BIG HOTEL LÀO CAI offers a serene environment where guests can truly unwind. The full-service spa provides restorative treatments including facials and reflexology. In-room WiFi keeps everyone connected, while the 24-hour front desk ensures assistance is always available.
Lao Cai is home to BIG HOTEL LÀO CAI. Hekou Customs Site and Head Office against Flood, Hekou are local landmarks, and the area's natural beauty can be seen at Thuy Hoa Park and Gushan Cave Ancient Site. Visit our Lao Cai travel guide
BIG HOTEL LÀO CAI provides a full-service spa and more. Treat yourself to spa services, such as aromatherapy, a facial or a body scrub. Stay connected with free in-room WiFi.
Other perks include:
Free valet parking
Concierge services, tour/ticket information and a 24-hour front desk
Room features
All rooms are individually furnished, and feature comforts such as laptop-friendly workspaces and separate sitting areas, as well as thoughtful touches such as free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
Rainfall showers and toothbrushes and toothpaste
Private gardens, separate sitting areas and eco-friendly cleaning products
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
Free offsite parking within 2 metres
Free valet parking on site
Limited on-site valet parking
Onsite parking includes off-street options
Things to do
Full-service spa
Family friendly
In-room microwave
In-room refrigerator
Soundproofed rooms
Conveniences
24-hour front desk
Lockers
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Full-service spa
Aromatherapy
Body scrubs
Facials
Hot stone massages
Reflexology
Spa open daily
Accessibility
Hardwood flooring in room
No lift
More
Designated smoking areas
Room amenities
Bedroom
Blackout drapes
Bathroom
Rainfall showerhead
Slippers
Toothbrush and toothpaste
Towels provided
Food and drink
Cleaning supplies
Cookware, dishware, and utensils
Microwave
Paper towels
Refrigerator
Restaurant dining guides
Shared kitchen access
More
Access via exterior corridors
Cleaning products are eco-friendly
Desk
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Mobile key entry
Phone
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
Optional extras
Late check-in fee for check-in between 6:00 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Property is also known as
BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai
Frequently asked questions
Is BIG HOTEL LÀO CAI pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at BIG HOTEL LÀO CAI?
As of 19 Apr 2026, prices found for a 1-night stay for 2 adults at BIG HOTEL LÀO CAI on 21 Apr 2026 start from AU$20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at BIG HOTEL LÀO CAI?
Valet parking is free at this property; nearby parking is also free.
What time is check-in at BIG HOTEL LÀO CAI?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available from 6:00 PM to midnight for a fee.
What time is check-out at BIG HOTEL LÀO CAI?
Checkout is at noon.
Where is BIG HOTEL LÀO CAI located?
Situated in Lao Cai, this spa guesthouse is 0.1 mi (0.2 km) from Quảng trường Tp. Lào Cai and within 3 miles (5 km) of Hekou Customs Site and Thuy Hoa Park. Den Mau Temple and China-Vietnam Border Crossing are also within 3 miles (5 km). Lao Cai Train Station is 25 minutes by foot.
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Reviews
BIG HOTEL LÀO CAI Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4
Cleanliness
9.6
Amenities
9.4
Property conditions & facilities
Rating 10 - Excellent. 4 out of 6 reviews
10 - Excellent
4
Rating 8 - Good. 2 out of 6 reviews
8 - Good
2
Rating 6 - Okay. 0 out of 6 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 6 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 6 reviews
2 - Terrible
0
Reviews
Verified
10/10 Excellent
John
16 Mar 2025
Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
John
Stayed 2 nights in Mar 2025
Verified
10/10 Excellent
Pierre
17 Dec 2025
Liked: Cleanliness, amenities, communication
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Pierre
Stayed 5 nights in Dec 2025
Verified
10/10 Excellent
Loi
2 Mar 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Loi
Stayed 2 nights in Feb 2024
Verified
8/10 Good
Thong
27 July 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Thong
Stayed 2 nights in Jul 2025
Verified
10/10 Excellent
Shaina
14 June 2025
Liked: Cleanliness, room comfort, communication
Budget Friendly
We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Shaina
Stayed 1 night in Jun 2025
Verified
8/10 Good
inchul
6 Nov 2024
Liked: Cleanliness, amenities, room comfort, communication