Courtyard

Reviews of Grana B&B

3 out of 5
Grana B&B
118 Labastida, Centro, Oaxaca, OAX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 74 out of 86 reviews" "
Rating 8 - Good. 7 out of 86 reviews" "
Rating 6 - Okay. 3 out of 86 reviews" "
Rating 4 - Poor. 1 out of 86 reviews" "
Rating 2 - Terrible. 1 out of 86 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and rooms. The staff was very friendly.
Stayed 2 nights in May 2024
Response from . on 13 May 2024
Hello Amanda,Thank you very much for your kind words, we are so happy to know that you enjoyed your stay and that you felt welcomed, our doors are open for whenever you wish to come back.Until the next time!Warmly,Grana Team

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property. Our second stay and this time was just as amazing as we remembered. Our room had new windows and it was very quiet even though the area has a lot of nightlife. Very restful, comfy beds, amazing breakfast, and all around beautiful and chill property. Staff is super helpful and kind!
Stayed 2 nights in Apr 2024
Response from GM Mauricio Carbonell on 2 May 2024
Hola Jessica,We are so happy we were able to have you back. So glad to hear all you experience was positive and you had the chance to see our effort in the improvement of the place and service. Best wishes and hope to host you again sometime. Cheers!

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Grana Team on 1 Mar 2024
Hello Amber,Thank you very much for your nice comment, we hope that you had a great stay with us and that you come back real soon.Warmly,Grana Team

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from GM - MAURICIO CARBONELL on 5 Feb 2024
Hi Sharon,Thank you very much for leaving this review. We are so glad to know you were happy with your stay at our place. Hope to be able to host you in another occasion. Cheers

10/10 Excellent

Fabiola

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing! All the staff was so friendly and courteous. The breakfast was also so delicious. The rooms were very nicely decorated with local art and crafts. The plants outside were very pretty. My children enjoyed the giant piñata hanging overhead the patio. Will definitely recommend.
Stayed 5 nights in Dec 2023
Response from Grana Team on 27 Dec 2023
Hello Fabiola,We are so happy to know that you enjoyed the decoration as well as our breakfast.We will share your nice comments with our staff, they will be so glad to know that you felt welcome during your stay, we truly do our best to make everyone feel at home.Until the next time!

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved staying here. Gorgeous and homey b&b with the most friendly staff. My boyfriend and I were visiting Oaxaca for the first time and they helped organize drivers for day trips and to the airport. Breakfasts are made to order and delicious. The way they clean your room every day is beyond lovely
Stayed 3 nights in Sep 2023
Response from . on 10 Sept 2023
Hello Whitney,Thank you very much for all of your nice comments, we are so glad to know that you enjoyed your stay with us.It was our pleasure to be your hosts during your fist trip in Oaxaca, our doors are open for whenever you wish to come back.Until the next time!Grana Team

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023
Response from GM - MAURICIO CARBONELL on 5 Aug 2023
Hola Blanca,Muchas gracias por compartir, un gusto recibirte.Saludos

10/10 Excellent

TAMARA, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful sanctuary. A kitchen for guests to help themselves to various beverages. Fantastic breakfast options included. Cool slippers. Straw bag and hat for use during stay. Yoga. And and and… loved all the details and the comforts.
Stayed 3 nights in Jul 2023
Response from GM - MAURICIO CARBONELL on 2 Aug 2023
Hi Tamara,Thank you for sharing!We are so glad our place was what you were waiting for and all our amenties and services were useful to you. Best wishes and hope to have you again some time

10/10 Excellent

blanca

Stayed 2 nights in Jul 2023
Response from GM - Mauricio Carbonell on 21 Aug 2023
Hola blanca, Muchas gracias por su calificacion y por haberse hospedado con nosotros, esperamos poderles recibir en otra ocasion. Saludos

