
この度は数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございます。また、ご多忙な中、貴重なお時間を割いてアンケートへ回答いただき、重ねてお礼申し上げます。高評価をいただきましたこと、大変光栄に存じます。いただいた評価に恥じぬよう、ますます邁進して参る所存でございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

8/10 Good

YK

Stayed 1 night in Dec 2023
Response from 沖縄ハーバービューホテルスタッフ一同 on 14 Dec 2023
この度は数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございます。また、ご多忙な中、貴重なお時間を割いてアンケートへ回答いただき、重ねてお礼申し上げます。高評価をいただきましたこと、大変光栄に存じます。いただいた評価に恥じぬよう、ますます邁進して参る所存でございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Aislinn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from 沖縄ハーバービューホテル on 30 Oct 2023
この度は数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございます。また、ご多忙な中、貴重なお時間を割いてアンケートへ回答いただき、重ねてお礼申し上げます。高評価をいただきましたこと、大変光栄に存じます。いただいた評価に恥じぬよう、ますます邁進して参る所存でございます。またのご利用をスタッフ一同心よりお待ち申し上げております。

8/10 Good

Misako

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from 沖縄ハーバービューホテル on 24 Oct 2023
この度は数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございます。また、ご多忙な中、貴重なお時間を割いてアンケートへ回答をいただき、重ねてお礼申し上げます。高評価をいただきましたこと、大変光栄に存じます。いただいた評価に恥じぬよう、ますます邁進して参る所存でございます。沖縄へお越しの際には、是非当ホテルをご利用くださいますようお願い申し上げます。再びお会いできる日をスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Kalipa Pelokazi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels to stay in at Okinawa. The staff was friendly, the rooms were very clean. The hotel is beautiful and there are many things to do within the hotel. I really enjoyed their buffet breakfast and fitness centre, an overall great experience and the staff is very friendly.
Stayed 4 nights in Sep 2023
Response from Okinawa Harborview Hotel on 25 Sept 2023
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment  this time. From your heartwarming message, we are happy to hear your comment and it is very  encouraging for us in the future. We look forward to meeting you again from all the staff.

10/10 Excellent

HIROYUKI, Koto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2023
Response from 沖縄ハーバービューホテル on 15 Aug 2023
この度は沖縄ハーバービューホテルをご利用いただき、誠にありがとうございました。 また、このような評価をいただきましたこと、重ねてお礼申し上げます。 これからも、すべてのお客様に快適にお過ごしいただけますよう、より一層励んで参ります。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

6/10 Okay

Julie

Travelled with family
Liked: Staff & service
5 minute walk from bus station. Staff helpful ringing for taxi when needed. Not much around re shopping etc. Reception area clean and modern but the bathroom was dirty in places. This was blamed on the fact we were in the old part which needed updating but unclean is different from old and dated! Staff lovely and helpful throughout. Breakfast well worth having but didn't allow for a much needed lie in in the morning.
Stayed 2 nights in Jul 2023
Response from Okinawa Harborview Hotel on 20 July 2023
Thank you so much for staying at Okinawa Harborview Hotel and for your valuable review. We are glad that you had enjoyed our breakfast. We are very pleased for your compliments which will help to encourage all of our staff members. Our hotel celebrated its 48th anniversary this year. We will continue to strive to provide our customers with a space where they can truly relax and have a wonderful time. We are looking forward to seeing you again.

10/10 Excellent

Kam Sun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall are great. A little bit tricky to find the drive way to the hotel.
Stayed 2 nights in Apr 2023
Response from 沖縄ハーバービューホテル on 2 May 2023
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment this time. We look forward to meeting you again from all the staff. We would also like to thank you again for your comment this time. We look forward to meeting you again from all the staff.

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2023
Response from 沖縄ハーバービューホテル on 2 May 2023
この度は数ある那覇のホテルの中から沖縄ハーバービューホテルをお選びご宿泊いただきまたアンケートへのご回答、誠にありがとうございました。これからもお客様へご満足していただけますようサービス向上に努めて参ります。またのご利用を心よりお待ち申し上げております。

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful hotel with excellent customer service. Excellent location.
Stayed 10 nights in Mar 2023
Response from 沖縄ハーバービューホテル on 9 Apr 2023
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your feedback this time. From your heartwarming message, we are happy to hear your comment and it is very  encouraging for us in the future. We look forward to meeting you again from all the staff.

6/10 Okay

Lee

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff are very good , rooms are very dated , strange smell in the room and beds are very uncomfortable- 1 pillow per bed (half size normal pillow )
Response from Okinawa Harborview Hotel on 24 Jan 2023
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment) this time. We look forward to meeting you again from all the staff.

