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Reviews of Fistral Beach Hotel and Spa - Adults Only

4 out of 5
Fistral Beach Hotel and Spa - Adults Only
Esplanade Road, Newquay, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 278 out of 426 reviews" "
Rating 8 - Good. 104 out of 426 reviews" "
Rating 6 - Okay. 30 out of 426 reviews" "
Rating 4 - Poor. 10 out of 426 reviews" "
Rating 2 - Terrible. 4 out of 426 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olawale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great base for a short break in Newquay.
Stayed 3 nights in Apr 2024

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pool. Booked a sea view room with a balcony, beautiful view over Fistral Beach.
Stayed 1 night in Apr 2024

8/10 Good

Katy

Stayed 2 nights in Apr 2024

6/10 Okay

Shannon

Stayed 2 nights in Apr 2024

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great weekend here. All staff is really nice and very professional. Food was good. Location is perfect and sea view from the rooms is wonderful. Would definitely suggest booking treatments early on. The spa has relatively little staff and outside visitors will book treatments too so weekends are particularly busy. Same goes for the restaurant. There is another hotel next door which is for families and part of the same company so during the holidays you can expect more tired parents visit the spa from the other hotel. Parking can also be challenging and the car park seems to be have more spaces just after breakfast when many guests venture out. Overall though a very pleasant stay in a well run hotel. Nice rooms, comfortable beds and spa treatments were surprisingly good too. Can't complain at all.
Stayed 3 nights in Mar 2024

2/10 Terrible

claire

Stayed 1 night in Mar 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and Service. Great views and far from Newquay town
Stayed 2 nights in Feb 2024

8/10 Good

Lynne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice. Well presented and wonderful view and location
Stayed 1 night in Dec 2023
Response from Daniel - Operations Manager on 7 Feb 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Colin

Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 3 nights in Jan 2024
Response from Daniel - Operations Manager on 7 Feb 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Susan

Stayed 1 night in Jan 2024
Response from Daniel - Operations Manager on 7 Feb 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Caroline

Stayed 1 night in Jan 2024
Response from Daniel - Operations Manager on 7 Feb 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

8/10 Good

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location so close to Fistral beach and within walking distance to the other beaches and town. Amazing view from the room and dining ro at breakfast. Breakfast was excellent. Staff very friendly and professional. Only negative was the window in the room couldn’t close completely which meant very cold air blowing in overnight Hotel has two 7kW ev chargers, only one was in working order while I was there. Recommend.
Stayed 2 nights in Jan 2024
Response from Daniel - Operations Manager on 15 Jan 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we appreciate your feedback so that we can better improve the experience we offer our guests.We hope to see you again soon.

10/10 Excellent

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most amazing 2 night break EVER!!
Everything was amazing. Originally booked one night but decided to stay for 2. Breakfast was 2nd to none! Service was friendly and welcoming. All staff happy, friendly, helpful and welcoming. Nothing was too much trouble for any of them. Super fabulous spa facilities and accessible all through the day until late which was great. Room was spacious with plenty of everything needed. Bed was super comfy. We have absolutely ZERO complaints!!!
Stayed 1 night in Jan 2024
Response from Daniel - Operations Manager on 15 Jan 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Response from Daniel - Operations Manager on 15 Jan 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Sebastian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Daniel - Operations Manager on 20 Dec 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

hywel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff who took time to know your name. I regularly stay away and this is a first.
Stayed 1 night in Dec 2023
Response from Daniel - Operations Manager on 20 Dec 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Saira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning stay! We loved everything about our stay, from the breathtaking views to the impeccable service/friendliness of staff. Thank you for a lovely weekend ❤️
Stayed 1 night in Dec 2023
Response from Daniel - Operations Manager on 11 Dec 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Daniel - Operations Manager on 7 Feb 2024
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Lindsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
too short abreak in a lovely hotel
Lovely 2 night stay for business, staff absolutely amazing, couldn't do enough for you. Breakfast lovely and excellent poached eggs. Staff in the dining room again very friendly and so on the ball. Had a couple of treatments and they were fantastic, had rhianne both times, excellent. will definitely stay again.
Stayed 2 nights in Dec 2023
Response from Hotel manager on 9 Dec 2023
Dear Lindsey, Thank you so much for your review. We are so glad that you enjoyed your stay and hope to welcome you back again soon. Best wishes Odette, daniel and the Fistral team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel manager on 23 Nov 2023
Thank you for your review and we hope to see you again soon.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel manager on 23 Nov 2023
Thank you for your review and we hope to see you again soon.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptional hotel and a favourite of ours as a couple .All the staff are amazing and service is impeccable. We had breakfast which is a wide selection and also ate at the restaurant which was a treat . There are plenty of places to eat and drink locally and Beach a minutiae away !
Stayed 2 nights in Oct 2023
Response from Hotel manager on 23 Nov 2023
Dear Jason, Thank you so much for your review. Please return soon!Best wishes

