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Sheraton Novi Sad

Photo gallery for Sheraton Novi Sad

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Hypo-allergenic bedding, minibar, in-room safe, desk
48-inch flat-screen TV with digital channels
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Sheraton Novi Sad

Sheraton Novi Sad

4 out of 5

4.9/5 Exceptional

Guests rated this property 5.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
Polgar Adrasa 1, Novi Sad, 21000

Explore the area

  • Popular LocationCathedral - St. Mary9 min walk
  • Popular LocationUniversity of Novi Sad16 min walk
  • AirportNovi Sad (QND)8 min drive
  • Popular LocationKaradorde Stadium8 min drive

Choose dates to view prices

About this area

Novi Sad

Located in Novi Sad, Sheraton Novi Sad is in the business district. Serbian National Theatre and Vojvodina Museum are cultural highlights, and some of the area's attractions include Cathedral - St. Mary and AquaPark Petroland.

What's nearby

  • Cathedral - St. Mary - 9 min walk
  • University of Novi Sad - 16 min walk
  • Serbian National Theatre - 8 min drive
  • Karadorde Stadium - 8 min drive
  • Freedom Square - 10 min drive

Getting around

  • Novi Sad Station - 10 min drive
  • Belgrade (BEG-Nikola Tesla) - 52 min drive

Restaurants

  • Jastog - 5 min walk
  • Sabbiadoro - 8 min walk
  • Palazzo Bianco - 11 min walk
  • Piatto - 11 min walk
  • Minuta - 15 min walk

About this property

Sheraton Novi Sad

4-star hotel with full-service spa and restaurant
This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a snack bar/deli are on-site. All 150 soundproofed rooms feature free WiFi and sofa beds. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches such as bathrobes and slippers.
Sheraton Novi Sad offers 150 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 48-inch Flat-screen televisions come with digital channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

This Novi Sad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, SHINE SPA. Services include facials, body treatments and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (EUR 10.00 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6 AM–10:30 AM on weekdays and 6 AM–11 AM on weekends: EUR 10-10 for adults and EUR 10-10 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • Bosnian
  • Croatian
  • English
  • French
  • German
  • Hebrew
  • Hungarian
  • Spanish

Business services

  • 24-hour business centre
  • Meeting rooms

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2 PM
Express check-in

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay for free
1 per room (up to 18 lbs/8 kg)
Pets cannot be left unattended
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20.0 per night.
Cots (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.10 per person, per night for adults; EUR 0.55 per night for guests aged 7-15 years old. This tax does not apply to children under 7 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between EUR 10 and EUR 10 for adults, and EUR 10 and EUR 10 for children (approximately)
  • Airport shuttle fee: EUR 75 per vehicle (one-way)
  • Valet parking fee: EUR 10.00 per day
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sheraton Novi Sad Hotel
Sheraton Novi Sad Hotel
Sheraton Novi Sad Novi Sad
Sheraton Novi Sad Hotel Novi Sad

Frequently asked questions

Overall score and ratings

4.9

Exceptional

Rating 5 - Excellent. 71 out of 78 reviews
5 - Excellent 91%
Rating 4 - Good. 6 out of 78 reviews
4 - Good 8%
Rating 3 - Okay. 1 out of 78 reviews
3 - Okay 1%
Rating 2 - Poor. 0 out of 78 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 78 reviews
1 - Terrible 0%

5.0/5

Cleanliness

4.9/5

Staff & service

4.6/5

Amenities

4.9/5

Property conditions & facilities

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and rooms were very clean and modern. The staff was extremely helpful and friendly and it was a pleasure to deal with them However the Temperature in the rooms were set at 22 degrees C and it was not possible to lower it and hence the nights were not very pleasant
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

4/5 Good

Stayed 1 night in Jun 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice,and service
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021