10/10 Excellent

Gina

Travelled with family, Travelled with group
Liked: Amenities
The 14 room Grana was a dream come true! It was beautiful, comfortable and all the staff were extremely friendly and accommodating. From reception, security, waitstaff, kitchen staff to cleaning staff. They were all 5 stars! The breakfast was always fresh and delicious, the beautiful dinning area was the perfect setting to show off the barro rojo, barro verde and all the other beautiful art work Oaxaca has to offer. It has a very cool vibe. Some people my differ but we had the best room, #8. Room opens up to the park across the street. It can be a bit noisy, but who needs rest in a beautiful town like Oaxaca. We will definitely return!!
Stayed 5 nights in Jul 2023
Response from GM - MAURICIO CARBONELL on 2 Aug 2023
Oh Gina, thank you very much for your words and sharing your experience with us, we are truly grateful!!Happy to hear you had a wonderful stay and that your king room upper floor was what you needed. Hope to have you back soon! Cheers, until next time :)

10/10 Excellent

Clara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Grana was an absolute dream. The hotel is impeccable - comfortable, beautiful, quiet, spotless, and the staff couldn’t have been more caring and helpful.The daily breakfasts were lovely as well.
Stayed 6 nights in Jun 2023
Response from GM - Mauricio Carbonell on 1 July 2023
Hola Clara,Thank you very much for sharing!Our team couldnt be happier to hear your stay with us was a dream. We will keep trying our best to make every guest feel the same way as you when they leave. :)Best wishes

10/10 Excellent

Paty

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the design and decor if Grana BnB. The breakfast was amazing, loved how each day the main course was different traditional Oaxacan meals, and yet also offered fresh fruit like mango,.melon, Papaya y Piña. I'm still thinking of their hot chocolate, delicious! The staff is incredible, very friendly, welcoming and extremely helpful. My family felt right at home. Definitely recommending this place to my family and friends. Hope to come back another trip.
Stayed 4 nights in Jun 2023
Response from GM - Mauricio Carbonell on 30 June 2023
Dear Paty,Thank you very much for sharing your experience, we are so happy to hear you had a wonderful stay with us. We will love to host you again anytime and thank you for noticing our teams effort daily, we try our best to make our guests feel at home.

10/10 Excellent

Daile

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023
Response from GM - MAURICIO CARBONELL on 26 Apr 2023
Hola Daile,Muchas gracias por su calificación, nos da mucho saber que su experiencia fue muy buena con nosotros y esperamos poderles recibir en otra ocasión. Saludos

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful gem in Oaxaca
This place is fantastic! I cannot fault it -- beautiful design and building, perfect location to walk everywhere, friendly staff, tasty breakfast and yoga on the roof. I would stay here again in a heartbeat.
Stayed 3 nights in Nov 2022
Response from GM on 3 Apr 2023
Hola James,Thank you very much for sharing with us your experience, we are so happy to hear you enjoyed your stay and that you would come back without hesitation. Let us know and we will be happy to offer you a special rate for your next visit. Best wishes! Grana team :)

10/10 Excellent

Sabiha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. And the staff were so helpful! Delicious breakfasts and perfect location.
Stayed 2 nights in Mar 2023
Response from Mau Carbonell GM on 15 Mar 2023
Hola Sabiha,Thank you very much for sharing with us your experience. We are so happy to hear you had a great stay and we hope you can come back anytime.Best wishes

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't imagine staying anywhere else in Oaxaca.
This property is amazing. The space is stylish and warm. Breakfasts in the kitchen were top notch. The staff were super friendly and helpful. Our trip to Oaxaca was a dream and Grana was at the center of all of it. Hope to return soon.
Stayed 4 nights in Jan 2023
Response from GM - MAURICIO CARBONELL on 9 Feb 2023
Dear Joshua,Thank you very much for sharing your experience, we are so glad you had a wonderful time with us and that you enjoyed each one of our main services and amenities. Hope we can have you back soon!! Until next time, best wishes!

