Luxury Hotels & Resorts in Novara from AU$93

"I had a very frustrating experience staying here. While the property itself is beautiful and conveniently located near the airport, the service across multiple touchpoints felt dismissive and, at times, outright rude. At the end of my stay, I was called just two minutes before my shuttle departure and it left without me, which was extremely stressful and poorly handled. There were also unexpected additional fees buried in the fine print that were never clearly explained at check-in. When I raised this, the concierge was passive-aggressive and insisted this lack of transparency was “industry standard,” which felt dismissive and unprofessional. Dining was similarly disappointing—the restaurant staff made it seem like they were doing me a favour by taking my order, and overall I felt unwelcome. The pool is nice, but the Wi-Fi was poor, and the service issues ultimately outweighed the positives. I would not stay here again."

"Lovely place to stay and very convenient for a stopover at the airport."

"Nice people, clean and very convenient closed to the airport Rooms good and quiet"

"The bartender was very rude. He was talking about me to receptionist in Italian not realizing I understand Italian. I made a comment that I understood what he said and he didn't care."

"The pool is only open seasonally (how would you ever know when?). The bathroom is just weird; it was difficult not to spray the floor at the sink or shower. There were several maintenance issues. Restaurant and bar were nice. I expected more given the hotel rating. Next time, I’ll stay closer to the city and spend ten euros to get to MXP"

"Great location to airport in Milan. Staff was very accommodating and food was good also. "

"Lovely weather stayed for the Fiera del mobile quiet location. Chose the garden room very spacious,food is good and nice wine list. Pleanty of choice at breakfast Staff was graet and helpful Parking was exellent just outside the room door."

"The room is very small, and the walls were dirty. I was placed in a room for a person with disabilities, even though I am not disabled, and I was not informed about this in advance. The room didn’t have a toilet seat, and the shower was неудобный, which was very surprising to me. When I went to the reception to ask what the problem was and why there was no toilet seat, I was told that it was a room for disabled guests as all other rooms are not available. I was quite surprised that I had been given such a room without any prior notice or confirmation, especially since I had booked the hotel in advance. Seeing my dissatisfaction, they offered to change the room, but I no longer felt like moving. Moreover, the hotel does not have an elevator, and I would have had to carry my suitcase up the stairs to another room, as the standard rooms are located on the upper floors. The breakfast was very limited. Overall impression: 3 out of 5."

"So convenient, with a shuttle to the airport for 5 euros. The restaurant was delicious and very clean. Not the most updated but ok with us!"