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service

10/10 Excellent

TAKASHI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Design, color, staff all good!
Response from 沖縄ハーバービューホテル on 10 Nov 2022
この度は数あるホテルの中から沖縄ハーバービューホテルをお選びいただき、誠にありがとうございました。また、ご多忙な中、貴重なお時間を割いてご滞在の感想をお寄せいただきましたこと、重ねてお礼申し上げます。また、このような評価をいただきましたこと、重ねてお礼申し上げます。 これからも、すべてのお客様に快適にお過ごしいただけますよう、より一層励んで参ります。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Mimi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome friendly staff! I enjoyed the restaurants, lounge, bar and love the facilities like the gym! Will definitely be coming back!
Stayed 2 nights in Aug 2022
Response from 沖縄ハーバービューホテル on 5 Sept 2022
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment) this time. From your heartwarming message, we are happy to hear your comment and it is very  encouraging for us in the future. We look forward to meeting you again from all the staff. Thank you and best regards,

10/10 Excellent

Kensaku

Stayed 1 night in Aug 2022

10/10 Excellent

SUJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with very reasonable price :)
Stayed 1 night in Jul 2022
Response from 沖縄ハーバービューホテル on 30 July 2022
この度は沖縄ハーバービューホテルをご利用いただき、誠にありがとうございました。 また、このような評価をいただきましたこと、重ねてお礼申し上げます。 これからも、すべてのお客様に快適にお過ごしいただけますよう、より一層励んで参ります。 お客様のまたのご来館を、スタッフ一同心よりお待ち申し上げております。

10/10 Excellent

Priscila Hana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I love it!!
Stayed 3 nights in Jul 2022
Response from 沖縄ハーバービューホテル on 19 July 2022
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment) this time. We look forward to meeting you again from all the staff.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

10/10 Excellent

Yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities
relaxed. thank you so much for the upgrade of the room. front staff was very nice to me. I enjoyed my stay here overall.
Stayed 1 night in Apr 2022
Response from 沖縄ハーバービューホテル on 7 May 2022
この度は数ある那覇のホテルの中から沖縄ハーバービューホテルをお選びご宿泊いただきまた良いレビュー、誠にありがとうございました。我々のホテルでの滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Clarita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to say everything is good. We will be back is this hotel.👍
Stayed 3 nights in Apr 2022
Response from 沖縄ハーバービューホテル on 7 May 2022
この度は数ある那覇のホテルの中から沖縄ハーバービューホテルをお選びご宿泊いただきまた良いレビュー、誠にありがとうございました。我々のホテルでの滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Lisa

Stayed 3 nights in Feb 2022
Response from 沖縄ハーバービューホテル on 3 May 2022
この度は数ある那覇のホテルの中から沖縄ハーバービューホテルをお選びご宿泊いただきまたアンケートへのご回答、誠にありがとうございました。我々のホテルでの滞在を満喫していただけた事にとても感謝しております。またお会いできるのをお待ちしています。

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service
とても綺麗で、近くに国際通りとバス停もありました!
Stayed 1 night in Apr 2022
Response from 沖縄ハーバービューホテル on 13 Apr 2022
この度は当ホテルをご利用いただき、またご丁寧なご投稿を賜り重ねて御礼申し上げます。お褒めのお言葉にスタッフ一同大変励みとさせていただいており嬉しく思います。これからもお客様に心より寛げる空間を提供し、素敵なひと時をお過ごしいただけるよう更に努力して参ります。またのご来館心よりスタッフ一同心よりお待ち申し上げております。

10/10 Excellent

YUJI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great club lounge experience.
Stayed 1 night in Oct 2021
Response from OKINAWA HARBORVIEW HOTERL on 4 Oct 2021
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your feedback this time. From your heartwarming message, we are happy to hear your comment and it is very  encouraging for us in the future. We look forward to meeting you again from all the staff.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! I'll be back soon
Stayed 3 nights in Jul 2021
Response from OKINAWA HARBORVIEW HOTERL on 19 July 2021
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment this time. From your heartwarming message, we are happy to hear your comment and it is very  encouraging for us in the future. We look forward to meeting you again from all the staff. Thank you and best regards,

