Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)

Reviews of Hilton Okinawa Sesoko Resort

4.5 out of 5
Hilton Okinawa Sesoko Resort
5750 Sesoko Motobu-cho Kunigami-gun, Motobu, Okinawa Prefecture

Reviews

8.8

Excellent

Rating 10 - Excellent. 161 out of 268 reviews" "
Rating 8 - Good. 62 out of 268 reviews" "
Rating 6 - Okay. 25 out of 268 reviews" "
Rating 4 - Poor. 15 out of 268 reviews" "
Rating 2 - Terrible. 5 out of 268 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Sarayutt

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a great hotel. But charging extra for premium wifi is ridiculous. There is no schedule on when the beach will open too and the staff don’t even know. So now you’re limited to the pool which is amazing. At least put a notice on your hotel site that your beach equipment is not available until the beach opens. Consider other properties like ANA Intercontinental, Grand Mercure.
Stayed 2 nights in Apr 2024
Response from Hilton Okinawa Sesoko Resort on 26 Apr 2024
Dear Sarayutt,Thank you for choosing to stay at Hilton Okinawa Sesoko Resort.I am very saddened to learn that your stay was not as satisfactory as we wish.Please accept our sincere apologies for the wrong information offered in regards to the Sesoko Beach opening timing. It was opened on the 20th April and a set of beach equipment is available for our guests.We also would like to appreciate your feedback about premium Wi-Fi, of which is being reviewed by our management. Once again, I apologize for the dissatisfactory experience you had at our hotel this time and hope to get another chance to restore your faith in us.We will continue to work on improving our service and facilities, and look forward to welcoming you back to us again.

10/10 Excellent

Gemmalyn

Stayed 1 night in Mar 2024

10/10 Excellent

Mayumi

Stayed 1 night in Feb 2024
Response from Hilton Sesoko on 26 Mar 2024
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

EUN SIL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to enjoy Sesoko beach, Turaumi and playing golf. High quality bed and spacious room. Enjoyed free parking as well. One thing I am unsatisfied is breakfast. Not many options I can enjoy..
Stayed 2 nights in Jan 2024
Response from Hilton Okinawa Sesoko Resort on 23 Jan 2024
Dear EUN SIL,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to provide your feedback on Expedia.Great to read that you enjoyed your stay - we really are in a fantastic location & have views to match!Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. We look forward to the pleasure of welcoming you back to Hilton Okinwa Sesoko Resort, hopefully soon in the near future.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
This resort was amazing in every way! My room was spectacular with an awesome view
Stayed 2 nights in Dec 2023
Response from Hilton Okinawa Sesoko Resort on 27 Dec 2023
Dear Karen,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is our greatest pleasure to know that you have enjoyed your stay. We value our customer’s opinions about us to serve you in any better way. So should there be anything that we can do to make your stay more comfortable and enjoyable, please let us know.Wishing you many happy returns for the coming holidays.

10/10 Excellent

Hiu Fung Alvin

Stayed 2 nights in Dec 2023
Response from Hilton Okinawa Sesoko Resort on 27 Dec 2023
Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to give us your thoughts.It is always encouraging and more inspiring whenever we receive positive feedback from our valued guests.The team and I look forward to welcoming you back for another memorable stay at your hotel in Okinawa.

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hilton service
Excellent service with comfortable and clean room. Near to a beautiful beach for easy snorkelling and photos. Comfy bed and shower pressure was good. Hotel upgraded us to an executive room due to a miscomm during check in. Wonderful service provided. Parking was free and ample. Will definitely stay again.
Stayed 3 nights in Dec 2023
Response from Hilton Okinawa Sesoko Resort on 20 Dec 2023
Dear Alan,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort.We enjoyed reading all of the positive comments you provided, and we are so delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back to Hilton Okinawa Sesoko Resort.

10/10 Excellent

ELENA, Cobble Hill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach
Stayed 4 nights in Oct 2023
Response from Hilton Okinawa Sesoko Resort on 21 Nov 2023
Dear ELENA、Cobble Hill,Thank you for staying at Hilton Okinawa Sesoko Resort and writing us valuable feedback.Great to read that you enjoyed your stay - we really are in a fantastic location and have views to match!We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.

