Charlestown, a neighbourhood in Newcastle, is home to Newcastle Motel. The area's natural beauty can be seen at Lake Macquarie and Newcastle Beach. Newcastle supa putt golf and Hunter Ice Skating Stadium are also worth visiting. Visit our Newcastle travel guide
Check-in start time: 1:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 8 AM - 9 PM
Front desk staffed during limited hours
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
We should mention
This property does not have any lifts
Property is also known as
Newcastle Heights
Newcastle Heights Charlestown
Newcastle Heights Motel
Newcastle Heights Motel Charlestown
Newcastle Heights Motel Greater Newcastle/Charlestown, Australia
Newcastle Motel Charlestown
Newcastle Charlestown
Newcastle Motel Motel
Newcastle Motel Charlestown
Newcastle Motel Motel Charlestown
Frequently asked questions
Does Newcastle Motel have a pool?
Yes, this property has an outdoor pool.
Is Newcastle Motel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Newcastle Motel?
Self-parking is free at this property.
What time is check-in at Newcastle Motel?
Check-in start time: 1:00 PM; check-in end time: midnight.
What time is check-out at Newcastle Motel?
Checkout is at 10 AM.
Where is Newcastle Motel located?
Located in Charlestown, this motel is within 2 miles (3 km) of Charlestown Square, Twin Creeks Reserve and Westfield Kotara. Glenrock State Conervation and Banksia Reserve are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Newcastle Motel Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
They lost/resold my booked rooms so to get higher price for football fans despite having booked and confirmed two months prior to date?
Shall not be recommending this motel to my family and friends who would use this during visits to newcastle area.
No apology or contact from staff and nobody answers the phone, not a good way to run a bussiness?
Motel was well situated however quite dated. No staff during check in and check out, initial room was not what was booked however resolved quickly with upgrade to family rooms. Bathroom fixtures were broken and very small but the water pressure in the shower was excellent
Pool was disgustingly green when asked staff they said it was cleaned the previous day a very disappointed answer just to make me leave
There was tea and coffee but no key ingredient "milk"
There was no toilet paper at all in the room
The taps are literally marked back the from cold water comes out hot and hot water comes out cold
Verified traveller
Stayed 1 night in May 2021
6/10 Okay
Katelyn
17 May 2021
Liked: Staff & service
Not hot water
Katelyn
Stayed 4 nights in May 2021
4/10 Poor
Verified traveller
16 May 2021
Disliked: Staff & service
No offer of complimentary milk for the coffee, no complimentary soap, shampoo etc! No welcome, no help with anything, no remote for TV had to ask (TV could only be turned on and off without remote- no manual channel or volume buttons). Not very accomodating stay at all.
DO NOT STAY AT THIS MOTEL, sheets were stained, it took an hour for new sheets this being 10pm. I checked out after one night and was promised a refund on the second night, this has not happened. Door handle difficult to open and close, no kettle in room, pool was not in operation. Nothing like the website offered, extremely disappointing. Noisy, did not sleep till 3am. Office unattended on several occasions.
Close to shopping centre. Clean comfortable rooms. Quiet.
Verified traveller
Stayed 1 night in Dec 2020
6/10 Okay
Verified traveller
6 Dec 2020
Disliked: Staff & service
Poor
People in room next to me were up all night in and out of their room saying it was crawling with cockroaches.
I informed the cleaners 3 times that I am a night shift worker and would be sleeping during the day only to have them walk into my room and wake me not once but twice.
Not even worth the $99 I paid for it. The bed is itchy. Walls are dirty. Windows had cracks in them. Was on edge the whole night. The walls are paper thin. Don’t think my partner or I even got like one hour of solid sleep with how uncomfortable the beds are and hearing everything going on outside
The bed and pillows were comfy and staff polite, but that’s as far as I get with the positives.
The bathroom had mould everywhere, the ceiling and throughout the grout. I had to shower with my things on. There are smears if god only knows what’s on the door and walls throughout as well as blood on the bathroom door.
People generally say ‘you get what you paid for’, but I’ve paid less and stayed in better conditions.