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Reviews of Reservation Resources - 360

2 out of 5
Reservation Resources - 360
360 W 30th St, New York, NY

Reviews

6.6
Rating 10 - Excellent. 3 out of 7 reviews" "
Rating 8 - Good. 1 out of 7 reviews" "
Rating 6 - Okay. 0 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

6.4/10

Cleanliness

8.0/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Gloria, Anaheim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Great location. Good customer service
Response from Harry on 2 Mar 2023
Thank you for your review, Gloria! 'Till we see you again here next time!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ideal for solo travelers
Up the street from penn station ideal for time square and shops , basic no pots or pans just one problem take care entering the bathroom the pipe going floor to ceiling is hot burnt my arm on it it feeds the radiators room 4 . Thanks Harry for a worm friendly welcome hope to see you again
Stayed 4 nights in Dec 2019

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location and great service. Ill definitely be back!
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities
No blanket. The temperature outside dropped to 55 that night. There was no heat in the room. The only bath towel was on the floor. There was food from previous person in the refrigerator and freezer. It seemed possible to me that the bed linens were dirty.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Why did they get such good reviews?
I booked this because the price was reasonable and it was close to the High Line Park, which is right down the street. When I went to pay, a cleaning fee of $50 was slapped on, a rude surprise--but right in line with a lot I learned on site. It had gotten great reviews on Hotels.com, but I am convinced they were written by the owner. The room was SPARTAN--why have a stove when all else that is supplied are: paper plates, one spoon, a dirty pot with no implements for cleaning, no dish towel, no paper towel. I did get a bath towel, which still had tags on it--but no soap, washcloth etc. They should have a note that says 'Bring your own everything.' The topper was finding a drawer full of someone else's clothes. The bed had clean sheets, but no blankets. Some of the furniture was new, but poorly assembled. It WAS clean. The shared bathroom was tiny, but an overweight person would have had difficulty fitting in, ditto the shower. I just had the feeling they weren't quite ready to be open, I did think it had potential--good location, and they tried to contact me to see when I would be checking in, but I wasn't able to get to my email for several days. My reception wasn't very friendly, but I now know they didn't know exactly when I was coming. I feel the $50 cleaning fee was very over the top when the room was so bare, there was nothing to get dirty...In summary, convenient to High Line, but they need to drop their prices or step up their game.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Jun 2019

10/10 Excellent

Luis Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2019