10/10 Excellent

Kenneth, Otake-shi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire experience was amazing. Beautiful location, great amenities, world class service. Especially the Sisuco steak house wait staff were amazingly kind and informed about each course they served.
Stayed 2 nights in Oct 2023
Response from Hilton Okinawa Sesoko Resort on 21 Nov 2023
Dear Kenneth、Otake-shi,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort.It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.

10/10 Excellent

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good.
Stayed 1 night in Apr 2023
Response from Hilton Okinawa Sesoko Resort on 23 May 2023
Dear Jonathan,Thank you for staying at Hilton Okinawa Sesoko Resort.It is our greatest pleasure to know that you have enjoyed your stay.We hope to have the pleasure of welcoming you back again in the future.

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the property. The sprawling grounds, rooms all face the ocean, the polite and efficient staff, essentially all good with this hotel.
Stayed 4 nights in Apr 2023
Response from Hilton Okinawa Sesoko Resort on 26 Apr 2023
Dear Daniel,Thank you so much for taking the time to leave us a review - each one is so important to us.We were thrilled to learn how much you enjoyed your stay and you really touched my heart with your amazing comments!The entire team and I are looking forward to welcoming you back at your hotel in Okinawa and meanwhile if we can be helpful with anything from here don’t hesitate to contact us.

10/10 Excellent

Ariel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice rooms. Loved the beach - it is also a great place to snorkel.
Stayed 4 nights in Mar 2023
Response from Hilton Okinawa Sesoko Resort on 26 Apr 2023
Dear Ariel,Thank you so much for taking the time to leave us a review - each one is so important to us.We are very fortunate to be in such a great location - walking distance to everything you could possibly need & more.I'm very proud to hear that our team took good care of you and I can assure you that I will share the good comments with them. For us its always important to hear what our guests thinks in order for us to improve and we will continue doing so in the future.We are truly looking forward to welcome you back again at Hilton Okinawa Sesoko Resort and to develop a good relationship with you.

8/10 Good

CHIH HAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice to relax
A nice spot for all kinds of travelers whoever wants to have a spot for relax. Staff and service is standard Hilton style, nothing bad besides a bit far from the closest convenience store as it locates on the small island.
Stayed 1 night in Jan 2023
Response from Hilton Okinawa Sesoko Resort on 28 Feb 2023
Dear CHIH HAN,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort, and thank you very much for taking your valuable time to place comments for us.Should you need any assistance for your future reservations, please feel free to let us know as we will be more than happy to assist and ensure another comfortable stay. We look forward to the pleasure of welcoming you back to Hilton Okinwa Sesoko Resort, hopefully soon in the near future.

10/10 Excellent

Suk Fan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with good quality staff. Excellent!
Stayed 3 nights in Dec 2022

10/10 Excellent

PUI HIN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From HK and I could only communicate in english. And all staff speak very well and can easily communicate. Once I return hotel with lots of shopping bags, the staff decided to pick me up from the car park and drove me in a golf cart back to the hotel entrance. It really gives me a feeling of welcome and understanding. Most importantly, the beach exclusive to the hotel is fantastic and walkable. Must return here again.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Stay Cay
Everyone was very polite. Great customer service and cleanliness
Stayed 1 night in Jun 2022

10/10 Excellent

RONALD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
The staff are so amazing and made our stay feel personalized. The view from the rooms were breathtaking
Stayed 3 nights in Jun 2022

8/10 Good

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is great! Access to sesoko beach was nice! The property around it seems to be under construction still, but I'm sure once developed it will be nice.
Stayed 2 nights in Mar 2022

10/10 Excellent

Kurt

Stayed 2 nights in Nov 2021

8/10 Good

Yumi

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was beautiful! Staff were very friendly and helpful. The customer service was amazing. The food could be a lot better. For the price the food was not great. It seemed like the room service line was very busy and they seemed understaffed which is understandable cause covid… the food could use some improvement!
Stayed 1 night in Oct 2021

8/10 Good

MELODY JOYCE SANTOS

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating. The property is fairly new at a little over a year. Check in was easy and our room was upgraded.
Stayed 1 night in Oct 2021

