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"The hotel is not safe.My daughter who is 13 years old was harrassed and intimidated by a man at the pool who was also staying at the hotel. I reported the incident to the hotel staff but no action was taken. I even emailed the hotel manager but I have never received any reply. I also spoke to that man who smelled alcohol and no staff stayed by the side to support me although the staff witnessed the incident. It appeared that they staff are not properly trained to handle situations involving...

"La ubicacion y las instalaciones...."

"Decent hotel, facilities are good for the price, breakfast was good. Hotel was quite lively but was expected. Staff polite and helpful"

"Clean "

"Cant beat this hotel for kids considering the price. 5 nights of fun. The kids club staff were great too. Looking forward to returning (food was average buffet experience)"

"The room and personal and the breakfast and the pool was amazing and super clean and parking as well was for free behind the hotel ."

"Nice staying,good food,"

"It’s a perfect location for Portaventura. Staff were friendly and helpful, breakfast was good with lots of choice. Rooms were very clean and the maid visited daily. Beds were very comfy. All in all a great stay. "

"Great location and good breakfast to start the day"

"It’s a nice and clean hotel, easy to find, with in 2 minutes of the beach and overall very nice people"

"Great location. Staff was very courtesy and helpful. Amazing Michelin star restaurant in the hotel which we thoroughly enjoyed."

"Great location"

"The staff was friendly and efficient, the room was nice, it was a quite location with restaurants and attractions nearby. I enjoyed having the bar available for a drink and breakfast was good."

"The hotel is quite old but well equipped and well maintenance. It got its own private Spa or hot springs mineral water pool, which it is so unique and so pleasant able. Breakfast was superb. "

"Wonderful stay, beautiful property, amazing restaurant, garden, staff, all excellent"

"Lovely room in fantastic city centre location, with very friendly and helpful staff."

"Breakfast was excellent, clean room! Staff very friendly!"

"It was nice. Family friendly hotel. "

"Lovely hotel, very friendly and helpful staff. Only downside for me was the lack of coffee making facilities in the room or available on property in the mornings."