Reception

Reviews of Opera House Hotel

3 out of 5
Opera House Hotel
436 East 149th Street, Bronx, NY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1006 reviews" "
Rating 8 - Good. 217 out of 1006 reviews" "
Rating 6 - Okay. 51 out of 1006 reviews" "
Rating 4 - Poor. 18 out of 1006 reviews" "
Rating 2 - Terrible. 40 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis of comfort in a very busy neighborhood. Inside the hotel, it was nice and quiet. The beds were comfortable and rooms very clean. Breakfast was nice and convenient to have!
Stayed 1 night in May 2024

10/10 Excellent

Kayla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who was the hotel front desk guest agent took care of us as soon as we walked in. He was so kind and very courteous which saved US dollars on fees to check in. We are grateful we choice this place.
Stayed 2 nights in May 2024
Response from FD on 24 May 2024
Thank you so much for your feedback, and thank you for staying with us!

10/10 Excellent

Greta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 1 night in May 2024
Response from FD on 23 May 2024
Thank you for your feedback! We appreciate you staying with us.

10/10 Excellent

Chantel

Liked: Cleanliness, staff & service
Hidden treasure
Stayed 1 night in May 2024
Response from FD on 21 May 2024
Thank you so much for your feedback, and thank you for staying with us at the Opera House!

10/10 Excellent

Savitri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, great breakfast 2 nd floor quiet
Stayed 1 night in May 2024
Response from FD on 20 May 2024
Thank you so much for your feedback, and congratulations on you graduation!

8/10 Good

Nirmal

Liked: Cleanliness
Stayed 5 nights in May 2024
Response from FD on 19 May 2024
Thank you for your feedback, and thank you for staying with us at the Opera House!

10/10 Excellent

Donald

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Hotel was great, love the history. The neighborhood is terrible, dirty, rats!, garbage on the sidewalks and in the streets. "Don't go out at night" is what we were told upon arrival.
Stayed 4 nights in May 2024
Response from FD on 12 May 2024
Thank you for your feedback, and thank you for staying with us.New York City is the city that never sleeps, and people are out and about at all hours of the day and night! :)

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed everything about this hotel! It was exceptionally clean (I passed a housekeeper cleaning the hallway baseboards!), the staff was wonderful, and I loved being able to get coffee 24/7! The hotel IS in a neighborhood, rather than tourist central, but the two of us, both female, felt very safe walking around.
Stayed 1 night in May 2024
Response from FD on 11 May 2024
Thank you for your feedback! We appreciate you staying with us.

10/10 Excellent

Janell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious
Stayed 3 nights in May 2024
Response from FD on 11 May 2024
Thank you for your feedback! We appreciate you staying with us.

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Delicious breakfast. Tea, chocolate, cofee and cookies 24/7. Very clean. Great staff.
Stayed 3 nights in Apr 2024
Response from FD on 10 May 2024
Thank you for your feedback, and thank you for staying with us!

10/10 Excellent

Savitri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time staying there for work, I had stayed next door at their sister property, clean room, staff was very good, quiet…I wish the gym was open earlier some of us health care workers need to workout earlier to get to 7 am shift
Stayed 2 nights in May 2024
Response from FD on 10 May 2024
Thank you for your feedback, and thank you for staying with us!

10/10 Excellent

Charles Inchul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Employees are very helpful and the Hotel itself was really clean. I really liked that they made smoking area at the parking lot area.
Stayed 2 nights in May 2024
Response from FD on 10 May 2024
Thank you for your feedback, and thank you for staying with us!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Response from FD on 10 May 2024
Thank you for your feedback, and thank you for staying with us!

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from FD on 29 Apr 2024
Thank you for staying with us. We appreciate your feedback.

8/10 Good

Emilie

Stayed 3 nights in Apr 2024
Response from FD on 19 May 2024
Thank you for your feedback, and thank you for staying with us at the Opera House!

10/10 Excellent

Joel

Stayed 1 night in Apr 2024
Response from FD on 19 May 2024
Thank you for your feedback, and thank you for staying with us at the Opera House!

2/10 Terrible

nicolae

Business traveller
Disliked: Staff & service, amenities
employees beat you up, they are very nervous and rude
Stayed 1 night in Apr 2024
Response from FD on 29 Apr 2024
We appreciate your feedback.

2/10 Terrible

Md Foyzul

Stayed 1 night in Jan 2024
Response from FD on 12 May 2024
Thank you for staying with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please let us know, where we went wrong during your stay.

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to the subway. Clean comfortable rooms with a good free breakfast. Only issue was there were few outlets in the room for charging. Front desk was super helpful!
Stayed 5 nights in Apr 2024
Response from FD on 23 Apr 2024
Thank you for your feedback!

2/10 Terrible

Md Foyzul

Stayed 1 night in Feb 2024
Response from FD on 12 May 2024
Thank you for staying with us. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Please let us know, where we went wrong during your stay.