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went there for overnight stay for my birthday. Just relaxed and enjoyed the beautiful view. Everything about the place was great!! Thank you. I wish to one day go again
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ヒルトンホテル ・スタッフの方の対応がとても柔軟で素晴らしかった。 ・部屋もベランダ付きでとても贅沢な時間を過ごせましたが、冷蔵庫がないのが1つ残念でした。 ・ビーチへのアクセスのし易さが他のホテルにはない素晴らしいとこだと思います。 全体的にとても満足しています。また是非遊びに行きたいと思います。
Stayed 3 nights in Jun 2021
Response from HIlton Okinawa Sesoko Resort on 1 July 2021
この度はヒルトン沖縄瀬底リゾートにご宿泊いただき誠にありがとうございます。ごゆっくりお過ごしいただけたご様子が伺えまして、大変光栄に存じます。 これからも、お客様にご満足いただける快適な空間、時間をご提供できますよう、スタッフ一同より良いサービスのご提供に努めて参ります。お客様のお帰りを心よりお待ち申し上げております。

6/10 Okay

Verified traveller

Stayed 2 nights in May 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property is secretly sequestered like a treasure. If you’re traveling with family or as a couple and want a lot of privacy then this place is ideal. Great food, service and on a lovely beach!
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing space! Very clean and safe. Personally restricted from eating indoors but close to restaurants with outdoor seating.
Stayed 2 nights in Mar 2021
Response from Hilton Okinawa Sesoko Resort on 8 Apr 2021
Thank you for staying at Hilton Okinawa Sesoko Resort and writing us a valuable feedback. We are glad to know that you enjoyed your stay and hope to welcoming you back again very soon.

10/10 Excellent

Lauren, Zimbabwe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place! Awesome location! Friendly staff and super clean environment! The view from the hotel is superb.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2020

10/10 Excellent

PIK WAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
職員有禮貌及友善, 房間寬敞及露台海景令人感到好舒服
Stayed 2 nights in May 2024
Response from Hilton Sesoko on 23 May 2024
您能满意我们为您安排的客房、客房露台外的风景,以及员工服务,并在这里度过舒适愉快的时光,我们深感荣幸。今后,我们全体员工也将竭诚为您提供舒适空间与欢乐时光。

10/10 Excellent

?

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for my family to enjoy the vacation
Stayed 3 nights in May 2024
Response from Hilton Okinawa Sesoko Resort on 16 May 2024
Thank you for staying at Hilton Okinawa Sesoko Resort and writing us valuable feedback.It is our greatest pleasure to know that you have enjoyed your stay.We certainly look forward to welcoming you back to stay with us when you next visit Okinawa.

10/10 Excellent

Wai Ping

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place in the nice little island
Stayed 1 night in May 2024
Response from Hilton Okinawa Sesoko Resort on 16 May 2024
Dear Wai Ping,Thank you very much for staying with us at the Hilton Okinawa Sesoko Resort.It is always a great pleasure to receive such positive feedback.We hope to have an opportunity to serve you again on your next trip to Okinawa.

10/10 Excellent

Yoshihiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

NIWA

Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Keisuke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは明るく親切。食事や施設も素晴らしい。 ショップが充実していたらなお良い
Stayed 1 night in Apr 2024
Response from Hilton Okinawa Sesoko Resort on 16 May 2024
Keisuke 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。たくさんのお褒めの言葉をいただくことができ、嬉しく存じます。今後ともお客様にご満足頂けますよう、サービスの更なる向上にスタッフ一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

4/10 Poor

NAOKI

Business traveller
Liked: Cleanliness
スタッフは常に最良を目指してる方とそうでない方と分かれてました。特にレストランの朝食の列は、スタッフで解消できるレベルです。 また、シスグリルのスタッフは、お客様をちゃんと見てないので、追加注文や注文した料理のスピードについて把握してません。部屋の掃除やルームサービス的なものも行き届いてない。ヒルトンとは思えなかったです。残念だ。
Stayed 2 nights in Apr 2024
Response from Hilton Okinawa Sesoko Resort on 30 Apr 2024
Dear NAOKI,この度は、沖縄でのご滞在にヒルトン沖縄瀬底リゾートをお選びいただきまして誠にありとうございます。 お客様を当ホテルのゲストとしてお迎え出来ましたことをとても嬉しく存じます。ご指摘頂きました点につきましては貴重なご意見として真摯に受け止め、 今後のサービス向上の参考とさせて頂き、すべてのお客様へ心のこもったおもてなしとサービスをご提供させて頂けますよう、 スタッフへの再教育を徹底し、改善に努めて参る所存でございます。次回お越し頂きます際には、快適なご滞在をお送りいただけるよう努めて参りますので、是非再度お戻り頂き、私どもヒルトン沖縄瀬底リゾートの本来のサービスをご体験いただける機会を頂戴できますようお願い申し上げます。

