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"Dining at del Lago was good and prices were very reasonable. Rooms were clean and the beds were more comfortable than most Casinos we have stayed at before. The location of del Lago Resort & Casino is great. Easy to get in and out with, and a parking garage and outside parking very close to the entrance. They have self serve coffee, and soft drinks which we really appreciate. Would recommend del Lago Casino & Resort to anybody looking for an out of the way Casino to gamble, or just get away."

"We loved it!!"

"Reserved a double room. Stayed with my teenage daughter and was given a king room. Tried to change after we got our keys and was told there was nothing they could do because they were sold out. I had to share a bed with my large child. Also, we were given an accesible room for the second weekend in a row. This hotel was cleaner than Irondequoit but there was no manager available to discuss the situation with and we paid up for two beds and didn’t get what we paid for. Btw, we checked in at 3:11 pm so it was just minutes after we were allowed to so it wasn’t late check in or anything. Never heard from management. Will never trust Hampton Inn again. "

"Comfortable, clean, quiet hotel. "

"Guest service was wonderful, breakfast was varied, hot and stocked. Front desk was attendant was great. Property and rooms were clean and fresh. "

"Not enough staff. Advertises a restaurant online but there is not one. But a cute, clean hotel."

"Clean room"

"I had stayed here a few years back of course it was a little newer. they were working on the pool so we were not able to swim but the gym was awesome and clean We stopped at the restaurant in the morning to have breakfast staff was amazing the food was fresh and amazing I guess they make a lot of their food fresh hollandaise etc in the morning 😊. The room we stayed in was tidy , the bathroom was so much cleaner than the room but some repair was needed and window treatments things like that could have been a little better cleaner for the price we paid"

"Another guests 2 dogs kept barking at all families they saw"