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Hypo-allergenic bedding, minibar, in-room safe, desk
48-inch flat-screen TV with digital channels
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Guest reviews

4.9/5 Exceptional
59 reviews
Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Map

Explore the area

Popular LocationCathedral - St. Mary9 min walk
Popular LocationUniversity of Novi Sad16 min walk
Popular LocationKaradorde Stadium11 min drive
AirportNovi Sad (QND)12 min drive

Choose dates to view prices

  • Superior Room, 1 King Bed, Non Smoking, City View

    4.7/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Room, 1 King Bed, Non Smoking, City View
  • Superior Room, 2 Single Beds, Non Smoking

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Room, 2 Single Beds, Non Smoking
  • Superior Room, Business Lounge Access

    Room amenities

    • Mountain view
    • Sleeps 3
    More detailsSuperior Room, Business Lounge Access
  • Superior Room, Business Lounge Access

    Room amenities

    • City view
    • Sleeps 3
    More detailsSuperior Room, Business Lounge Access
  • Junior Suite, 1 Bedroom

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 3
    More detailsJunior Suite, 1 Bedroom
  • Junior Suite, Business Lounge Access

    Room amenities

    • City view
    • Sleeps 3
    More detailsJunior Suite, Business Lounge Access
  • Presidential Suite, 1 Bedroom

    Room amenities

    • City view
    • Sleeps 3
    More detailsPresidential Suite, 1 Bedroom

About this area

Novi Sad

Sheraton Novi Sad is located in Novi Sad. Serbian National Theatre and Vojvodina Museum are cultural highlights, and some of the area's attractions include Cathedral - St. Mary and AquaPark Petroland.

Map
Popular Location

What's nearby

  • Cathedral - St. Mary - 9 min walk
  • University of Novi Sad - 16 min walk
  • Karadorde Stadium - 11 min drive
  • Serbian National Theatre - 12 min drive
  • Freedom Square - 14 min drive

Getting around

  • Novi Sad Station - 11 min drive
  • Belgrade (BEG-Nikola Tesla) - 52 min drive

About this property

Sheraton Novi Sad

4-star Novi Sad hotel in Bistrica with full-service spa
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 150 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Sheraton Novi Sad offers 150 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 48-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Novi Sad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Follows standard sanitisation guidelines of Global Cleanliness Council (Marriott)
Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking: EUR 10.00 per day
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: EUR 10-10 for adults and EUR 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Bosnian
  • Croatian
  • English
  • German
  • Hebrew
  • Hungarian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Linens
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 18 lb/8 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night for adults; EUR 0.55 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 10 and EUR 10 for adults, and EUR 10 and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Valet parking fee: EUR 10.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • The property affirms that it follows sanitisation practices of Global Cleanliness Council (Marriott) guidelines.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Can I cancel my reservation for free at Sheraton Novi Sad and receive a full refund?
Yes, Sheraton Novi Sad offers free cancellation on select room rates, because flexibility matters! Please refer to Sheraton Novi Sad cancellation policy on our site for more details about any exclusions or requirements.
Is Sheraton Novi Sad pet-friendly?
Yes, this hotel allows pets (limit 1 per room) with a maximum weight of up to 8 kg per pet.
How much is parking at this hotel?
Valet parking is available for EUR 10.00 per day.
What time is check-in at Sheraton Novi Sad?
Check-in begins at 2 PM.
What time is check-out at this hotel?
Checkout is at noon.
Does Sheraton Novi Sad provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 75 per vehicle, one-way, applies.
Where is this hotel located?
Located in Bistrica, this spa hotel is within 1 mile (2 km) of Cathedral - St. Mary and University of Novi Sad. Karadorde Stadium and Serbian National Theatre are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Sheraton Novi Sad

4.9
Exceptional
5 - Excellent
55
4 - Good
3
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.9
Cleanliness
4.9
Service and Staff
4.9
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is beautiful!! The rooms feel like a very expensive 5 star and also clean + comfortable. The bed was massive. Room service until late, great food. Staff was absolutely wonderful and super friendly. Would stay here again any time.

Stayed 2 nights in Mar 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Recommendable

    Very nice and new hotel...

    Stayed 1 night in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Great stay

    Overall, we had a great stay. The location is not exactly central, but Novi Sad isn't huge, so it is still good. The check-in process was fast, and we were assisted with our luggage to the room. The hotel is rather new and really well-maintained. It features a nice, subtle fragrance throughout the entire property. Our room was spacious and featured modern decor. The furniture was in great shape, especially the bed. Housekeeping did a good job on a daily basis (the bathroom was spotless). We were absolutely satisfied with the Internet connection - stable and fast throughout the hotel premises. Compared to other Sheraton hotels worldwide, this hotel has a breakfast selection a bit below average. The buffet service runs until 10:30 am, but the variety of choices is time-related. If you arrive before 9 am, you will find a decent selection, but it seems that they don't replenish many items later on. Coffee from the automatic machine is included in the price. A proper espesso can be ordered, but at additional cost, which I feel should be rethought by the management as the breakfast is already a bit overpriced for the value. The hotel features a modern and clean fitness centre open 24/7. We also visited the spa - it was spectacular. Bottom line: With its courteous staff, standardised service, cleanliness and amenities, this hotel is definitely above average for Novi Sad. If only the breakfast buffet were improved a bit, I believe this hotel would have just a perfect value for money.

    Stayed 4 nights in Dec 2019