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"Very clean room, beds were hard but overall hotel was great."

"Excellent hotel, staff, room all great. Super convenient as it's connect to Takasaki Station. Probably around 100 restaurants within 5-6 minutes. Totally enjoyed my stay"

"Great hotel and staff. Location was fine. Only reason for the low review is the instructions/policies stated for the guest bath include provisions for small tattoos so long as they are covered by the property-provided cover-up sticker. When we arrived, the policy was 'guests with tattoo's are not permitted'. Not too big of an issue, but my wife, with two small tattoos was excited to try the bath as it was her first time in Japan and was unable to enter. Please ensure posted policies like this are consistent for future guests."

"Room needs better ventilation and air conditioning. "

"Great breakfast, relaxing onsen, clean room, and courteous staff! "

"It is ok"

"Front desk staff were polite but slightl indifferent, with the exception of one very kind staff member- Tang. She was vmvery attentive and kind. The 7th floor spa and the restaurant's staff were the reason why I gave this place 5 stars instead of 4. The entire restaurant staff made my stay delightful and warm. The food was simply but delightful. And there was one memorable elderly Japanese woman who made me feel just at home with her smiles and energetic conversation- despite not understanding one word! The views of the mountains and the stream were great to wake up to each morning and the hot springs on the top floor were something I looked forward to each night of my stay. I dont know if the water was truly a hot springs natural water, but nevertheless it was clean, and the different temperatures of each bath pool were very relaxing. Thank you Kamenoi for a terrific stay! All of the guests were Japanese, making it understanding that no one really spoke English! But again, a terrific stay."

"Beautiful Ryokan with caring staff and a delicious breakfast! "

"The staff were very welcoming and bright. The room was very clean and fresh as usual. You have to accept that it's an old Japanese business hotel so the unit bath is on the small side. But the location is perfect for me."