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Reviews of Griffin Newquay

3 out of 5
Griffin Newquay
3-5 Cliff Road, Newquay, England

Reviews

8.4

Very good

Rating 10 - Excellent. 30 out of 62 reviews" "
Rating 8 - Good. 17 out of 62 reviews" "
Rating 6 - Okay. 8 out of 62 reviews" "
Rating 4 - Poor. 6 out of 62 reviews" "
Rating 2 - Terrible. 1 out of 62 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Stuart

Travelled with partner
Disliked: Cleanliness
The mattress in our room 8 was hard with the springs coming through..the pillows were also hard and when we asked for softer pillows were told thats all they had,we went to the asda over the road and bought our own..The shower had poor water pressure with a tiny shower head,there was also missing and mouldy sealant around shower base...the toilet didn't flush properly taken up to 3 flushes to clear..mould around bedroom windows which hadn't been cleaned for quite a while...wont be rushing back
Stayed 6 nights in May 2024

10/10 Excellent

Annie

Travelled with partner
Liked: Cleanliness, staff & service
The staff were all friendly and helpful. They all did everything they could to make sure our stay was good. we will be back at some stage now that we have discovered them!
Stayed 3 nights in Apr 2024

6/10 Okay

Janyce

Travelled with partner
Liked: Cleanliness, staff & service
Great location as very close to the town & beach. Room was lovely but didn’t realise that it was above a very dated pub. Didn’t get much sleep due to outside noise most of the night (drunk people walking around outside). There is very limited parking spaces!
Stayed 1 night in Apr 2024

8/10 Good

Ciaran

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value option
Service friendly, room slightly dated but clean and comfortable. Great location and free parking is a bonus. Good value. Strangely there was no option to book a twin room including breakfast, whereas it was possible for a double.
Stayed 1 night in Feb 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room 17 , stay clear , room from hell when the kitchen extrater goes on , was like torture , they should of told us we would never had stayed in that room .
Stayed 1 night in Feb 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
4 night break
Stayed 4 nights in Jan 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the centre of Newquay so was convenient for town and beaches. Friendly staff and easy check in/check out.
Stayed 1 night in Jan 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a convenient location, excellent free parking. The staff were sociable, helpful and polite. The hotel gives you everything that you need including a fabulous cooked breakfast. This is not The Ritz but it doesn't claim to be. The Griffin is a good, honest value for money hotel and I'd recommend it to anyone.
Stayed 4 nights in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with free car parking
Great place with a free car park too.
Stayed 1 night in Dec 2023

8/10 Good

Kevin

Stayed 1 night in Nov 2023

8/10 Good

Andrew

Stayed 1 night in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weekend stay
Clean and modern hotel room with very friendly staff
Stayed 3 nights in Oct 2023

6/10 Okay

Julie

Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very mixed
People/staff - amazing! Comfort - awful! Location - great but very loud due to local pubs Parking - great! Breakfast - great!
Stayed 7 nights in Oct 2023

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

jeffrey

Liked: Cleanliness, staff & service
The breakfast service and food was lovely
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Stayed 1 night in Sep 2023

8/10 Good

Malcolm

Liked: Staff & service
Central Base
Central location in Newquay for pubs shops and beach..... Age has affected the rooms but for the price including breakfast(which was spot on ) one cannot argue. Staff extremely friendly only small gripe... We were in front facing room fairly noisy at closing time..... Free parking on site... So will definitely return
Stayed 2 nights in Sep 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perect location
Stayed 2 nights in Sep 2023

10/10 Excellent

ADRIAN

Stayed 2 nights in Aug 2023

8/10 Good

Simon

Stayed 1 night in Aug 2023

10/10 Excellent

Lyndsey

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Przemyslaw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and fantastic staff !!!
Stayed 2 nights in Aug 2023

8/10 Good

Andrew

Stayed 1 night in Aug 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good all round.
Great location, very good room and an enjoyable breakfast. I would go there again.
Stayed 1 night in Aug 2023
Response from Reception Team on 17 Aug 2023
Great michael we are really glad you enjoyed your stay and our breakfast.Thank you for your feedback.

