Northeast Florida Apart Hotels

"Great location, friendly staff"

"My first room I had to move from, it had a horrid order, dirty toilet and a shower curtain that looked like it had been used as TP. My new room was beautiful, however it had fly’s in the bathroom sink, assuming they were drain fly’s I didn’t say anything until I checked out. The staff was very apologetic and helpful. My daughter’s room was perfect. We would go back! Beautiful area and trivia night was fun."

"The fridge did not work. The door would not lock."

"Breakfast was fresh "

"If you stay here, you better be prepared because there was nothing in the room except an iron and ironing board - no glasses, no hair dryer, no coffee in room or anywhere on the property. We needed a cup for water and I had to get the front desk to raid the breakfast closet. Otherwise the room was quite nice and had a kitchen. But to use it, you have to bring everything. We didn't take a shower because we didn't want to walk around with wet hair. Nice room for one night."

"Stayed there a week and while while looking for houses in St. Johns and the stay was nothing to write home about. The House Keeping and the communication between and from the staff at the hotel does need improvement. Even though room "refreshing" is said to be done every alternate day, we had to chase these guys to get our room "refreshed" after 4 days. The pool was nice, but make sure to ask for towels before you go, as there were many times none were stocked by the pool. Lastly, if you are planning on working form the property, be prepared. Not only is the internet not great but we had a whole day of no internet (where folks could not check in and had to be escorted to their rooms to open them). So, I used my phone as a hot spot. Definitely an eye opener. "

"Clean room and very friendly staff"

"Everything was great except for the powdered eggs. One staff member stood out. Lori, a member of the breakfast staff, was joyful and shared that joy with the guests. She was amazing and a delight to be around. We missed her presents on our second day."

"My stay was disappointing from the start. I arrived early due to an early flight, hoping to check in, but the front desk told me my room wasn’t ready and to check back later. I did, had lunch/took a walk. Despite multiple attempts, I was told it wasn’t worth coming back again, which felt dismissive, especially since I’m 7 months pregnant with back pain and needed to lay down. I was hoping they'd contact housekeeping and prioritize a room, but that initiative didn’t happen. When we finally checked in at 3:50 PM, the outlets at the desk didn’t work, forcing us to use inconvenient outlets by the bed. There was also hair in the shower, leaving a poor first impression. Throughout our stay, our room wasn’t cleaned daily. One day, after the beach, I returned to an unclean room. When I tried to speak to the cleaning staff, I felt ignored, and on another day, I politely asked for cleaning, but the staff turned away and seemed dismissive. There also seemed to be two supervisors in a room that housekeeping was working on that ignored me and were sitting inside on their phones. Overall, interactions with staff were negative, and it was misleading to learn that beach chairs and umbrellas weren’t included and had to be rented separately, adding unexpected costs. I had hoped for a better experience, but unfortunately, it was not up to expectations. I do not recommend staying here."