Norge Hotels, Williamsburg

"AWESOME RESORT"

"Room was very nice, we had a king size bed, with a couch, nice size bathroom; staff was very courteous and helpful."

"The room was clean and spacious . Very comfortable stay"

"Great place"

"My grandkids loved the minigolf. The pools were extremely crowded and busy ( time of year) but overall pleased with everything they had to offer"

"We had a very comfortable stay at this hotel. The room was spacious and well-appointed, making it easy to relax even during a short visit. The decor leans a bit on the darker side, but it didn’t take away from the overall comfort. We arrived late and left early, so we didn’t have a chance to use the amenities, but everything we experienced during our stay was positive. The staff stood out as especially accommodating and friendly, which made a great impression. Overall, it was a pleasant and comfortable stay, and I would definitely choose to stay here again."

"Found bugs in the sheets"

"Room was immaculate, staff was customer/service focused, and hotel was at a very convenient location."

"This list is extensive: Pool area: Hot tub water disgusting. Could not even see my foot at the bottom because the water had a tan tint to it. Barely hot. Not stained pool, just dirty water. Paint peeling from walls above pool. Room: Door stuck. Light missing shade and bulb. AC was iced over even though it was off. When turned on, the unit sounded horrible as if a motor bearing was failing. So, no AC control at all. The TV was set to an unusable configuration. The bathroom light was a void in the ceiling with a bulb. The toilet paper holder was loose in the wall and had to be pushed back in after any use. The bathtub over drain was ajar and stuffed with paper. The beds were brutally stiff and the blanket was as thin as the sheet. The rug was beyond stained, and looked it had gum or glue patches on/in the carpeting. Exterior and staff: Cracks in the pillars by the lobby, Dismal feeling and even more disappointing response from the staff when the hot tub issue was raised. I didn't bother to raise any other concerns after the all I got after asking what was wrong with the water was, "you can leave the towels right there". As in, on the counter."