6/10 Okay

MIR

Travelled with family
Liked: Cleanliness
Hotel is just ok but surrounding If scary place. Homeless and drunk people everywhere. Road is full of trash and filthy. If I know before book I will never stay there.
Stayed 5 nights in Apr 2024
Response from FD on 22 Apr 2024
Thank you so much for your review.

10/10 Excellent

LaNita

Travelled with family
Liked: Staff & service, property conditions & facilities
Beautiful inside, quiet, business like atmosphere, decorated beautifully. peaceful, restful, atmosphere, cleanness in breakfast room.
Stayed 3 nights in Apr 2024
Response from FD on 22 Apr 2024
Thank you so much for your feedback! We are glad you enjoyed your stay with us :)

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from FD on 19 Apr 2024
Thank you so much for your feedback.

10/10 Excellent

matthew

Liked: Amenities
Neat room
Stayed 6 nights in Apr 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

8/10 Good

MICHELE CHRISTINE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for events at Randall Island Park.
Stayed 3 nights in Apr 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Prince

Stayed 1 night in Apr 2024
Response from FD on 29 Apr 2024
Thank you so much for you feedback, and thank you for staying with us at The Opera House.

10/10 Excellent

Krystal

Liked: Property conditions & facilities
Stayed 3 nights in Apr 2024
Response from FD on 16 Apr 2024
Thank you for you feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean inside. Also it’s a historical landmark the displayed legends who ocupied the property baseball greats
Stayed 3 nights in Apr 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Shavory

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay.. heading to the property was a little sketchy but once I arrived I was shocked and satisfied very nice clean rooms and fast housekeeping
Stayed 3 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

8/10 Good

Ashlie

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and very helpful.
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Chaim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 17 nights in Feb 2024
Response from FD on 23 Apr 2024
Thank you for your feedback.

10/10 Excellent

Ramon Donato

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Sunday

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Around the hotel is fair , but hotel inside and staff are excellent
Stayed 2 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, not the best location
Stayed 2 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

LEOPOLDO, BRONX

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

8/10 Good

Omo

Liked: Cleanliness, staff & service, property conditions & facilities
Was great house keeping
Stayed 5 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

8/10 Good

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Yvon

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We are glad you had a great experience! We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Godwin

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in. Rooms clean Good breakfast included.
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

8/10 Good

Sunday

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and clean but the outside the environment is busy and noisy but is good
Stayed 1 night in Feb 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of Ubers available…during the day there are a lot of street vendors, but the hotel is located at the tail end of this busy corridor. Grocery store across the street and lots of local restaurants for dining. Really close to Harlem, which provided more historical activities and walking opportunities.
Stayed 3 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Joselyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First time here had a great experience i never sleep of feel comfortable in hotels but i sure did get my rest here
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We are so glad that you were able to feel comfortable in our hotel. We strive to make it a pleasant experience for our guests. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Michael

Business traveller
Liked: Property conditions & facilities
This was a perfect hotel for me as I was working just around the corner. The metro station is a 2 minute walk away which means the centre of Manhattan is about 30 minutes away using the 2 train. The hotel itself is spotless. The receptionists are very friendly and professional. After staying here for two weeks, I got to know them by first name and it was always a nice welcome coming back into the hotel after a day at work. The gym adequate for me as it had cross trainers, treadmills, bikes and weights. The breakfast each morning was perfect for me. Toast, bagels, etc. yoghurts, cereal, boiled eggs, banana, oranges and apples. Plus fruit juice. On top of that the hotel offers a free coffee machine all day that includes the premier drinks like Latte, capacino, hot chocolate, and black coffee. Rooms were cleaned daily and kept spotless I highly recommend this hotel. But like most regions of the Bronx (so I am told) be careful going out at night. But during the day I feel very safe and the area certainly has Charater.
Stayed 7 nights in Mar 2024
Response from Darcy on 16 Apr 2024
Thank you so much for your feedback, Michael. We remember you too, as you were a very pleasant and friendly guest. We appreciate you choosing the Opera House Hotel.

6/10 Okay

Tkiyah

Stayed 2 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful. The front desk associate that greeted us was very friendly, efficient in checking us in and helpful when we asked about dining. The color scheme and decorations were very nice. The room was modern and up to date. We were very pleased with our stay here. My only suggestion it that they get shower curtains that reach the floor so that the floor doesn’t get so wet.
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

Corinthia

Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you so much for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff, quick responses when we needed extra towels and pillows. Really enjoyed my stay.
Stayed 2 nights in Mar 2024
Response from FD on 16 Apr 2024
Thank you for your feedback. We appreciate you choosing the Opera House Hotel.

10/10 Excellent

hang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and friendly staffs
Stayed 1 night in Mar 2024
Response from FD on 16 Apr 2024
Thank you for your feedback. We appreciate you choosing the Opera House Hotel.