North Estates Hotels, Big Bear Lake

"Walls are really thin and the building fairly old. Any walking or running makes the room shake as if in an earthquake. If you get stuck with a family with 2-3 young kids above you, say good bye to any peace you thought you'd be getting at this get-away. We also got downstairs neighbors celebrating 16th b-day. Not only were they obnoxiously loud, but they were also outside splashing in the pool and jacuzzi well after 11:30pm. Staff kept coming by to tell them to leave, but they refused. Ordeal took hours and way longer than it should have to get handled. Think around 1am, guests were escorted off the premises. We got very little sleep the two nights we were there. I decided it was just best to leave and skip on our third night's booked stay. Think next time we'll just try renting a house."

"This place was sooooooo cute!! A little dated but felt cozy and comfortable.. everything was very clean and soooooo stinking cute!!! You walk out in your patio and there’s a hangout area. Picnic tables and an outside jacuzzi. The boat dock is so close to take the kids fishing. We only stayed one night for Mother’s Day but we are coming back a lot for summer!!!! Such a little gem!!!! The staff was amazing. Helpful and i can’t wait to make more memories with my family there!"

"Such a lovely stay; very clean, friendly staff and local to many places to see and walk to. Must stay!"

"Breakfast should be included but it won’t be available until 8:30am which for a lot of tourists is too late to grab including us. The office is closed anyways to even ask for breakfast"

"Room was clean"

"Everything was superb I loved every minute of it!!!"

"Hotel room keys failed a lot- had to go into lobby multiple times to have addressed"

"I really enjoyed my stay at the hotel. Everything was clean, comfortable, and relaxing. The staff was friendly, helpful, and made me feel welcome. Thank you for the great service and hospitality. I would gladly stay here again!"

"The staff was very nice but both the shower and the bathroom didn't drain. not a good stay."