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"Excellent staff service and great onsen facilities"

"Very helpful at check in, rooms are large comfortable and clean, the spa was excellent, and hotel is very conveniently placed"

"Closer to all the places. Quiet area and convenient to all activities. "

"Excellent breakfast, helpful staff and quiet comfortable room. "

"Excellent location near by shopping street Easy parking tower near by Spacious room Highly recommended "

"Overall this a good hotel and close to Kumamoto station. This hotel is a bit dated and uses keys for hotel rooms. Amenities were basic. Room was spacious. Staff were friendly. "

"The location is the hotel is good. "

"A great centrally located hotel for a really reasonable price. Would stay again for sure. "

"I recommend this place to those who like a time for relaxation "

"Good location for the downtown area and close walking distance to Kumamoto Castle."

"The Good: The hot spring baths on the 5th floor (inside and outside) are really worth the challenge in getting to the hotel. There is good hiking around the town although the info available from the tourist office is quite limited for those speaking English. The Not So Good: The room I had, although quite spacious, was not very practical. A single thin futon bed was in the middle of a otherwise largely empty space. There is a very low traditional Japanese table with pillows to sit on, but no...

"とても洗練された素敵なホテルでした。 夕食は、とても美味しかったです。 TVのBSが映らないのが残念でした。"

"The staff are helpful and friendly. Good breakfast. We really enjoyed our stay there."

"Good value and clean. "