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"Very clean and very accommodating room was clean "

"Run down dirty hotel. Do not recommend. "

"Gym was great, yes it every day"

"The staff was helpful, everyone was really nice. Registration was easy and pleasant, the ladies there explained everything and even gave a good food recommendation in the area when i asked. My issues would be with the cleanliness of the room and the fact that i lost power on one of my mornings and had to delay my plans due to no electricity in my room. Also the fact that we stayed for a week and needed to go down to bar/coffee area to use the small microwace they had to warm up food for a family of 4 and then have to carry it all back up to 12th floor was very inconvenient. I did call to ask if they had microwave for the room and was told "no mamm we don't do that". Even though i had walked past a utility room on my floor that had at least 20 microwaves in there. I also feel like the area the hotel was in was not the best, you would not know that from the pictures though. Overall stay was just okay. "

"The valet service for the parking lot was really weird. I’d never had this experience before so I was very confused by it. You have to take all of your stuff out of your vehicle right away before you can go into the hotel to check in because they take your vehicle and put it on top of this parking structure. I forgot something in my car and since it was already parked up on the very top with 2 cars underneath, I wasn’t able to access it. They also keep your keys overnight and in the morning when I went to get my car, it was apparent that the keys had been left inside my car since the guy did not grab the key from the booth before he went to pull it out. Maybe it’s just me because I have never experienced this before but I did not like that. The staff was fine, not overly friendly or welcoming. The hotel was also fine. Just pretty basic. The beds were comfortable enough for a one night stay. The shower was nice. It was pretty noisy outside and in the hall. You can hear every little noise and I think because the floor is tiled, it just echoes. I didn’t bother with the breakfast buffet since other reviews said it wasn’t worth the money. The one plus was that it was in a good location since we were attending a concert at the prudential center so it was in a short walking distance. Google Maps did take us to the wrong spot originally so we had to call and ask where the parking lot was, which was on another street. "

"Check in was very smooth. Rooms were very clean. Will be staying here again. "

"Everything was fantastic. Staff on front desk was super friendly "

"Great "

"It was the WORST experience. The room we were assigned smelled like cigarettes, we requested to change rooms, and the only solution they gave us was to spray the room. Then they moved us to a room without air conditioning. The receptionist had the WORST intention. I DO NOT RECOMMEND STAYING AT THAT HOTEL."