Restaurant

Reviews of Barossa Gateway Motel

3 out of 5
Barossa Gateway Motel
5-9 Kalimna Road, Nuriootpa, SA

Reviews

7.6

Good

Rating 10 - Excellent. 58 out of 243 reviews" "
Rating 8 - Good. 113 out of 243 reviews" "
Rating 6 - Okay. 49 out of 243 reviews" "
Rating 4 - Poor. 11 out of 243 reviews" "
Rating 2 - Terrible. 12 out of 243 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dated
Stayed 2 nights in Apr 2024

6/10 Okay

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Price was very good. Bed not good.and water noise was loud . Ok for cheap one night stop.
Stayed 2 nights in Apr 2024

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
clean and basic accommodation as advertised.Great for a layover. basic amenities but good value for price. clean although dated. when you drive in you are greeted by an adorable romantic vine around the motorin upper banister, the autumn colours it was displaying were lovely. with some updating this property would be a real gem.
Stayed 1 night in Apr 2024

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed before and thought the price was good
Stayed 1 night in Apr 2024

6/10 Okay

Glenys

Travelled with partner
Liked: Cleanliness, staff & service
The room we were allocated was on the small side with not much natural light. Location was quiet. Kitchen facilities were good.
Stayed 3 nights in Mar 2024

8/10 Good

Glenys

Stayed 1 night in Mar 2024

6/10 Okay

Caitlyn

Business traveller
Liked: Cleanliness
Nice lay out
Stayed 1 night in Feb 2024

6/10 Okay

John

Stayed 1 night in Feb 2024

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet room close to everything we needed to bisit
Stayed 2 nights in Jan 2024

6/10 Okay

Joy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

K J

Liked: Cleanliness, staff & service, room comfort
The motel was quite dated, especially the bathroom. Owner was friendly and very helpful but long walk into the village for a meal. Also the photos are misleading as a lot of the photos are places of interest nearby and not the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice genuine people that own it :-)
Stayed 2 nights in Nov 2023

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
If you book ask to get one of the renovated rooms. Also if you want the internet avoid the rooms on the ground floor at the rear of the property for the internet does not work there due to screening by concrete and brick walls and an extensive metal trellis. We moved to a front room and it was fresher, better lit, plumbing quieter and generally all round better. The rooms are - well quite compact and the bathroom even more so. An older motel.
Stayed 2 nights in Oct 2023

8/10 Good

Garry

Stayed 1 night in Oct 2023

8/10 Good

June

Liked: Cleanliness, staff & service, room comfort
Great stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Joel

Liked: Staff & service, property conditions & facilities
Very good, enjoyed my stay
Stayed 1 night in Aug 2023
Response from Gf on 31 Aug 2023
Hello Joel, very nice of you to take the time and give us a good review. Head of House - Rowena, at the Barossa Gateway Motel gives a lot of attention to transforming her Sow's ear into a silk purse and maintains the room as clean and comfortable as possible. Hope to see you again sometime. Kind regards Gf

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building and surrounding areas need some attention but the room was nice.
Stayed 1 night in Aug 2023
Response from Gf on 31 Aug 2023
Thank you for your comments. There is a plan in place beginning in about 6 months to refresh the exterior of the motel, in the meantime our House Keepers do a great job of ensuring our rooms are clean and comfortable. Regards Gf

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Gf on 7 Aug 2023
We are happy you have had a reasonable stay at the Barossa Gateway Motel. Thankyou for your custom and hope to see you again someday.

8/10 Good

Sheree

Travelled with partner
Liked: Cleanliness, staff & service
Thanks for the extra care with our late arrival - entering a beautifully warmed room was much appreciated! Comfortable bed with everything we needed for our short stay at Nuriootpa - thank you.
Stayed 2 nights in Jul 2023
Response from Gf on 7 Aug 2023
Thank you for your comments, here at the Barossa Gateway Motel we try and take the chill out of a cold winter's night - we are happy it worked for you.

8/10 Good

Heather

Stayed 2 nights in Jun 2023
Response from Regards Gf on 7 Aug 2023
We thank Heather for her comments and hope to see her/them again sometime soon.

