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"Very comfortable stay with friendly, helpful staff. Nice restaurant onsite. Sadly the pool was not available when I wanted to use it. "

"Very good hotel and value for money"

"We (family of 2 adults + 2 children + dog) had a very comfortable night’s stay in the adjoining family rooms. We were very impressed with the value for money, the rooms were very clean & spacious and the beds were comfortable (single beds were larger than normal!). At first the adjoining door was locked as the booking seemed to be mixed up, but the issue was sorted promptly at reception. We then had a knock on the door by a member of staff the following morning asking if we had booked the second room, but this seemed fine when I assured her we had! The booking on hotels.com is very confusing for the adjoining family rooms, with each room being listed separately but each priced at twice the normal room price (confirming that booking one does indeed book both!). I suspect this issue caused the confusion. Anyway, assuming we are not charged double next time (!), we will definitely book in here again next summer on our way between London & the Highlands & back again. "

"Our stay surpassed expectations. Check in was friendly and very professional. Everything was covered by the receptionist. The room was spacious and fresh - the bed was very comfortable. The air conditioning worked well and was much appreciated in the heatwave! Breakfast was plentiful and a small choice of cooked breakfast was on offer - all piping hot! The staff were very efficient at clearing tables and topping up supplies. Everything spotlessly clean. Well done and thanks to the amazing team at this hotel."

"All good "

"Hotel tired but ok for the price "

"Loved the whole experience! The grounds are epic."

"Excellent service from check in to check out, rooms were big, rooms were serviced everyday and althoigh i didn't have dinner at the hotel the breakfast was excellent. Managed to use the gym, pool and steam room whilst staying at the hotel. When staying in Telford again i will make sure i book again at the Mercure. Very close to shops, restaurants and even a cinema across the road!"

"Nice clean room and friendly staff Shame about some of the food not being up to Marston's usual standard (we use our local regularly)"