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"Very disappointing. Room did not match hotel.com posting. No lightbulbs in lamps, had to screw in the coaxial cable wire into back of tv myself. The sofa bed did not open and had to buy an extra room for a third guest which the management required a cash, no receipt payment. No hot water until I complained heavily. We hoped to have a nice few days in Teresopolis, but clearly chose the wrong place. Even the WiFi wouldn’t work. I must say one good thing, the housekeeping woman was exceptional but...

"Grata Surpresa. Quartos bonitos , comida muito boa !"