10/10 Excellent

Beverly

Stayed 2 nights in Jun 2023
Response from Regards Gf on 7 Aug 2023
The Barossa Gateway Motel tries hard to get it right and it makes everyone's day when we know it has been appreciated. Beverly would be welcome back anytime. Kind regards Gf

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Suited our needs perfectly
Stayed 1 night in May 2023

6/10 Okay

Julie

Stayed 2 nights in May 2023

4/10 Poor

Aaron

Business traveller
Disliked: Cleanliness, amenities
Wifi didn't work in the room. I had to stay in town another night and decided to shift hotels. Sheets were probably clean, but there were a couple of stains.
Stayed 2 nights in Apr 2023

6/10 Okay

Gilda

Stayed 2 nights in Apr 2023

8/10 Good

Gilda

Stayed 2 nights in Apr 2023

6/10 Okay

Linda

Travelled with partner
A
Stayed 2 nights in Mar 2023

8/10 Good

Beryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good
Stayed 2 nights in Mar 2023

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff clean tidy and comfortable
Stayed 2 nights in Mar 2023

2/10 Terrible

Vicki

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This place is a disgrace. The most discusting place we have ever stayed in. The bathroom floor was filthy, clearly unwashed. The place stank of cigarette smoke, buckets with litter of alcohol bottles outside the room doors. Dust and sticky surfaces, mosquitos, inadequate flyscreen. Oh yeah, clean towels were provided! There needs to be a fire and safety inspection on this place urgently! There are permanent residents living here that booze and smoke all day and night. The reviews are a lie, they are clearly being fraudulently posted. DO NOT STAY HERE.... WOTIF need to be held accountable for enabling this place to be advertised. This place is a home for local residents, who are vulnerable and are being exploited by the owners. I intend on making a formal complaint to the local council and fire authorities.
Stayed 3 nights in Mar 2023
Response from Gf on 8 Mar 2023
We are happy Vicki appreciated the clean towels. Vicki was here for 3 days and if any short comings were bought to our attention I am positive our house keepers could have made good.We do accommodate workers who choose to stay here to be nearer their work to reduce green house pollution with unnecessary travel. Some of these people have hot,dry dusty jobs and earn a refreshment by the end of the day and on most occasions are thoughtful and considerate of others. The recycle tubs are mostly well managed and respected. Yes Vicki the property would benefit from a demolition and a rebuild but many of our customers go along with our attempts at regular maintenance to keep the motel clean and comfortable, but maybe not luxurious. We welcome inspections.Come try us again, we tend to grow on people.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly owners. Loved the nice little touches that made it feel like we could have been staying in any high end hotel.
Stayed 1 night in Jan 2023
Response from Gf on 8 Mar 2023
Hello David,Thank you for your stay at the Barossa Gateway Motel. we are so happy you appreciated what was on offer. We hope to see you about here sometime in the future.Best regards Gf

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and queit

10/10 Excellent

Velavan, Melbourne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is closer to all key attractions in Barossa Valley. Nice place for a short stay.
Stayed 2 nights in Dec 2022

6/10 Okay

Kate

Travelled with partner
Liked: Cleanliness
Clean but needing renovations to update old and outdated look.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but very clean and value for money
Stayed 2 nights in Nov 2022

8/10 Good

Coral

Liked: Staff & service, amenities, property conditions & facilities
Very pleasant room. Plenty of space. Everything I needed, including a microwave which not everyone provides.
Stayed 1 night in Nov 2022

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat stay when in the area, as its convenient to my customers and offers The Big Grill (attached to the Ampol) in close proximity, which do a vast array of decent sized truckers meals, 24/7.

8/10 Good

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. I will stay there again.