6/10 Okay

Verified traveller

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property was generally clean, the room was a bit small and dark and considering it was a clubhouse room I thought it would’ve been a bit larger. For an extra 4000 yen they said we could grade up to a larger room but were told it wasn’t that much bigger. The staff were generally nice apart from when we asked about where the breakfast buffet was and the front desk said that they’d already told us but it’s here.... Because of state of emergency they weren’t serving alcohol but they gave us 2 cans each per night to drink which was a nice extra. The lounge was generally nice until we noticed one of the cheese sticks had mould on (not the intentional kind). So decided not to eat anything else there. We had initially booked two nights but we went to the Hyatt for lunch and decided to cancel our last night and stay there instead for a larger brighter room.
Stayed 3 nights in Jun 2021
Response from OKINAWA HARBORVIEW HOTERL on 21 June 2021
First of all, thank you very much for staying with us at Okinawa Harborview Hotel. We are very sorry that you had such an unpleasant experience regarding the cheese sticks you noticed at our Club Lounge. Please accept our sincere apologies. We take this matter seriously. In order to ensure that this type of problem will not happen again, we will supervise to ensure that all our staff members strictly conduct daily food monitoring and other proper procedures. Lastly, the feedback we receive from our valued guests, like you, is very important to our Hotel as this gives us an opportunity to further improve. We will do our best to further improve our service. We look forward to welcoming you back to our hotel in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a practical place to stay for 1 or 2 days as a hotel that is near the airport and Kokisai Dori. You can get to hotel from the airport by bus or monorail. Contact the hotel in advance via Expedia for directions. The food is also good, the bed is comfortable, and the staff are polite. If I need to be in Naha again I’ll consider this as an option.
Stayed 3 nights in May 2021
Response from OKINAWA HARBORVIEW HOTERL on 31 May 2021
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment this time. From your heartwarming message, we are happy to hear your comment and it is very  encouraging for us in the future. We look forward to meeting you again from all the staff. Thank you and best regards,

4/10 Poor

Verified traveller

Stayed 7 nights in May 2021
Response from 沖縄ハーバービューホテル on 24 June 2021
この度のご旅行にあたりましては、那覇市内に数あるホテルの中から、私ども沖縄ハーバービューホテルをご利用賜りましたこと、またアンケートへのご回答、重ねて御礼申し上げます。 お客様からのお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。 今後ともより一層のサービス向上に努めてまいる所存でございます。 お客様のお帰りをスタッフ一同心よりお待ち申し上げます。

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in May 2021
Response from OKINAWA HARBORVIEW HOTERL on 10 May 2021
Thank you so much for staying with us at Okinawa Harborview Hotel. We would also like to thank you again for your comment this time. We look forward to meeting you again from all the staff.

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and comfortable room
Bed and pillows were fantastic. I slept really well. Room was very quiet. Breakfast was very average. I paid extra for a room on the club floor for lounge access. It had a nice view, but would likely skip it in the future because of the hours. It's unlikely I would book again because it's a hotel for more traditional people.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tea lounge, cocktail and bar time staff and view were great!
Stayed 3 nights in Feb 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
I loved the breakfast and lunch buffet as well as the fitness center which is open 24 hours. My standard room was big enough for me and my big luggage. :) Had a great stay!
Stayed 2 nights in Dec 2020

10/10 Excellent

Kimmy, Okinawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Great customer service and an omelette at breakfast also tasted super!! I loved everything about this hotel.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2020

8/10 Good

Huw, Fukuoka

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious lobby and pleasant location. Surprised that I had to pay a parking fee.
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff
Nice staff and good recommendations for dinner
Stayed 1 night in Jan 2020

6/10 Okay

Demitris

Stayed 2 nights in Jan 2020

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Dec 2019

8/10 Good

A.C, Singapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, 5 mins walk to Family Mart. Transportation is not nearby, however, Kokusai Dori street is about 20 mins away from hotel. The hotel does not give the guests drinking water except for the first day. Aside from that, a pleasant stay.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice and the staff are excellent!
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Definitely not a four star by any standard. Three.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient location, staff very courteous and helpful. Room size relatively small
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Convenient location. The gym is very nice, as is the pool but it would be nice if the pool was open a little later.
Stayed 4 nights in Jul 2019

4/10 Poor

Yoji

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
バスとトイレが汚すぎた
Stayed 4 nights in Apr 2024
Response from 沖縄ハーバービューホテルスタッフ一同 on 3 May 2024
この度は、沖縄ハーバービューホテルをご利用いただきまして誠にありがとうございます。また、ご感想をお寄せいただきまして重ねてお礼申し上げます。ご投稿を頂きました、客室清掃に関しましては、不愉快な思いをさせてしまい誠に申し訳ございません。再度、清掃担当及びチェッカーへの清掃の手順のトレーニングを行い改善して参ります。お客様からのお言葉やご指摘は、私どもホテルにとりまして何よりも貴重であり、励みの糧でございます。今後ともより一層のサービス向上に努めてまいる所存でございます。変わらぬご愛顧を賜りますようお願い申し上げます。次回の沖縄旅行の際にも、ぜひ当ホテルをご利用いただけますと幸いでございます。スタッフ一同心よりお待ち申し上げております。