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"Staff are very friendly and helpful, the room was very clean. Just a bit dated and lacking in amenities."

"Excellent. I loved the private onsen and the view from my room- breathtaking. We went to Nita Pass to the gondola and the view is amazing. Just a note for westerners, the food can be challenging if you aren’t familiar or like traditional Japanese food. I do not eat pork or beef. I still enjoyed my stay and would highly recommend to anyone. "

"Everything is clean. The view from the balcony is great. The private sauna ia a unique facility."

"Beautiful and stylish place that was just perfect for a couple days relaxation"

"Our tatami room was incredibly dirty, dusty and bathroom wS leaking n smelly. Bathroom near dining room, water leaked around the toulet when flushed. Sests stuck to dining room floors because floors were vrimy n sticky. When i showed the staff at the front desk, pictures of the grimy tib, they only apologizedand said the hotel is old. We have stayed in 400 yo lodgings in narita, rome and venice that were clean! I wish i could show u puctures that i took! "

"Excellent meals, staff facilities. Book it you won’t regret !"

"very accomodating💕"

"The hotel had hot springs for the guest to use and the room was large, plenty of space to walk around which is not typical for most Japanese hotels. Room also had plenty of storage space and even had a patio looking over the waterfront. It's not a clear view of the waterfront but it's something. "