Hey Crystal,Thank you for taking the time to complete our guest survey. Red Roof appreciate your 5/5 score and comments regarding your recent stay at the Red Roof Inn Chicago - N Aurora/ Naperville. Hearing that our quality customer service met your expectations was thrilling. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.The staff and I would like to thank you again for posting your review. We can't wait to accommodate you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you, Christopher, for taking the time to tell us about your stay at the Red Roof Inn Chicago - N Aurora/ Naperville. I am glad you found our staff to be friendly and helpful, despite the issue you highlighted. Please accept our sincerest apologies for any inconvenience this may have caused. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Brian, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I are saddened to see your 3/5 score following your stay. In the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Joselito, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I are delighted to see your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Athanasios, We at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE are thrilled to have earned your almost perfect scoring of 4/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist

Hello Uktambek, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago - N Aurora/ Naperville. That you had an amazing time during your stay with us makes us very happy, prompting your 5/5 rating. Our main goal is to make sure you have a hassle-free and comfortable stay, so we are excited to hear that we lived up to your expectations. Our Red Roof team value your good comments and look forward to having you visit us again soon for another fantastic stay!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Oha, The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Very truly yours,NishayeRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Aida. The staff at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE and I were so glad we earned your 5/5 score following your stay. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Hello Fernando, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Scott,We are sorry to hear your recent experience at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Travis, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I thank you for your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope to have the opportunity to serve you again in the future and provide you with the exceptional stay you deserve.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Ricardo, Thank you for telling us about your stay at the Red Roof Inn Chicago - N Aurora/ Naperville. I am disappointed that your experience was less than ideal due to the missing amenities you mentioned. please accept our apologies for any inconvenience this may have caused. To prevent this from happening again, your comments will be shared with management in an effort to fully address your concerns. Know that your voice is of tremendous importance to us at Red Roof and we value your comments which will help us to continuously improve our services.Thank you again for sharing your concerns and we hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

Hello Oha, The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding more comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Eddie,Thank you for taking the time to tell us about your experience at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. You indicated that the size and appearance of the hotel was not to your liking, which was disappointing to hear. Nevertheless, feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. In regard to charges, I researched your reservation and verified that a one hundred dollars security deposit was refunded to your MasterCard ending in 5626 on 03/27/2024. I'm not seeing any additional charges made to your card. It's also important to note that it can take up to 10 business days for the funds to appear on your statement. Please check back after the appropriate amount of time and let Red Roof know if you have any concerns what-so-ever. Thank you for expressing your concerns and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Thank you,Samantha Red Roof Management RediResponse Specialist

Dear Arturo,Thank you for taking the time to write a review of your stay at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. I am also happy you found our management staff to be exceptional. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist

Dear Alisher,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Chicago - N Aurora/ Naperville. I am happy to see that the value to price ratio met your expectations, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.On your next stay should you have any issues while with us, please do not hesitate to let the front desk know. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Hello Reggie, Thank you for taking the time to complete our guest survey from your recent stay at the Red Roof Inn Chicago - N Aurora/ Naperville. It's heartwarming to see that our amazing staff left an lastly impression during your visit by being very helpful and you loved the cleanliness of our rooms, prompting your 5/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Thank you for your positive rating, Robert. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I were so glad we earned your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we look forward to your next stay at Red Roof.Sincerely,Red Roof Management

The team at our Red Roof Inn Chicago - N Aurora/ Naperville would like to thank you for sharing your feedback with us, Alexis. We were elated to read that we accomplished our goal to provide you with a great stay. Your sentiments in relation to our attentive and nice staff delighted our staff.Thanks again for sharing your compliments with us. We loved having you under our roof and we can’t wait to repeat your experience with us at any of our Red Roof locations in the future.Faithfully,Red Roof Management

Hello Freddy, The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I would like to thank you for taking a moment to complete our survey from your recent stay. We are extremely happy to see that you had a wonderful experience, which resulted in your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as our Red Roof team strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,NishayeRed Roof ManagementRediResponse Specialist

Hello Roseann, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. Tiffani, I am delighted to read that you had a great encounter with us and we truly appreciate your kind remarks about our friendly and helpful staff, and your comfortable room. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Tiffani, and can't wait to see you back at Red Roof soon, where we can continue to offer you a comfortable stay at an affordable price! Sincerely, Red Roof Management

Hello Lisa, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. Jason, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about our you found our hotel to be good. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Jason, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. Richard, I am happy to read that you had a great encounter with us and we truly appreciate your kind remarks about you found our hotel to be good for the price. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Richard, and can't wait to see you back at Red Roof soon, where we can continue to offer you a good stay at an affordable price! Sincerely, Red Roof Management

Thank you for taking the time to write about experience at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. Oha, I am delighted to read that you had a great encounter with us and we truly appreciate your kind remarks about our helpful, very customer friendly, and accommodating staff Kumar. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. I have shared your comments with the rest of our team.We appreciate your business, Oha, and can't wait to see you back at Red Roof soon, where we can continue to offer you an accommodating stay at an affordable price! Sincerely, Red Roof Management