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very zen and cool. Wonderful room and the staff were super. Loved the kitchen and food. They take your breakfast order the night before. Would definitely stay there again!
Stayed 5 nights in Dec 2022
Response from GM on 12 Jan 2023
Thank you very much for sharing. We are glad you had a great time with us, we appreciate you enjoyed our food and service. We will be happy to have you back anytime!

10/10 Excellent

valerie

Stayed 2 nights in Jul 2022
Response from Cris on 4 Aug 2022
Dear Valerie! Thank you so much for your kind rating! We are happy to hear that you had a 10 stay at GRANA, this is what it is all about! All the best,

10/10 Excellent

Lizelly

Liked: Cleanliness, property conditions & facilities, room comfort
A home away from home
Grana B&B is simply wonderful in all aspects. The friendliness of the staff—who are available 24 hrs, for those late-nights on the town, they're waiting for you to open the door—the included breakfast, the in-room amenities, and, my favorite, the hotel soundtrack playing in the courtyard (it's in the details). A must for any type of getaway. Perfectly located right in the center of the historic district, in walking proximity to it all!! Will most definitely be back for a longer stay.
Stayed 2 nights in Jul 2022
Response from Cris on 31 July 2022
Dear Lizelly, Thank you so much for your kind feedback! We truly get very excited when guest notice all this details that we are passionate about. So thank YOU for choosing us! We hope you come back soon!

10/10 Excellent

Lea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a breathtakingly beautiful space, with warm and wonderful staff and the most delicious breakfast. The location was perfect, a block away from the andedor but away from loud traffic which made it very peaceful in the courtyard. Highly recommend and we can’t wait to go back!
Stayed 2 nights in Jul 2022
Response from Cris on 21 July 2022
Hello Lea! Thanks so much for your feedback!! It warms our heart to read it and we hope you come back a lot of times. Oaxaca never gets old :) All the best,

10/10 Excellent

Erika, Irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Grana B&B was simply incredible! Upon check-in we were greeted by very friendly staff members and our breakfast order for breakfast the next day was taken. We thoroughly enjoyed the architecture and beauty of this boutique hotel with its expansive rooms, decor, interesting bathtub, rooftop terrace and reading room! Thank you so much for offering 24/7 coffee and tea, it was such a nice touch. Additionally, our daily breakfast was amazing! We tried something different everyday and loved each entree along with the breakfast buffet with fruit, pan dulce, yogurt, coffee, milk, and fresh squeezed orange juice options! Lastly, the third party airport pick up service Grana B&B set up for us never showed at the airport, and they kindly made it up to us by reserving a complimentary driver to our next destination. I cannot wait to return to Grana B&B and Oaxaca City soon! Thank you so much for your amazing hospitality, I'll make sure everyone I know stays here!
Stayed 2 nights in Jun 2022
Response from Cris on 21 July 2022
Hello Erika, thank you so much for taking the time to share this review with us. It makes us so happy to read that you had a nice time at GRANA. We are glad you enjoyed all day coffee and tea haha, we are big fans as well. But mostly we are happy you got to enjoy Oaxaca and that we had a little bit to do with that! :) Come back soon!!!

10/10 Excellent

DIANA CATALINA

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
This is a wonderful boutique hotel. The rooms are confortable and full of style … breakfast was amazing
Stayed 2 nights in Jun 2022
Response from Cris on 25 June 2022
Thank you Diana!! It was a pleasure having you at GRANA and we are happy to hear that you enjoyed the rooms and the breakfast! Come back soon! Oaxaca has a lot to offer

10/10 Excellent

Jessica

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional location, great design in the rooms and building, great service. Also loved the breakfast! We would definitely return.
Stayed 4 nights in Apr 2022
Response from Cris on 2 May 2022
Hi Jessica, Lovely to read your review! Happy to see that you had a good time at GRANA! Come back soon! Oaxaca has a lot to offer :)

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Cris on 29 Apr 2022
Gracias Nestor!! Estamos muy contentos de que haya estado de "10" tu estancia con nosotros! Vuelvan pronto!

