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"Let me start off by saying this resort was so beautiful and the staff are all so friendly. It was very clean and so many things to do on this resort! Ingrid and Garth too great care of me and my husband during our stay. We were unfortunately stuck due to hurricane melissa and Ingrid and Garth kept us updated and informed immediately and was also open to any concerns or question we had. They also ensured that we were safe and indeed we were! This resort still had their buffet open to guest after a Catastrophic hurricane and bars were still open for us. They gave use 3+ free nights and were very understanding. I cannot expressed enough how much we appreciate you both Ingrid and Garth! Me and my husband will definitely be back soon as Jamaica recovers from this very devastating situation. This two definitely deserve a raise because you do not run across Amazon people like them very often in the customer service industry. Again, thank you guys for an Amazon stay at the Princess Grand Jamaica! "

"Beautiful property, wonderful staff and service "

"Excellent service and clean rooms"

"Everything was good the food staff was very friendly even when the hurricane was blowing they make sure we all get take care even when the hotel get lots of badly damaged they still make us feel well come catalonia is the best i will come again when they rebuild "

"The spa was great. Went twice for massages with my hubby. Love this resort. Food was awesome"

"Great stay for the third fine "

"This resort is the best place to enjoy Jamaica the staff is top notch and will ensure that you have a YAHsome experience. "

"The staff was wonderful "

"Poor customer service. Wanted guest to pay fees while in the bad hurricane storm.. treated the guest bad along taking the WiFi from the resort.. "