8/10 Good

Tasnim

Liked: Staff & service
Stayed 5 nights in Jul 2023

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
10-day stay in July
Disappointed with the room with, some might thing trivial things, but to me important. No bedside light - irritating having to get up when you turn off the lights at night. No phone, even to reception. No net curtain (room 12) on window looking directly into the Travelodge. I could see into their rooms, so they must have been able to see into mine. Shower did not drain very quickly, which meant always soap scum left in a puddle. The staff and welcome were excellent and very friendly.
Stayed 10 nights in Jun 2023

2/10 Terrible

Claire

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
Staff were lovely. No buffet table at breakfast, very limited options at breakfast, I declined the instant coffee and no real coffee was offered. Bathroom very tired looking with missing sealant in and around shower cubicle, extremely poor quality toilet paper.
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from Reception Team on 17 Aug 2023
Amazing feedback, thank you very much!!

8/10 Good

M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel in a central location in the town. All amenities on the doorstep. Staff really helpful and a delicious breakfast. Even the dog got a sausage. Rooms a little dated but for the price very good. Will stay again. Helios
Stayed 2 nights in Jun 2023

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Bargain
Good value for money 💰 good location free parking food excellent
Stayed 1 night in Jun 2023

10/10 Excellent

Gillian

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay at Griffin Newquay very clean, comfortable beds staff really friendly and welcoming
Stayed 1 night in Jun 2023

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will definitely stay here again.
My wife and I had a wonderful, pleasant three-nights stay here at Griffin Newquay. Staff are always helpful and available to tender to your needs. Food and drinks are at an exceptional standard with a wide range of choice, including a daily Specials Menu and a Sunday Carvery. (Best to book in advance for a Sunday Carvery.) You can also include a daily breakfast within your stay, or book it separately, with a wide variety of breakfast to choose, from cereal, to a full English Breakfast. Griffin Newquay is very popular in the local area and dog friendly. Seating is plentiful and not too close together, giving you your own space. Every room has an en-suite, there is also parking available. My wife and I will definitely stay here again.
Stayed 3 nights in May 2023

8/10 Good

Gareth

Business traveller
Liked: Cleanliness, staff & service
Beds ain't the best not very comfy and pillows where flat. Other than that very welcoming. Fantastic location and food was very good!
Stayed 1 night in May 2023

10/10 Excellent

Jean

Liked: Cleanliness, staff & service
Just loved the staff and how convenient everything was. Loved our stay
Stayed 1 night in Apr 2023

4/10 Poor

Andy

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Terrible night sleep , not hotels fault but fighting broke out out about 2 am , people drunk , no security to control the situation. Hotel is clean enough , but like most things it’s gone down hill rapidly.
Stayed 1 night in Apr 2023

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Basic Hotel, clean and tidy but very dated. Massively overpriced for the quality of the room.
Stayed 1 night in Apr 2023

10/10 Excellent

Nicole

Stayed 1 night in Apr 2023

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel with a personal touch
Excellent town centre hotel
Stayed 1 night in Jan 2023

8/10 Good

STEPHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly
only stayed one night but very nice and friendly, near to all the shops and beach.
Stayed 1 night in Dec 2022

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a wonderful place
Lovely welcome from Peter. Double room a good size and clean. Shower red hot. Had a sea view room. Free car parking . Food excellent
Stayed 2 nights in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dave
Hotel was clean only thing I would fault was the silicone loose in the shower tray ,staff friendly good location for shops and evenings out Would definitely stay again
Stayed 2 nights in Oct 2022

10/10 Excellent

Nigel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 1 night stay, perfect location, free parking
Great 1 night stay, perfect location, free parking
Stayed 1 night in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

4/10 Poor

Chai Hoon Susan

Stayed 2 nights in Oct 2022