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"Staff is good they don’t have air conditioners. "

"The building looks lovely and the grounds are beautiful BUT the room wasn’t great , the bathroom had an old shower curtain and the shower was above the bath. The bed was uncomfortable and the room was small and dark. it was my birthday and there was no mention of this even though my husband had given advanced information. The buffet and dining room looked spectacular but the food quality wasn’t what we were expecting given the visual wow factor. My least favourite hotel whilst staying in Sri Lanka. "

"One of the best hotels I've stayed in. Very good location in Nuwara Eliya. From check-in to check-out our stay was seamless.We are three friends who stayed for one night. In the morning we came down for a walk to find some food, but the staff greeted us saying they'd been waiting for us for breakfast, as it was included! And I'd forgotten something at breakfast, but when we came back from a morning walk they had it at the front desk and handed it to me. Everyone was so kind, would definitely stay here again and recommend to others. "

"Staff was courteous. Breakfast was good. There was no hot water available until I asked them about it. Overall stay was good but I felt pretty cold in the night"

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"The room and environment is spotless, clean and home feel. Met both Che and Riz with the staff are all so welcoming and friendly"

"Clean rooms, super friendly and helpful staff"

"La chambre est très lumineuse avec de grande fenêtre et propre. Le personnel est vraiment à l'écoute de ses clients. Nous ne voulions pas sortir pour le repas du soir alors ils se sont occupés de nous faire livrer une pizza. Nous avons manger dans la belle salle à diner. Il y a aussi un très grand salon ou il fait bon lire !"

"Friendly staff, nice location to see a sunset when the rain departed, and a distance from the town centre. Easy check in, good food, amazing shower pressure, WiFi that worked."