Holiday Homes in Newlands East

"After weeks of planning, we were greatly disappointed to receive a cancellation notice just a few hours before check-in. The host claimed a family emergency required all bookings to be canceled.However, after investigating, we discovered that the real issue was a double booking, and the host chose to cancel our reservation to accommodate another guest. The host made no effort to apologize, provide alternative accommodations, or offer any assistance. As a result, we were left stranded without a...

"It was lovely property and the host was gracious, helpful and polite. "

"We ended up staying at another property due to locals warning us that the area where this property is situated is EXTREMELY DANGEROUS and that the would not recommend us going there at all. We were expecting to arrive after dark thus did not want to take the chance."

"Could not get hold of the owner. Eventually after 9pm she answered her phone, promised to make a plan to meet up and hand over keys, and then nene answered my calls from that day forward So NO I did not actually get to stay at the place and I want a complete refund as I now had to risk to find a place to stay late at night, with a child and dog in tow Explain that"