10/10 Excellent

Barbara, Decatur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service were excellent! What a delight to stay there,
Stayed 5 nights in Apr 2022
Response from Cris on 29 Apr 2022
Dear Barbara! Thank you for taking the time to give us feedback! What a delight to have guests with such nice vibes as you! Come back soon! All the best

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The entire staff was always friendly and helpful and the building was beautiful. Updates (such as the bathroom)were done in a way that was in keeping with the integrity of this very old property. Breakfast was very good. The only downside was that it was noisy at night particularly on the weekend. I would stay there again.
Stayed 3 nights in Feb 2022
Response from Cris on 1 Mar 2022
Hi Timothy! Thank you for your kind feedback are happy to hear that you had a nice stay and that breakfast was yummy! We apologize if there was outside noise while you were here. We are working on solutions on that. Come back soon!

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022
Response from Cris on 1 Mar 2022
Gracias!! Esta es tu casa!

10/10 Excellent

Rozina

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful! The breakfast was made to order and plentiful! The staff was very nice and accommodating! We will definitely come back!
Stayed 1 night in Dec 2021
Response from Cris on 16 Jan 2022
Rozina! Thanks so much for your feedback! We are truly happy to have met your expectations and we will be waiting for your return. All the best!

4/10 Poor

Omar

Stayed 3 nights in Nov 2021
Response from Cris on 8 Mar 2022
Hello Omar thank you staying in Grana. We are disappointed to see that it did not meet your expectations, if you can give us further feedback we would appreciate it. All the best

8/10 Good

richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Accommodating staff
Great location and hospitality
Stayed 7 nights in Nov 2021
Response from Cris on 28 Nov 2021
Dear Richard, Thank you so much for sharing your feedback with us! We are super happy to hear that you had a nice hospitable stay and that the location worked great for you! Consider us your house in Oaxaca! Come back soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely B&B
Grana was absolutely beautiful! The hotel staff was extremely friendly and the room was very comfortable. Highly recommend.
Stayed 1 night in Oct 2021
Response from Cris on 9 Nov 2021
Dear Cynthia! Thanks so much for your feedback! We are so happy to hear that you had a nice stay with us. Come back soon! Oaxaca has too many thing to offer and we will be waiting for you! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021
Response from Cris on 3 Nov 2021
Thankyou!!!

2/10 Terrible

Adriana

Travelled with partner, Travelled with group
Liked: Staff & service
The morning breakfast staff and the front desk were very welcoming and accommodating. My only issue is the safety and security of my belongings at this bnb. After a day of exploring the town i come to my room to find that i am $160 USD short. I had my money very well secured in my purse and i noticed the bag that i had my money in was placed in a new location. I went to the front desk to explain the situation but obviously there was not much they could do. Overall, lesson was learned and i will never stay here again as i did not feel my belongings were safe and secure and came out of there $160 short. So anyone staying here, put your valuables in the safe, and make sure to check your belongings.
Stayed 4 nights in Oct 2021
Response from Cris on 19 Oct 2021
Dear Adriana, It was very unfortunate that this situation arose. As we mentioned in person, our staff has been with us for a couple of years now and no problem like this one has drones before, they are trustworthy. We have a safe in each room to avoid this type of situations, we encourage guests to use it. We work everyday to make GRANA a safe and welcoming space.

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend!
My husband and I loved our stay at Grana! The space is beautiful and our room was lovely. The bed was super comfortable and everything in the room was beautiful. The breakfast in the morning is delicious and the hotel is really well located for exploring the city.
Stayed 6 nights in May 2021
Response from Cris on 9 Oct 2021
Hello Marisa, Good day! We are so happy to hear that you and your husband enjoyed your stay at GRANA and that breakfast was yummy, it is our favorite meal of the day and Oaxaca has way too many flavors to offer! Come back soon!

