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"日本語を話せる女性が一人います。みんなとても親切です。大きなホテルで７０人くらいの結婚式をしていました。清潔です。熱いお湯も出るし、水圧も申し分ないです。ハノイ、空港などへ行くバスをホテルまで呼んでくれます。朝食はビュッフェで、中華、洋食、いろんな種類のものを食べられます。道の向かいにドンキホーテのようなスーパーがあります。駅、国境、祠、歩いて行けます。Thank You!! "

"Staff is super friendly and helpful, helped us to organise sightseeing tours and let us leave our luggage while we went to Sapa. Breakfast is good and you can order Vietnamese coffee. Great location. Rooms are well equipped and laundry service is fast."

"ホテルはとても良いです 立地も中心地に近くて便利 観光するにはとても良いホテルです ただ旅行した時期が悪く コロナウィルス問題で100%の人が 中国人と思い怖い目で睨みつける カラオケの店では日本人と言っても 帰れと怒鳴られた 観光中不愉快なことばかりだった"

"Staff was kind but facilities so old that even light off in the night impossible. Door locking was some time out of order that dangerous. I do not recommend this hotel."

"The owner is very nice. It is located in a quiet and beautiful neighborhood. We enjoyed lots of beautiful roses and other flowers as well as cute animals in the compound. It was also nice that we could walk to the Sunday market. "

"good"

"Rooms are not the ones we booked and payd for via Expedia. Official hotel prices are much lower in VND. Very friendly man at our reception! Room small, but OK and clean. Good bed, hot water and aircon/heating. Elevator. No restaurant, no tour booking, no breakfast, no information on anything. No money changer. Leaving at 8.30a.m., nobody on reception dedk; card with only telephone number. All in all not bad, but also not really good. Very limited service. But there's a rooftop bar with...

"At check in, they kept insisting we have not paid for our room!, we had to show her our cc statement that it’s paid for. They won’t give us a room with a view, even though we were the only people staying there. We had to keep our curtains closed throughout as it was directly to an open top of the next building. At checkout, we were asked to pay for our room again! On our insistence, they let us go, as I said’ we paid for our room when we booked! Nice hotel, but the insisting that we have not...

"Lovely modern place with a kind staff. Room is compact and comfortable. "