North Valleys Hotels, Reno

"From the hotel check in to the Oyster Bar, staff here has always been very welcoming and helpful. "

"Staff was friendly, hotel was clean and casino was great!"

"The casino area was VERY Smokey. After one walked to the check in area they not only were gasping for air but they smelled like an ashtray. "

"Rooms are nice and big and clean Front desk was wonderful 👍"

"Hotel was nice, signage around the place could be better. The room service staff are top tier. "

"I do not recommend. Buffet was expensive and food wasn’t worth the price. Noticed a lot of other people leaving plates partially eaten and left to be taken. We had 2 rooms across the hall from each other and 3 people decided at 4 am that our doors were a good place to have a fight among each other banging on our doors and cursing and screaming. Called the front desk and they sent two security officers up and it quieted down until they left and they piped back up again. Then two left and emts showed up to access one of the three that was sitting against the door. Lasted over 2 hours. My kids were scared and we were wide awake after that. The room was extremely dusty. Visible particles in the air and on all surfaces. For a weekend we planned 2 months ago for our family. It was not relaxing or enjoyable. Staff wasn’t helpful with the situation either. Talked to manager and “there wasn’t much he could do”. As a family that doesn’t get away often and hoped for a good weekend together and experience the GSR and Reno…. It wasn’t worth it at all. "

"Clean room, the res of the area leaves al lot to improve. The pictures dont give you the idea of the area or the age of the hotel in general"

"Great with room with everything you need"

"Great position if you want to ski North Tahoe, hotel is really clean and renewed, also quite."