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
King bed was a surprise and the renovated bathroom. Reasonable space in the room but only a hanging rack but no coathanger to s. No toaster or toiletries other than soap. The hotel bar/bistro were good and popular.
Stayed 2 nights in Oct 2022
Response from Gf on 3 Nov 2022
Hello Margaret. This is a difficult one as we do not have a King bed in the motel or a renovated bathroom. We do have a toaster and Toiletries in 99.5% of our rooms, but no bar/bistro I can recall. Maybe you spent the night in the wrong Motel? Regards Gf

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this motel several times and highly recommend it.
Stayed 5 nights in Oct 2022
Response from Gf on 3 Nov 2022
Thank you for your kind words Sandra and you are always welcome at the Barossa Gateway Motel. Kind regards Gf

10/10 Excellent

gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good price easy to find
Stayed 1 night in Oct 2022
Response from Gf on 3 Nov 2022
Here at the Barossa Gateway Motel we strive to get it right and sometimes we are spot on. Thanks Gavin and I will also compliment you on your navigation system. You are right we are just off the highway to the Riverland and beyond. Cheers Gf

2/10 Terrible

Jarrod

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No staff in reception to check in at 12pm on Saturday. Called contact number 4 times with no answer. Had to go get accomodation elsewhere to prepare for friends wedding. Got a call back at 730pm while at reception to tell me room was ready. No apology or offer of refund despite booking and paying for 2 nights and not even getting the key to the room. Terrible service and person who called clearly had no idea they had provided terrible service.
Stayed 2 nights in Oct 2022
Response from Gf on 3 Nov 2022
Apologies Jarrod, sorry we all got our wires crossed. We arrived back at the Motel at 12.30 for a 2 pm Check-in and was informed by our off-duty house keeper you had arrived and spoke with her, and would represent in 30 minutes or so, so we waited and waited. If you are a person of normally happy disposition and care to chance a two night stay at the Barossa Gateway Motel I am sure we will be able to make some restitution. Kind regards Gf

8/10 Good

Peter

Travelled with partner
Liked: Amenities, property conditions & facilities
Property looked a bit rundown, but the room and cleanliness was good. Location was out of town and a long walk from eating venues.
Stayed 3 nights in Oct 2022
Response from Gf on 3 Nov 2022
Hello Peter Thanks for your comments. We should of had a greater in depth discussion regarding the whereabouts of eating establishments. There are many eating places within 2 to 5 minutes drive and one the Big Grill within 3 minutes walk in a N-westerly direction, and I regularly inform guests 'they have the best hot chips in the Barossa'. Regards Gf

8/10 Good

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old but clean and quite perfect for our short stay. Staff very accommodating.
Stayed 3 nights in Oct 2022

4/10 Poor

Julie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Clean but fridge had no leg on it so half fell over..both kitchen chairs broken..Had to ask for them to be fixed..Bed was supposed to be queen deluxe but was two single beds joined together..people living in hotel rooms partying on so rather noisy..Definitely not deluxe?? Would never go back...
Stayed 2 nights in Oct 2022
Response from Gf on 3 Nov 2022
Apologies to Julie, the house keeper in her enthusiasm to present a clean fridge and surrounds dis-lodged the adjustable foot on the fridge returning it to its rightful place and did not become aware of the problem which was quickly rectified. like wise the two chairs have been replaced. The split beds aid in the restoration and sanitation of the sleeping position when nocturnal accidents occur, which I am informed happened on this occasion.We do have a policy of peace and quiet with no noise after 10 pm which we enforce when we are aware of the problem. Julie paid less than 95 per night, not a 'deluxe' price but the best we can do on our budget, however we will continue with our efforts of turning our sow's ear into a silk purse. Thank you Julie for the awakening - regards Gf

10/10 Excellent

Sue

Liked: Amenities, property conditions & facilities
Clean and comfortable and quiet
Stayed 1 night in Oct 2022
Response from Gf on 12 Oct 2022
Hello Sue - we thank you for your review which I shared with the staff (at the Barossa Gateway Motel) the ones responsible for your satisfaction and comfort who were so happy to see there efforts appreciated. Regards Gf

8/10 Good

Danny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and helpful
Stayed 1 night in Oct 2022
Response from Gf on 11 Oct 2022
Gud day Danny, we are happy you found the staff helpful and friendly, we do try here at the Barossa Gateway Motel. You must be a good bloke too.