"From the moment you drive up the long driveway to Enigma, your first thoughts are that it’s a stunning hotel, an architect’s delight, with amazing views over the countryside. However there were some flaws of the hotel we noticed soon after entering the lobby.
The hotel has so much potential to be more and do better than it was. Let me explain:
No one was on the front desk at check in time and we were waiting for 10 minutes or so for someone to come greet us. The gentleman who did greet us was...