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"The check-in was extremely easy and the staff very friendly. "

"I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...

"Nice location, easy to reach by S-bahn and tram. Very friendly staff, basic room, good value for money"

"We had known that there were extra charges added to the bill before staying here but we had not expected just how much. We were charged an extra 250.12 euro at the end of our trip for 4 adults and 2 children. They have tried to charge us this amount twice. We are alerting the visa fraud team about this now. These charges are shocking considering we used our own internet and did not pay for wifi which I understand is very expensive. We were charged over 80 euro to rent bedlinen and towels!!...

"I love service very good staff "

"I like the hotel and location. We had beautifull room with great view. Stuff was nice and friendly. Room was cleaned daily. But Im giving 4 stars because when we asked for another duvet they didnt have one and also ventilation was full of dust and under the bed was so much dust that you could chocke."

"We had a great stay. Location is fantastic. The view from our room was the best❤️"

"Nobody is at the desk after 3pm even though they tell you to check in after 3pm, makes no sense. You have to use a separate entrance after 3pm, which nobody explained to me so i was locked out of the hotel and had to call customer service. They didn’t know how to help me so they had to call the person that lives on the property to come let me in. He barely spoke any English so he was confused on how to help me, but eventually he showed me how to use my key on the back door to get in (there is no...

"Clean room, friendly staff"

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"Great rooms, very nice staff, nice view"

"Lovely stay and friendly staff"

"Everything was great"

"Near train station, flat was clean warm and kitchen had everything you needed. Laundry facilities were great. Supermarket next door. Cafes near by. "

"Ich hatte ein Raucherzimmer...zumindest das einzige Zimmer ohne Nichtrauchersymbol an der Tür und so roch es auch... Die Matratze war eine einzige Katastrophe - es lage eine dünne Matratze auf dem Doppelbett und man kam sich vor, wie im Treibsand. Habe die dünne Matratze dann mitten in der Nacht runtergezerrt und da war dann ein riesen Fleck auf der Boxspringmatratze...super. Die Nacht hab ich jedenfalls so gut wie gar nicht geschlafen. Nie wieder!"

"Great location, nice room, helpful staff and cleaners! Thanks for a nice stay! "

"Comfortable room, very clean. Breakfast was amazing with a huge selection to food to chose from. Highly recommended "

"Very close to a metro station (2 min) and 30 min ride to town’s main attractions. Very kind staff. Place is old but okay. Only complaint is they didn’t clean the room as it was indicated. "

"Lovely quiet area with public transport very close by, self check in a bit confusing especially if you arrive later at night when you have traveled all day long but if you take your time it's ok. The rooms are nice and clean but looking a bit tired now and would be nice to have a kettle in the room so you can make a hot drink, there is a large flask in the foyer/lobby but it gets cooler later on, also there's some teas and fruit there when the dinning room is closed. Breakfast is provided at a...

"Mir hat es gut gefallen,das Zimmer war sauber und warm,Frühstück reichhaltig.Ich hätte mir Service an der Rezeption gewünscht,wenn ich Fragen habe,zumal die Mädels vom Service kein Deutsch sprechen."