10/10 Excellent
Naomi
20 Mar 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
丁寧な接客に感激
Naomi
Stayed 2 nights in Mar 2020
Hotel Shiragiku
4.0 star property
Choose dates to view prices
Photo gallery for Hotel Shiragiku
Take advantage of an indoor mineral hot spring (onsen), a garden and 4 restaurants at Hotel Shiragiku. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Spa
- Free Wi-Fi
- Restaurant
- Air-conditioning
- Breakfast available
- Business services
Room options
Available filters for rooms
Showing 10 of 10 rooms
View all photos for Western Style Twin Room, Non-Smoking for 2 Guests Only
Western Style Twin Room, Non-Smoking for 2 Guests Only
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 26 sq m
- Sleeps 2
- 2 Single Beds
View all photos for Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only
Japanese-Western Room with private Onsen (indoor bath) Non-Smoking for 2-4 Guests Only
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 80 sq m
- Sleeps 3
- 2 Large Single Beds
View all photos for Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only
Japanese-Western Room with half open air bath (Maisonette) Non-Smoking for 2-4 Guests Only
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 80 sq m
- Sleeps 3
- 2 Large Single Beds
View all photos for Japanese Style Room for two guests, Non-Smoking
Japanese Style Room for two guests, Non-Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- Sleeps 4
- 1 Single Futon
View all photos for Deluxe Japanese Style Room, Non Smoking
Deluxe Japanese Style Room, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 35 sq m
- Sleeps 5
- 1 Single Futon
View all photos for Japanese Style Room, Non Smoking
Japanese Style Room, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 26 sq m
- Sleeps 4
- 1 Single Futon
View all photos for Japanese Western Style Room, Non Smoking
Japanese Western Style Room, Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 35 sq m
- Sleeps 6
- 2 Single Beds
View all photos for Japanese Style Room, Non Smoking w/breakfast
Japanese Style Room, Non Smoking w/breakfast
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 26 sq m
- Sleeps 4
- 1 Single Futon
View all photos for Japanese-style Room (Single use) Non Smoking
Japanese-style Room (Single use) Non Smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 26 sq m
- Sleeps 1
- 1 Single Futon
View all photos for Western-Style Room (Single use) Non smoking
Western-Style Room (Single use) Non smoking
Highlights
Air conditioning
Heating
Fridge
Flat-screen TV
Bidet
Shower/bath combination
Private bathroom
Hairdryer
- 26 sq m
- Sleeps 1
- 2 Single Beds
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About the area
Located in Beppu, Hotel Shiragiku is in the city centre. JR Oita City and Tokiwa Wasada Town Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hells of Beppu and Aso Kuju National Park. African Safari and Beppu Rakutenchi are also worth visiting. Visit our Beppu travel guide
16-36 Kamitanoyu-cho, Beppu, Oita, 874-0908
What's nearby
Beppu Park1 min walk - 0.2 km
Beppu Tower13 min walk - 1.2 km
Takegawara Onsen15 min walk - 1.3 km- Jigokumushikobo Kannawa11 min walk - 1.0 km
- Global Tower12 min walk - 1.0 km
Getting around
- Beppu Station12 min walk
- Kamegawa Station17 min drive
- Oita (OIT)52 min drive
Restaurants
- イタリア ン・トマト カフェ13 min walk
- 豊後茶屋12 min walk
- Tumugu Coffee Stand9 min walk
- Seattle's Best Coffee7 min walk
- Starbucks2 min walk
About this property
Hotel Shiragiku
Upscale ryokan near Hells of Beppu
Take advantage of an indoor mineral hot spring (onsen), a garden and 4 restaurants at Hotel Shiragiku. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Additional perks include:
- Buffet breakfast (surcharge), hot springs on-site and luggage storage
- Meeting rooms, a lift and a vending machine
- Smoke-free property and a front desk safe
Room features
All 98 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
- Bidets, shower/bath combinations and free toiletries
- Fridges, children's dinnerware and heating
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transport
- No on-site parking available
Food and drink
- Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 3,000 for adults and JPY 1,500 for children
- 4 restaurants
Things to do
- Full-service spa
- Hot springs
Family friendly
- Children's dinnerware
- In-room refrigerator
Conveniences
- Limited-hour front desk
- Luggage storage
- Safe at front desk
- Vending machine
Guest services
- Housekeeping (daily)
- Turndown service
Business services
- Meeting rooms
Outdoors
- Garden
Full-service spa
- Hot springs
- Massage
- Public indoor mineral hot springs (onsen)
- Public outdoor mineral hot springs (onsen)
- Separate men/women areas in public bath
- Spa open daily
- Yukata (Japanese robes)
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible registration desk
More
- Smoke-free property
Room amenities
Bathroom
- Bidet
- Free toiletries
- Hair dryer
- Shower/bathtub combination
- Slippers
- Towels provided
Entertainment
- Flat-screen TV
Food and drink
- Refrigerator
More
- Air conditioning
- Heating
- Safe
Policies
Check-in
Check-in start time: 3 PM; check-in end time: 8 PM
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Special check-in instructions
The front desk is open daily from 9 AM - 8 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: from approximately JPY 3000 for adults and from JPY 1500 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards and cash
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
Property is also known as
Hotel Shiragiku Beppu
Shiragiku Beppu
Shiragiku
Shiragiku Hotel Beppu
Hotel Shiragiku Beppu
Hotel Shiragiku Ryokan
Hotel Shiragiku Ryokan Beppu
Frequently asked questions
Is Hotel Shiragiku pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Shiragiku?
