West Ocean City Hotels, Ocean City

"I completed my reservation, and I was charged the full rate for a sea-view balcony suite. However, upon my arrival, I was informed that all suites were fully booked for the first night and that they could not provide me with one; furthermore, the room they assigned me did not even have a sea view. They promised to switch my room on the second day. On the second day, they did indeed move me, but they assigned me a small, inferior room that was not a suite. We accepted this arrangement and spent the second night there as well. On the third night, while lying in bed, my entire body began to itch. I discovered that there were bugs in the bed—which I documented with photos—went downstairs to show the evidence to the hotel management, and immediately checked out of the hotel. I was explicitly told that my entire payment would be refunded; yet, despite the hotel's unsanitary conditions and the assurance that my money would be returned in full, I received a refund for only a single night."

"Great"

"It was great "

"Loved jacuzzi tub"

"N/A"

"The room was not clean and the sheets were not changed. When it was brought to their attention, it was taken care of immediately."

"We return here often! The location is in a quieter part of town, only one block from the beach, with fast and easy check-in and out. The restaurant and bar are a wonderful convenience, especially when we check in late on Friday night and want to unwind with a drink and a delicious snack. And the view is great! The room is always clean, spacious and pleasant. The breakfast is a tasty extra, and the indoor pool is really nice for year round swimming."

"Our hotel room was clean and the ocean views were spectacular."

"everything was convenient . Very close to the convention center! Breakfast is tasty. Staff was very friendly & accommodating! "