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"Stayed here for 2 nights arriving from the US. Everything...I mean every aspect of the service, food, accommodations, facilities (including a gorgeous pool) were beautifully maintained and clean. The staff was always present and helpful to check on you and ask if you needed anything. I assure you, you will be very happy to stay here. When I needed help getting funds out of the ATM, an employee walked me up to the Four Points Marriott to use their ATM. (The issue was with my card not the atm) Beautiful stay!"

"The staff members completely understand the assignment. They'd randomly check to make sure you're fine. If Ms. Raïssa ever consider running for office of the President, my vote is down."

"Wonderful environment, great and lovely staffs, great ambience, delicious food and generally beautiful country"

"It is always a pleasure to stay at the Serena. Your staff is superb! "

"The overall ambience at the hotel was easy going and peaceful.Breakfast was varied and interesting. My room was spotless and the cleaners made some adorable shapes out of my towels when they changed them Only minor gripe was there was insufficient areas down in reception to either sit down and chat or do some work- unless you went to the onsite coffee shop."

"First, it's a hidden gem. If you like peace and quiet, this is the place to stay. Now how about the African coffee, ah so smooth and the taste was incredible. The best I have had so far. The staff genuinely care about you and would support you from pickup to drop off(if you request). The garden area needs some attention though, I think the grass is overgrown and should regularly be cut. Oh by the way, I love the city view from room... Came out every Morning just to have a view and take pictures "

"Good location in city center. Staffs are helpful and friendly. Rooms are clean. Only wish a shower door to prevent water overflow."

"Good and friendly service, big rooms"

"I liked the quietness Service is very slow. 1 hour waiting time for chicken brochettes and fries"