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"Staff was attentive and helpful. Available for assistance with late check-in. Free shuttle service and breakfast were key features in my selection for booking this hotel. Very pleased and would recommend."

"The property was clean with a resort vibe. Just what we needed the night before we flew out. Very convienently located cloae to the airport! We love staying some where breakfast is included and was really good!"

"There were some issues with the airport shuttle where we were pushed into ordering a private shuttle when our flight was delayed. There were some stains on the hotel sheets and the service at the restaurants was quite slow. The property itself is beautiful and in a pretty good location. "

"A older bit very comfortable property. Pool area was nice. Restaurants were solid. Nice stay by the airport. "

"Beautiful hotel in a not very nice area of San Jose, close to museums but didn’t feel comfortable to walk around at night time."

"Great place to stay with wonderful staff. The pools were great, breakfast was delicious, and with it so close to the airport it was perfect for our family."

"Airport shuttle was great. Standard buffet breakfast. Very clean room "

"We really enjoyed our 1 night stay here, the staff were without exception friendly and helpful. We ate in the restaurant, food was lovely, however I thought a little pricey. Breakfast was excellent and included. Trip to airport is approx $40 dollars but feel it was worth staying a bit further away from airport to be in such lovely surroundings. Highly recommended."

"I asked three times over three days for them to come and fix the air conditioner which did not work. Each day they said they would come and it never got better. It was so hot in my room while I was trying to sleep. This is the first time I am writing something like this about a hotel. I will not stay at the Intercontinental or any International ever again because of this. It was very frustrating!!!"