10/10 Excellent

Geraldine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property. The staff was amazing! The breakfast was delicious and filling. For the price it would be nice to have on site parking.
Stayed 3 nights in Sep 2021
Response from Cris on 20 Sept 2021
Dear Geraldine, thank you so much for your feedback! We are happy to know that you loved your stay!! This is what it is all about! Regarding the parking yes we would love to have one, but do to the properties of the house this could not be, however there is plenty of parkings in the streets near us, I hope this infomration was provided to you on time. All the best to yoU!

10/10 Excellent

Edgar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the rooftop was open. But overall a great spot and beautiful architecture.
Stayed 2 nights in Sep 2021
Response from Cris on 20 Sept 2021
Dear Edgar! Thanks for your 5 star rating! Yes, we wish the rooftop is open, but it will be very very soon! We hope you come back soon to enjoy it! All the best,

10/10 Excellent

Mexicana, Ciudad de Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2021
Response from Cris on 10 Sept 2021
Thankyou!! We are super happy GRANA met your expectations! All the best,

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2021
Response from Cris on 8 Mar 2022
Thank-you for taking the time to rate us Rachel! Come back soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2021
Response from Cris on 30 July 2021
Thankyou for rating us! We are happy GRANA met your expectations! :)

8/10 Good

Verified traveller

Stayed 1 night in Jun 2021
Response from Cris on 21 June 2021
Dear guest, thank you for rating us! We hope you had a great time in Oaxaca at GRANA :) Come back soon!

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the location was ideal . The staff was very friendly and helpful. We enjoyed our stay.
Stayed 4 nights in May 2021
Response from Cris on 2 June 2021
Dear Guest! Thanks so much for rating with a 5/5 and for sharing your experience with us! We are so happy that you enjoyed your stay! Come back soon, Oaxaca and Grana will be waiting! All the best!

10/10 Excellent

Erica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay! Would come again!
Stayed 5 nights in May 2021
Response from Cris on 27 May 2021
Hi Erica! So nice to hear that you would come back again! This is your house! All the best!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in the heart of downtown Oaxaca
Cute hotel right in the heart of downtown Oaxaca. Our room was small, but the bed was comfortable and the bathroom is nice. There is a beautiful courtyard where you have a good, complementary breakfast. The hotel is safe with 24/7 security. There is so much going on day and night walking distance. This a good value stay.
Stayed 3 nights in Dec 2020
Response from Cris on 8 Mar 2021
Dear guest! thanks so much for taking the time to share your experience with us! We are so happy to know that you had a good time, and that you had a good night sleep and yummy breakfast, this is what its all about! Come back soon!

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2021
Response from Cris on 25 Feb 2021
Thankyou for you comments! We are happy that you had a 5 out of 5 stay! All the best!!

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grana is an amazing quaint little hotel in the most central part of town. Staff is very sweet and helpful, price is fair, and the hotel is beautiful. Thanks for the great stay guys!
Stayed 5 nights in Feb 2021

8/10 Good

Clarissa

Stayed 3 nights in Nov 2019
Response from Cris on 25 Feb 2021
Dear Clarissa, thank you so much for taking the time to rate us! We are happy to know that you had a nice time at GRANA! All the best!

8/10 Good

Clarissa

Stayed 3 nights in Nov 2019
Response from Cris on 25 Feb 2021
Dear Clarissa, thank you so much for taking the time to rate us! We are happy to know that you had a nice time at GRANA! All the best!

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Cris on 8 Mar 2022
Thankyou for rating us and for choosing GRANA! We hope you come back soon!

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Response from Cris on 7 Jan 2021
Thank you!! Its a pleasure to know that you had a nice stay here with us! Come back soon!

10/10 Excellent

Minerva

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay
Amazing!! Clean and safe.
Stayed 1 night in Dec 2020
Response from Cris on 10 Dec 2020
Dear Minerva! Thanks for the kind review and the beautiful picture! This is your house, Come back soon!