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Hyatt Union Square New York

4.0 star property
Travelers can count on multilingual staff and excellent amenities while exploring NYC landmarks like Grand Central Terminal from this central location

Choose dates to view prices

Hyatt Union Square New York offers a sophisticated Manhattan retreat with American cuisine at Bowery Road and city views from the terrace. In-room WiFi keeps guests connected, while the 24-hour gym and business center support fitness routines and work demands.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is AU$375
includes taxes & fees
25 May - 26 May

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About this property

Hyatt Union Square New York

  • Upscale hotel near New York University
  • Located close to Empire State Building and Grand Central Terminal, Hyatt Union Square New York provides a terrace, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Bowery Road, offers breakfast, brunch, lunch and dinner. In addition to a 24-hour gym and a 24-hour business centre, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Limo/town car service, cooked-to-order breakfast (surcharge) and free bike hire
    • Valet parking (surcharge), express check-out and express check-in
    • Luggage storage, a front desk safe and wedding services
    • Guest reviews say great things about the helpful staff and location
  • Room features
  • All 178 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Other amenities include:
    • Hypo-allergenic bedding and down duvets
    • Bathrooms with rainfall showers and free toiletries
    • 37-inch flat-screen TVs with premium channels
    • Coffee/tea makers, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key Global – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 34 kg per pet)

Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.43 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 30.00 per person
  • Valet parking fee: USD 85 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hyatt Union Square New York pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 34 kg per pet. There's a fee of USD 150 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Union Square New York?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hyatt Union Square New York on 25 May 2026 start from AU$375, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hyatt Union Square New York?

Valet parking is available for USD 85 per night.

What time is check-in at Hyatt Union Square New York?

Check-in start time: 3 PM; check-in end time: noon. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Union Square New York?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Union Square New York located?

Located in Manhattan, this hotel is within 1 mi (2 km) of New York University and Empire State Building. Grand Central Terminal and Times Square are also within 2 mi (3 km). 14 St. - Union Sq. Station is only a 2-minute walk and 3 Av. Station is 4 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 601 out of 1006 reviews
Rating 8 - Good. 232 out of 1006 reviews
Rating 6 - Okay. 77 out of 1006 reviews
Rating 4 - Poor. 56 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

Reviews

Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Close to the subway and a lot of restaurants and bars.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Comfortable room, spacious lobby and bar area, nice people, great location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Great location, quiet room, nice room design - very comfortable
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

aileen

Liked: Cleanliness, staff & service, amenities
Room was very comfortable and hotel staff were great.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was lovely and welcoming. I do wish the rooms had a microwave or they have a common area with a microwave. The location was convenient and the restaurant's food and drinks were very good. The fire alarm went off early in the morning which was not fun but the staff was accommodating. I would stay here again.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities
Clean rooms, great location
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Well located, great restaurant and friendly staff.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Shower pressure is weak. Good location with plenty of restaurants, bars, breakfast, and entertainment options.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well located - a block from Union Square ( which has a lovely four day a week public outdoor fresh food market ) and is in the midst of a miriad of shops and restaurants and close to all the subway lines at Union Square. The rooms are ample sized and very well outfitted with facilities and clothes storage and the staff - from the front desk to the restaurant .. to the assisting staff are all wonderful.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Anicruz

Liked: Cleanliness, amenities, property conditions & facilities
Location is good, rooms are very small, staff is ok.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Erin

Great location, clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kerem

Liked: Cleanliness, amenities, property conditions & facilities
Staff was wonderful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kerem

Liked: Cleanliness, amenities, property conditions & facilities
Room was in great condition. Easy to access amenities and a friendly staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely convenient to the Metro. Coffee shops, wine store across the street. High floor had floor to ceiling windows. Quiet. Front desk staff excellent, shout out to Alejandro our helpful doorman!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
Clean room! Friendly staff, nice lobby and bar area.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities
Excellent downtown option. Lovely rooms and lobby. Excellent housekeeping.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

gus

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Very nice service. Accommodated us with extending the stay and complimentary upgrade. Room was very nice and clean. This will be our go when visiting NYU.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Front desk reception and service was great
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Deanna

The location and room was great!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Clark

Liked: Cleanliness, amenities, property conditions & facilities
The staff is terrific! The hotel is in a great location, and the rooms are quiet, clean, and comfortable.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

LaTonya

Liked: Cleanliness, property conditions & facilities
Staff Was Amazing And The Rooms Were Nice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, they were friendly, room was clean
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kathleen

Excellent stay - just 2 nights. Great staff & can’t beat the Union Square location. So many great restaurants, Strand bookstore, close to Gramercy & the Village. Room was cute & clean!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, quiet room and attentive front desk staff. We enjoyed our stay!
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was good. The location is excellent — close to the subway, surrounded by restaurants, and very walkable. There is a fire station nearby, so you may be awakened by sirens a few times during the night. The room was in good condition. However, the bathroom sink is very shallow and not very practical. I wish there were more counter space around the sink to place toiletries and personal items.
Stayed 1 night in Feb 2026