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Reviews of Laurel Inn

2 out of 5
Laurel Inn
4550 MacArthur Blvd, Oakland, CA

Reviews

6.6
Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 7 out of 27 reviews" "
Rating 6 - Okay. 5 out of 27 reviews" "
Rating 4 - Poor. 1 out of 27 reviews" "
Rating 2 - Terrible. 7 out of 27 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Stayed 1 night in Aug 2023

2/10 Terrible

Marie

Stayed 3 nights in May 2023

6/10 Okay

Willie

Stayed 1 night in Apr 2023

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This spot is close to the freeway to Downtown Oakland.
Stayed 1 night in Nov 2021
Response from Rosi on 3 Jan 2022
Thanks

6/10 Okay

Berrett Noralle, Oakland

Stayed 1 night in Sep 2021

2/10 Terrible

rebecca

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2021

8/10 Good

katrina

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Just needed to sleep
No cable it cost to much
Stayed 1 night in Mar 2021
Response from Manager on 21 Mar 2021
Hello Katrina, Thank for staying with us, Sorry for your inconvenience, we're take care of this.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best so far
It was relaxing
Stayed 1 night in Mar 2021
Response from Manager on 21 Mar 2021
Hello Eric, Thanks for staying with us, you're always welcome for your next visit. Thank you

6/10 Okay

Monique

Stayed 1 night in Nov 2020

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hood classic
It was cool
Stayed 1 night in Oct 2020

2/10 Terrible

Jackie, Oakland

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The whole room was infested with roaches, even in the bed where I was sleeping I woke up to roaches all over me, and had to GO! everything was filthy, and the bathroom was disgusting. Showers in jail looked better than this. The power and the water both were shut off At multiple random times. The front office had to supply me with a bottle of Raid, and sorry to say but I will never stay here again in life. This experience was traumatic, I have never been face to face with so many roaches
Stayed 4 nights in Jun 2020

8/10 Good

Yesplugman, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price clean no bedbugs 👍 Room needed air conditioning 🙃 Other than that everything is great ⭐️⭐️⭐️
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great it was it nothing wrong with the motel at all everything was great
Stayed 1 night in May 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Apr 2020

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget
Not to bad. Bery
Stayed 1 night in May 2020

2/10 Terrible

Iservan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2020

6/10 Okay

Richard

Business traveller
Liked: Cleanliness
Still needs an overhaul
Average room with some tlc needed
Stayed 1 night in Apr 2020

4/10 Poor

Jessie

Business traveller
Disliked: Cleanliness, property conditions & facilities
More sad than expected
Was very sad about the current condition of the former Mills. My first room had no working outlets, heater, nor frigerator and one light semi working. The second room was an improvement but no heater. I love quirky places, and this one was good. A barber chair and magazine rack. The lights worked and frig. Both rooms had comfortable beds and were not noisy.
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020

8/10 Good

Lamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

10/10 Excellent

Liandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up for Mills Motel....
I really enjoyed my stay at Mills Motel. Very clean and surprisingly QUIET. I would definitely recommend staying there if you like cheap prices and comfortable rooms.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2020

6/10 Okay

Drawnek

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Bad Location
It was not a place for kids to be.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting
Hotel had no record of our reservation and demanded cash. The room was filthy. There was one double bed instead of the two queen beds reserved. We left at 7am and found other accommodations. Hotels.com did charge us for the entire three nights but is supposedly refunding. Hotels.com really should remove this hotel from their inventory!
Stayed 3 nights in Jul 2018

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar para pasar la noche
Stayed 1 night in May 2022

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No me dieron la habitación pero el aspecto no era
La persona comentó que por internet no recibía la reservación, que únicamente efectivo, lo cual recurrimos a darle una vuelta al cuarto y nada recomendable
Stayed 2 nights in Jul 2018