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"Check in was at 4, I was not able to get into my room until 6:30. Front desk was very apologetic but it was a big inconvenience. We ate at the bar in the hotel, and my chicken alfredo was spoiled sour. We stay here once a year as it is perfect size for swimming area but was very disappointed this year. "

"If you visit Oneida Casino Hotel you must stop by Cedar and Sage for dinner or some drinks. Koko, Eric and Jared were absolutely awesome!! They made our stay absolutely unforgettable. "

"Always a great stay, we’ll be back"

" The hot tub was nice, but overcrowded with young children and drunk adults drinking in the hot tub, when the sign states no food or drinks within 20 feet. But what really ruined my experience was when I checked I accidentally left my sephora bag on the front desk counter. When I discovered this the next morning, found out the manager took my bag to her home, rather than placing it in lost and found, then claimed it was an accident, when I saw her on camera taking it. I will not stay at a place that steals from guests!"

"Water Spa amenities was closed off for Valentine’s Day to people who just had reserved spa treatments. They did not advertise it would be closed, and we came just for that. We were disappointed."

"Staff was excellent, location to all sporting events is outstanding. The actual property could use an update compared to others around."

"We were hoping to relax in the hot tub, but unfortunately, it wasn't working. Was a huge bummer."

"Room and facilities needed a deep clean and upgrades."

"Clean room"