This property doesn't offer parking.
What time is check-in at Hotel Shiragiku?
Check-in start time: 3 PM; check-in end time: 8 PM.
What time is check-out at Hotel Shiragiku?
Checkout is at 11 AM.
Where is Hotel Shiragiku located?
Located in the heart of Beppu, this spa ryokan is within a 15-minute walk of Beppu Park, Kaimonji Onsen, and Jigokumushikobo Kannawa. Global Tower and Beppu Tower are also within 1 mile (2 km). Beppu Station is 12 minutes by foot.
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Reviews
Hotel Shiragiku Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.2
Location
9.2
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 49 out of 97 reviews
10 - Excellent
49
Rating 8 - Good. 39 out of 97 reviews
8 - Good
39
Rating 6 - Okay. 8 out of 97 reviews
6 - Okay
8
Rating 4 - Poor. 1 out of 97 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 97 reviews
2 - Terrible
0
Reviews
10/10 Excellent
DAIKI
24 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
別府といえば白菊
到着からチェックアウトまで随所にもてなしを感じることができました
水回りも清潔で温泉もとても気持ちよかったです
朝食もメニューが豊富で朝からとても充実した１日をスタートさせることができました
次、大分を訪れるときは必ず白菊さんにします！！
DAIKI
Stayed 1 night in Feb 2020
10/10 Excellent
Verified traveller
4 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best Onsen Ryokan in Beppu!
Verified traveller
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveller
3 Feb 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい(^-^)
別府へ行く際は、いつも利用させていただいております。
温泉も良く、キレイで、居心地のいい時間を過ごさせていただきました。
Verified traveller
Stayed 1 night in Jan 2020
10/10 Excellent
Verified traveller
3 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall service is good esp the hot spring. The tea provided at hot spring is good.
Verified traveller
Stayed 3 nights in Jan 2020
8/10 Good
Verified traveller
3 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境優美，位置方便，房間寬躺，自助早餐的款式略為少了些，溫泉大浴場有室內和露天，都很大，非常舒適，值得一住!
