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"Orderly, helpful front desk personnel. All well except there was food debris in the sink and hair not removed in the bathtub causing slow flow. Had to remove it ourselves so that can take the shower with ease. Humidifier also needs some cleaning. "

"The Breakfast was really nice, but I couldn't relax and really enjoy because that particular day it was crowded and as if everybody in the hotel went to eat at the same time."

"Clean reasonable "

"The staff were very accommodating to my requests to ship luggage and were very helpful in determining the best method. I was treated to excellent service and will come back again. Older building so it goes with the territory that it could use some upkeep in the spa area. "

"Breakfast"

"The stay was amazing, great location and amazing onsens and saunas. The private onsens were also amazing, as well ans the morning buffet. Only a short walk/drive of about 10-15 min to Izumo Taisha as well! The surrounding area is very beautiful too, highly recommend this place!"

"Friendly staff, clean quiet room. Several eating places nearby. Great place to stay."

"Great location right in front of the station, very clean and seems new, very pleasant staff. I would stay here again if I came back to Izumo."

"Really beautiful hotel. I liked the private Onsen options, so convenient. Very close to the main shrine for a visit and lots of shops. Japanese breakfast was delicious. "