Hotels with Pool & Resorts in Newcastle from AU$132

" Throughout our stay, the front desk team and management stood out for their professionalism. Even when addressing concerns, they remained composed, attentive, and solution-oriented. That level of consistency under pressure speaks highly of their training and dedication. The gym facilities were well-equipped, though cleanliness initially fell short. Once this was brought to their attention, the staff acted immediately to rectify the issue. Their quick response demonstrated a genuine openness to feedback and a proactive approach to improvement. Housekeeping was generally satisfactory, though there was one instance where our room was not cleaned thoroughly. That said, when we raised concern, the team promptly offered to return and make it right, which we appreciated. "

"the breakfast was wonderful....pool side was clean and calming"

"Overall "

"Everything was great "

"The Staff. Abigail, Devon and Humphrey. Made me feel at home. That’s why Terra Nova is my go to when I go to Kingston. Breakfast amazing. Atmosphere great. Staff 2nd to None."

"On my visit the cleaning staff forgot to clean the room for 1 day out of my 9 day stay or they forgot to put soup or a shower mat back in the room after cleaning. This hotel is good only just for sleeping and not to stay and enjoy the pool or to relax at. The Jamaican breakfast was delicious although the portions were small and the staff was friendly and professional. The other staff were very friendly and helpful. It was mango season and I think they could have offered their guest mangoes or some kind of mango dessert or drink free since the mangos were going to waste."

"It was peaceful an0"

"Great location"

"Lively proprty but has seen better days. Its starting to look its age. It urgentlyrequires TLC. We had the best massage"