Verified traveller
Stayed 1 night in Jan 2020
8/10 Good
池田, 兵庫県
10 Jan 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
古さを感じるが、全体的に清潔で良かった
池田
Stayed 1 night in Jan 2020
6/10 Okay
ぽん, 日本
23 Dec 2019
Liked: Cleanliness, staff & service, amenities
景色や治安も良く、いいお部屋でした。ホテル内の食事が予約席だとは知らなかったので、できれば予約制ではないほうが良かったです。フロントでの子供へのお菓子のプレゼントは、嬉しかったです。
ぽん
Stayed 1 night in Dec 2019
10/10 Excellent
Verified traveller
8 Dec 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ご飯が美味しかったです
Verified traveller
Stayed 1 night in Dec 2019
8/10 Good
Wai Hang
6 Oct 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不過不失
如果有酒店車比較好，要自行坐的士比較略差。老牌酒店，服務不錯，有免費宵夜。
Wai Hang
Stayed 1 night in Oct 2019
8/10 Good
Verified traveller
1 Aug 2019
Liked: Cleanliness, staff & service
地點交通方便近車站，房間舒適，早餐不錯，晚餐一般且份量少，但餐廳環境好舒適，溫泉環境尚可，服務員態度好有禮貼心！
Verified traveller
Stayed 1 night in Jul 2019
10/10 Excellent
kazuo
1 Aug 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族連れにお奨めのホテルです
笑顔のスタッフ、女性に気遣ったスイーツのサービス、子供向け 大浴場のアイスキャンデーサービス 心憎い気配りでした。
朝食バイキングも内容充実で宜しかったです。
勿論 大浴場もgoodでした。
kazuo
Stayed 1 night in Jul 2019
10/10 Excellent
Andrew
2 June 2019
Liked: Cleanliness, staff & service, property conditions & facilities
有一温泉池的石太多污漬，及粗糙面，有刺脚的感覺。房內冇鞋揪。早餐太少款式。小商店祇有女裝用品！其他設施沒有
Andrew
Stayed 1 night in Jun 2019
10/10 Excellent
chi kuen
12 Apr 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得推薦白菊溫泉酒店
酒店位置非常方便，只要出咗jr站行大約八分鐘到到達，酒店員工有禮，熱誠， 房內清潔滿意， 浴場清潔乾淨， 早餐不錯， 房價包早餐「價格過千元一晚但合理， 下次有機會再去別府都會再住這間酒店
chi kuen
Stayed 2 nights in Apr 2019
10/10 Excellent
Nobuo, 東京
21 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
老舗の底力
スタッフ皆さんに気持ち良く対応してくださいました。
特にドアマンの方がスーツケースを引いて坂道を上ってくる女性に駆けつけてスーツケースを持とうとしたのには関心しました。その女性はホテルの客ではなかったのです。
Nobuo
Stayed 1 night in Mar 2019
10/10 Excellent
Verified traveller
13 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities
매우 좋은 온천
포근했던 잠자리
친절했던 서비스가 인상적이었습니다.
다음에 또 가고 싶습니다.
Verified traveller
Stayed 1 night in Mar 2019
10/10 Excellent
fedy
11 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities
交通算是方便, 服務非常棒!
早餐樣式很多, 房間很大, 露天溫泉很舒服
fedy
Stayed 1 night in Mar 2019
10/10 Excellent
Wei
11 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities
交通算是方便: 從別府駅走路約10分鐘的距離,但是有小上坡；也可以搭巴士,一個站就到。快到飯店門口時,服務生就跑出來幫忙拿行李, 這點讓我印象非常深刻。
早餐樣式很多 , 晚餐[浜 菊]的料理相當美味!
和洋房很大間很舒適,露天溫泉很舒服
整理來說非常完美! 有機會一定還會再次造訪
Wei
Stayed 1 night in Mar 2019
8/10 Good
RAYUN
4 Mar 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
벳푸역 근처 일본풍 숙박을 즐길 수 있습니다.
일출을 보며 맛있는 조식을 먹는 건 또 하나의 추억입니다.
RAYUN
Stayed 1 night in Mar 2019
10/10 Excellent
Verified traveller
10 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities
벳푸에 재방문 한다면 다시 투숙하고자 합니다. 위치, 객실 상태, 직원 서비스, 조식, 온천 모두 훌륭합니다.
Verified traveller
Stayed 2 nights in Feb 2019
8/10 Good
risa
7 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좀 낡았지만 온천물이 좋고 음료 자판기가 종류별로 있어서 편리하다 고층 식당 음식이 예쁘고 맛도 있다
전체적으로 아기자기한 맛이 있다
흡연층에서는 담배냄새가 많이 났다
risa
Stayed 1 night in Feb 2019
10/10 Excellent
Verified traveller
6 Feb 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great amenities and food! Having bath in outdoor hot springs with cold air with watching stars in night sky couldn’t be better, it was amazing! Also all the staff were so kind and nice.
Verified traveller
Stayed 3 nights in Feb 2019
10/10 Excellent
Carl
6 Feb 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful stay in beppu
restful stay. tasty meals. great service. attentive staff. relaxing onsen. great location near train station. bed a little hard in our opinion.
Carl
Stayed 2 nights in Jan 2019
10/10 Excellent
Verified traveller
3 Feb 2019
Liked: Cleanliness, staff & service
Very authentic Japanese onsen hotel. Great service.
Verified traveller
Stayed 1 night in Feb 2019
10/10 Excellent
SUNHO
31 Jan 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족한 여행이었습니다.
SUNHO
Stayed 1 night in Jan 2019