Hello Everardo, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Matt,We appreciate you taking your time to share your honest feedback here at the Red Roof Inn Chicago - N Aurora/ Naperville. I am glad to read that you were pleased with the service provided, the check-in/out process and that the rooms were to your liking. However, it seemed that the in-room appliance did not meet your expectations. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Thank you, Edward, for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago - N Aurora/ Naperville. It is so rewarding to read that you had a pleasant encounter with us and we truly appreciate your kind remarks about our very helpful, and generous clerk. It's wonderful to hear that our clerk made sure everything was pleasant as well. At Red Roof, we always enjoy hearing about the lasting impression our staff left on our guests.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Hello Monica, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for your positive rating, Wayne, following your stay at the Red Roof Inn Chicago - N Aurora/ Naperville. The staff and I were happy to see we met your expectations. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Hello Ricardo, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I appreciate your 5/5 score following your stay. At Red Roof, we hope to continue to provide great experiences for you, so in the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Monica, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Hello Nyanza, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Chicago - N Aurora/ Naperville and I appreciate your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

Thank you for sharing your feedback with us, Robert. The team at the Red Roof Inn Chicago - N Aurora/ Naperville was pleased to know that you were fond of our rooms having everything that you needed and that it looked fairly new. However, you made mention of the toilet being clogged. In the future, please feel free to report this to the front desk so that it can be handled in real-time.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management

Hi Ricardo,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Chicago - N Aurora/ Naperville with us. It was so rewarding to see that we earned your 5/5 score with our nice and helpful staff. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Hello Valued Guest,Thank you for sharing your feedback with us. The team at the Red Roof Inn Chicago - N Aurora/ Naperville was pleased to know that you were fond of your first stay. However, you made mention of your current stay not matching your expectations. Please share what went wrong on this stay so that we know what improvements need to be made.Guest feedback aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to provide you with improved stays going forward.Regards,Red Roof Management

Hi Kelly,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Chicago - N Aurora/ Naperville with us. It was so rewarding to see that we earned your 4/5 score. You stated that you were fond of the complimentary water and snacks. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,Red Roof Management

Thank you for sharing your 5/5 rating with us, Esther. Our staff at the Red Roof Inn Chicago - N Aurora/ Naperville was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share. Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future. Appreciatively,Red Roof Management

Hello Igor,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Red Roof Inn Chicago - N Aurora/ Naperville. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's wonderful to hear how pleased you were with our clean bedding. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Thank you for the feedback about your stay at our hotel, Susan. The situation you described regarding the temperature in the room and the noise disturbance is truly regrettable. We are very sorry for your experience. In an effort to ensure your comfortability, please reach out to the front desk immediately when in house to receive better assistance. Feedback from our Red Roof guests are always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn Chicago - N Aurora/ Naperville. We hope we have the opportunity to see you again in the future. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Pamela,I would like to personally thank you for sharing your feedback following your experience at the Red Roof Inn Chicago - N Aurora/ Naperville with us. It was so rewarding to see that we earned your 5/5 score with our accommodating staff that brought extra linens upon request and upgraded your room without being prompted. Red Roof strives to provide guests with a great experience, so seeing our efforts coming to fruition were especially pleasing to us.Thank you again for your review. It would be our pleasure to host you under our roof again so that we can provide you with more great stays.Best regards,XaoRed Roof ManagementRediResponse Specialist

Dear Anginette,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE. It's great to see you enjoyed your stay, resulting in a 5/5 score. It's wonderful that the amazing service along with our clean rooms created an ideal experience. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,RecordoRed Roof ManagementRediresponse Specialist

Hello Antoin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN CHICAGO - N AURORA/ NAPERVILLE and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist

Thank you for sharing your feedback with us, Susan. The team at the Red Roof Inn Chicago - N Aurora/ Naperville was pleased to know that you were fond of the air purifier and the mini fridge. However, you made mention of the noise from . As such, your sentiments may be kept into consideration going forward.Guest feedback, like yours, aids in the growth of Red Roof, so we would like to extend our thanks for your feedback. It would be our pleasure to host you again in the future.Sincerely,XaoRed Roof ManagementRediResponse Specialist

The team and I appreciate your splendid remarks, Nancy. I am glad to read that you were pleased with our services and our accommodations. Red Roof continues to grow and provide new comforts to all travelers, at an economical price. We value all of our guests, while delivering a caring, comfortable environment for them. Red Roof is obsessed with listening to our guests which is why we appreciate you sharing your experience. Thank you for choosing Red Roof Inn Chicago - N Aurora/ Naperville an we invite you to relax with us again in February, we can't wait to host you. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Chicago - N Aurora/ Naperville, Mark. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our room and our staff. Positive feedback like yours, is always an encouragement to our Red Roof staff as we strive to continuously improve the quality of our guest experience. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Hi Terrie,Thank you for sharing your concerns with us. I am disappointed to hear that the bathtub filled with water, the toilet wouldn't flush and you encountered noise disturbance from the pets on property. Let me humbly apologize for how these impacted your experience. On your next stay, should you have any issues or concerns while in house please feel free to reach out to our front desk for real time assistance. I am sharing your feedback with the management team in an effort to ensure that your concerns are addressed.Red Roof wishes you all the best in your future travels. Sincerely,Devorine Red Roof ManagementRediResponse Specialist

Thank you for rating your recent stay at Red Roof Inn Chicago - N Aurora/ Naperville, David. I was disheartened to see your stay resulted in a 1/5 score. Please accept our apologies. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as Red Roof strives to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine Red Roof ManagementRediResponse Specialist