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"いい意味でほったらかしなので気楽でした。気兼ねなく利用できました。早く着きすぎたので迷惑をかけたと思いますが、素早く対応してくれました。"

"Very nice accomomations here, you can park a small car (size: Toyota Yaris) at your accomodation. The inside looks very clean and modern but also has a japanese style living room and table, the shower and bath were really spacious, everything was great except for the bed. he bed was super squeeky like really made alot of noise when moving about. It also was quite firm but we didnt mind that, others might. It did have bed heating tho. "

"The hotel is actually old but staff are great hospitality and "

"The hotel is very large with many guests. Our room itself is spacious. Onsen is comfortable but there's not much view. It's a quiet area, besides the Onsen Jinku, there's not much to see. But overall, the experience is good."

"Only redeeming quality is that it is well-located and the rooftop bar is nice."

Travelling for leisure

"Large room, hotel staff very helpful."

Travelling with family

"The temperature of the water and the sauna were great."

Travelling with small children

"The view from the hotel room looking at Shimabara castle was fantastic."

Travelling with family

"The dining experience was great"

Travelling with partner

"the room was large, plenty of space to walk around which is not typical for most Japanese hotels"

Travelling for leisure

"The location is the hotel is good. "

"お部屋も綺麗でお風呂も広くてゆっくり出来ました。とてもいい所でした。"

"Overall this a good hotel and close to Kumamoto station."

Travelling with partner