6/10 Okay

Stephen

Liked: Cleanliness, staff & service
Great location But!!
Great setting but our non Sea view room was quite small. Everything was clean, spa!!! Pool with sauna, steam room and jacuzzi. But quite small with on 3 chairs no recliners or place to relax as in other spas I have visited
Stayed 2 nights in Sep 2023

10/10 Excellent

Mr Jonathan

Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful spot to relax
What a lovely place to relax. The decor is amazing. The rooms are clean and fresh and comfortable. Well serviced daily. The restaurant was great. Jack looked after us so well at dinner. The pool is also great. Fab location for a beach day. We will definitely return.
Stayed 3 nights in Jul 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Got engaged on Fistral Beach & the staff made it feel even more special. Would definitely stay again. Wish there were more meal options for people on a lower budget.
Stayed 5 nights in Jun 2023

4/10 Poor

Michael, Salt Spring Island

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
the food in the restaurant was quite good thankfully. the room rate was way high as the mattress was very hard causing morning back pain for my wife & myself. The pillows were like old tea bags - horrible. Linens were mediocre at best. the room (315) wasn’t clean, there were weird crumbs on the bed upon check in. Excellent view - I guess that’s what we paid for? The hotel felt run down in general. Really disappointing overall. Very expensive but def not worth it.
Stayed 1 night in Jun 2023
Response from Daniel - Operations Manager on 17 June 2023
Dear Michael,Thank you for your recent visit and for taking a moment to leave a review.I am very saddened to read that you had major reservations regarding the cleanliness of your room and state of our hotel. Please do be assured that we pride ourselves on the quality of our housekeeping services and have we constantly strive to upgrade and refresh our hotel.Please do accept my apologies that you did not enjoy your stay and please don't hesitate to be in touch if I can be of any further assistance.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Daniel - Operations Manager on 17 June 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Megan

Stayed 2 nights in May 2023
Response from Daniel - Operations Manager on 17 June 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Daniel - Operations Manager on 17 June 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Zoe

Stayed 1 night in May 2023
Response from Odette on 9 May 2023
Dear Zoe, Thank for taking time to write your review. We hope to welcome you back soon!Best wishes Odette Dreyer .Hotel Manager Fistral Beach Hotel & Spa

10/10 Excellent

Jamie

Stayed 1 night in May 2023
Response from Odette on 5 May 2023
Dear Jamie,Thank you for your review. We do hope to see you again. Ward regardsOdette DreyerHotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Highly recommended
Staff, views and food are fantastic
Stayed 3 nights in Apr 2023
Response from Daniel- Assistant Operations Manager on 16 Apr 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Martina

Stayed 2 nights in Feb 2023
Response from Daniel- Assistant Operations Manager on 16 Apr 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Barbara

Stayed 1 night in Feb 2023
Response from Hotel manager on 23 Nov 2023
Thank you for your review and we hope to see you again soon.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Daniel- Assistant Operations Manager on 4 Feb 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

jan

Stayed 1 night in Jan 2023
Response from Daniel- Assistant Operations Manager on 8 Jan 2023
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Daniel- Assistant Operations Manager on 6 Dec 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
We loved the hotel and staff. Luxurious room and pool. Only negative would be the room is so hot.
Stayed 1 night in Nov 2022
Response from Daniel- Assistant Operations Manager on 17 Nov 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Daniel- Assistant Operations Manager on 17 Nov 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Viktor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely place, customer service, Clean and well maintenance
Response from Daniel- Assistant Operations Manager on 17 Nov 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience
Amazing experience as usual. We stay here frequently and always have a wonderful experience. Staff are exceptionally friendly and helpful and the hotel is extremely clean.
Stayed 1 night in Oct 2022
Response from Daniel- Assistant Operations Manager on 17 Nov 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2022
Response from Daniel- Assistant Operations Manager on 17 Sept 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Daniel- Assistant Operations Manager on 12 Sept 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022
Response from Daniel- Assistant Operations Manager on 5 Sept 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022
Response from Daniel- Assistant Operations Manager on 30 Aug 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.Kind regards,Daniel GunsonAssistant Operations Manager

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2022
Response from Daniel- Assistant Operations Manager on 21 Aug 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. We hope you enjoyed your stay and that you will be back to stay with us again soon. Kind regards,Daniel GunsonAssistant Operations Manager

10/10 Excellent

DUNCAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff made this a guaranteed 5 star stay
It is a lovely hotel, beautiful views, very calming decor and great vibe. But it is the staff that make it a 5 star stay. From the moment we arrived until leaving, everyone was genuinely friendly and helpful.
Stayed 4 nights in Aug 2022
Response from Daniel- Assistant Operations Manager on 20 Aug 2022
Thank you for your taking time to review your stay at Fistral Beach Hotel & Spa, we really appreciate your feedback as it helps and guides us to ensure that we are providing fabulous experiences for our guests. It is sensational to read that you enjoyed your stay and we hope to see you again soon.Kind regards,Daniel GunsonAssistant Operations Manager