8/10 Good

Norio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全体的に大変良かったです。 団体客と個人客の朝食エリアを分けた方が良いと思いました。 ジャグジーバス付の部屋を使いましたが、テラスだからでしょうか、ジャグジーバスの清掃が足りなかったです。
Stayed 4 nights in Apr 2024
Response from Hilton Okinawa Sesoko Resort on 24 Apr 2024
Norio 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、ご朝食の際には、ご不便、ご不快の念をお掛けいたしましたことをお詫び申し上げます。また、清掃におきまして配慮が至らず大変失礼いたしました。今後このようなことの無きよう、関連部署と共有し改善に努めて参ります。今後ともいつお帰りになっても安心、快適なホテルとなりますよう、施設の手入れを入念に施しまして、お客さまをお迎えいたしたいと願っております。 ヒルトン沖縄瀬底リゾートは、お客さまのまたのお帰りを楽しみにお待ち申し上げております。

4/10 Poor

??

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ヒルトンでも安いランクのホテルと感じた
Stayed 2 nights in Jan 2024
Response from Hilton Okinawa Sesoko Resort on 23 Apr 2024
この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、お客様のご期待に沿えず申し訳ございませんでした。今後ともお客様にご満足頂けますよう、サービスの更なる向上にスタッフ一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
Very good location, near to beach, very beautiful and quite.
Stayed 2 nights in Feb 2024
Response from Hilton Okinawa Sesoko Resort on 7 Mar 2024
Thank you so much for taking the time to leave us a review - each one is so important to us.It makes us very proud and happy to read such positive feedback from our guests. All of our guest comments are shared with the entire team, and the team is certainly most motivated by your kind words.We here at the Hilton Okinawa Sesoko Resort looks forward to welcoming you again in the near future.

10/10 Excellent

jihwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

6/10 Okay

TAKESHI

Stayed 1 night in Feb 2024
Response from Hilton Sesoko on 26 Mar 2024
この度は、当ホテルをご利用いただきまして、誠に有難うございます。今後ともお客様にご満足頂けますよう、サービスの更なる向上に従業員一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Sachi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルの周辺に何も無い
Stayed 3 nights in Feb 2024
Response from Hilton Okinawa Sesoko Resort on 22 Feb 2024
Sachi 様この度は、ヒルトン沖縄瀬底リゾートにご宿泊いただきまして、誠にありがとうございます。せっかく楽しみにご来館いただいたにもかかわらず、お客様にご不便をお掛けいたしましたことをお詫び申し上げます。今後も現状に満足することなく、サービス・施設の改善、魅力ある商品づくりに努めて参りますので、お客様には引き続きヒルトン沖縄瀬底リゾートをごひいきいただけましたら、幸いに存じます。

6/10 Okay

Junichirou

Travelled with partner
Liked: Cleanliness
別になし。
Stayed 2 nights in Feb 2024
Response from Hilton Okinawa Sesoko Resort on 21 Feb 2024
Junichirou 様この度は、数あるホテルの中からヒルトン沖縄瀬底リゾートをお選びいただき、誠にありがとうございました。今後ともお客様にご満足頂けますよう、サービスの更なる向上にスタッフ一同努めて参る所存でございますので、変わらぬご厚誼を賜りますようお願い申し上げます。またのご利用を心よりお待ち申し上げます。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Hilton Sesoko on 13 Feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to Tokyo.

10/10 Excellent

Ho

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好飯店
乾淨漂亮服務好
Stayed 2 nights in Feb 2024

10/10 Excellent

Wonjin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hilton Sesoko on 13 Feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Hilton Sesoko on 13 Feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.

10/10 Excellent

EUNJEONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Hilton Sesoko on 13 Feb 2024
Thank you for staying with us and sharing your experience.We certainly hope you will choose to stay with us again on your next visit to the city.