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" Everything was just superb. The staff were very very friendly and helpful. My wife felt at home interacting with Anna, ĐA, Tom etc. They were truly helpful and informative. They even managed to prepare some real vegetarian food for me which is not a small thing in Vietnam. My wife and I truly recommend this place and would stay there only, if we ever visit Hanoi again. "

"Excellent staff Mia was very helpful very informative I definitely recommend this place "

"Rooms where great, service A+++"

"Oriental Jade was a really good choice. The staff were extremely friendly and helpful. We had to extend our trip by another night and they managed to fit us in the same room – no problems. The bathroom had a few stray hairs on the floor. Apart from this, the property was fantastic and would have given 5/5 stars."

"Amazing location, just a few steps to Hoan Kiem lake. Everything is just around, very close to the hotel: night market, convenient stores, banks, souvenir shops, restaurants. The hotel is located in the busy street but quiet enough at night for a good sleep. We liked it a lot! We both had a room with balcony, absolutely beautiful and perfect, compared with other hotels in the Old Quarter. The room was so clean and tidy, beautiful decor. They made up the room every day. The laundry service is so cheap. There is a lift in the hotel as well! All staffs were very friendly and helpful, we quite trusted them. Especially big thanks to Ms Jennie, she did a very great job. She and her team made us feel the hotel just like our home. We could leave our luggage at the hotel during the days when we went away, that was absolutely excellent. We have stayed at many hotels in Hanoi (mainly in this area) and Royal Palace is the best. "

"We had a great stay! The staff were very friendly and helpful and the breakfast was amazing!"

"The staff was very helpful. They even arranged breakfast for us to take with us when we took an early bus to our next destination, without us asking! The room was good and comfortable; the location was nice too. Even though it was right in the middle of old Hanoi, on the 7th floor you could barely hear the noise."

"Tyson is the best"

"The people of Vietnam are very friendly, but the staff go the extra mile with a genuine feeling like they really want to lear and get betterZ Cannot recommend highly enough. "