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"Excellent service"

"Friendly staff, smooth check in and out."

"Spotless"

"Clean, well located and super friendly and helpful team to meet all our requests. Gladly coming back and highly recommended! Thank you for all the attention!"

"Excellent staff, nice room, good parking, convenient location"

"The experience was amazing, the view was stunning, and all the staff were friendly and kind. We loved being there this week. "

"Brilliant location (next to Arnouva gondola and ski hire shops and only two minutes down into town via escalator). Friendly helpful staff. Excellent buffet breakfast. Views from balcony rooms superb in good weather and towards Matterhorn. Very child friendly. Bar staff attentive. Will definitely stay again when visiting Crans-Montana. "

"(+) Free coffee pods and milk in the room! Very cute room, looks new. Big room and huge balcony. Charming view. There is tv, fridge, hair dryer, safety box, big wardrobe. (-) I suggest to bring slippers because bathroom floor is cold stone. They should clear the snow for the ground floor access. Restaurant was closed as of Feb 2026, hopefully they reopen soon. Paid more for Comfort Double Room in order to get one queen-size double bed but still got 2 single beds put together → room description & picture does not match. We had a small water leak issue under the sink, I hope they will fix it soon. Communication & support could be improved: nobody was at the reception on the first day and it is a bit slow to get an answer when messaging their mobile number (+41 76 795 66 54 / +41 77 903 31 84)."

"Everything was clean! Everyone was friendly and fantastic! Location was convinient! "