Room, 1 King Bed, City View (High Floor)

Reviews of Courtyard Long Island City/New York Manhattan View

3 out of 5
Courtyard Long Island City/New York Manhattan View
29-15 Queens Plaza North, Long Island City, NY

Reviews

8.6

Excellent

Rating 10 - Excellent. 437 out of 798 reviews" "
Rating 8 - Good. 242 out of 798 reviews" "
Rating 6 - Okay. 56 out of 798 reviews" "
Rating 4 - Poor. 34 out of 798 reviews" "
Rating 2 - Terrible. 29 out of 798 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

JQuita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from General Manager on 19 May 2024
Dear JQuita, Thank you for this excellent rating! We always work hard to provide a great experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Courtyard by Marriott Long Island City hotel. We'd love to host you again someday for yet another unforgettable visit.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Christopher

Travelled with partner
Liked: Amenities
Convenient for our needs
Stayed 3 nights in Apr 2024
Response from General Manager on 27 Apr 2024
Dear Christopher, Thank you for your wonderful feedback on your stay at the new Courtyard by Marriott Long Island City. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city and that you enjoyed your time with us. We look forward to having you stay with us again the next time you visit the Big Apple.Warmest Regards, Abner C. Withers, Jr.General Manager

8/10 Good

samara

Travelled with partner
Liked: Staff & service, property conditions & facilities
Limited parking and expensive!
Stayed 1 night in Apr 2024
Response from General Manager on 19 Apr 2024
Dear Samara, Thank you for your review of your visit to our hotel. We are glad that you had an enjoyable experience staying with us. However, we apologize for the inconvenience you experienced with the lack of parking spaces when you arrived. We always try to accommodate our valued guests to the best of our abilities; therefore, we are sorry that you encountered this frustration during your visit. Please know you can notify our front desk on your next visit, and we will be happy to assist you with this situation. It was our pleasure accommodating you, and we hope to see you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

queen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is accommodating and do extra mile to provide your needs.
Stayed 2 nights in Apr 2024
Response from General Manager on 15 Apr 2024
Dear Queen, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It's great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thank you again for staying with us, and we hope you will choose us again in the future.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Joseline

Liked: Property conditions & facilities
Stayed 4 nights in Mar 2024
Response from General Manager on 9 Apr 2024
Dear Joseline, On behalf of our team at Courtyard by Marriott Long Island City hotel, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to our exciting city.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

??

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a three-minute walk from the subway station, which is very convenient. The hotel staff are very friendly and have a very good attitude. The room is clean and spacious, and the price/performance ratio is very high.
Stayed 4 nights in Feb 2024
Response from General Manager on 24 Mar 2024
Dear Guest, Thank you for choosing Courtyard by Marriott Long Island City Hotel and sharing your feedback. We are thrilled to know you were pleased with our convenient location, thoughtful hospitality, and refreshing accommodations. We also appreciate you mentioning the excellent value we offer to our guests. It was a pleasure to host you, and we look forward to welcoming you back soon,Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Ebony, Grand Prairie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel great location in an accessible area. The room was a bit small for the price, the view wasn’t that great, the shower set up was weird, they didn’t clean behind the toilet prior to our stay but they did accommodate us and the stay was nice. The beds and pillows are AMAZING best sleep I’ve had in a while
Stayed 3 nights in Mar 2024
Response from General Manager on 24 Mar 2024
Dear Ebony, Thank you for being our guest at the Courtyard by Marriott Long Island City Hotel and sharing your experience. We are delighted to know you were pleased with our ideal location and comfortable beds and pillows. However, we are sorry for the difficulty you had with our accommodations. Our main aim is to provide attention to detail; therefore, we regret this was not your experience. Your comments are valuable as they will help us improve going forward. We also regret your disappointment with our views. Thank you again for your feedback, and we look forward to your return visit. Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Kalynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, quiet and not to mention there were so many dining options just a few minutes away
Stayed 1 night in Mar 2024
Response from General Manager on 9 Mar 2024
Dear Kalynn, It was our pleasure to have you stay at Courtyard by Marriott Long Island City Hotel recently. We are delighted to know that we were able to provide you with a comfortable and peaceful visit. We are also glad that you appreciated our central location close to restaurants and entertainments. We enjoyed having you as our guest, and we hope to see you again on your next visit. Warmest Regards,Abner C. Withers, Jr.,General Manager

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Vd sv
Stayed 2 nights in Feb 2024
Response from General Manager on 9 Mar 2024
Dear Fabian, Thank you for taking the time to leave us an excellent rating. We are thrilled to know you had a positive experience during your stay. We look forward to welcoming you back soon at Courtyard by Marriott Long Island City Hotel.Warmest Regards,Abner C. Withers, Jr.,General Manager

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to places I needed to travel to during the day. Staff was great and very helpful.
Stayed 1 night in Feb 2024
Response from GENERAL MANAGER on 28 Feb 2024
Dear David, Thank you for your feedback on your recent stay at the new Courtyard by Marriott Long Island City. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city! We are also happy you appreciated our courteous and attentive staff. Thank you once more for being our guest. We look forward to having you stay with us again the next time you visit the Big Apple.Warmest Regards, Abner C. Withers, Jr.General Manager

10/10 Excellent

Jaclyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good stay
Stayed 1 night in Feb 2024
Response from General Manager on 27 Feb 2024
Dear Jaclyn, We were thrilled to welcome you to the new Courtyard by Marriott Long Island City Hotel, and we thank you for your review! We are pleased your stay was great, and we hope you will come back the next time your travels bring you to our wonderful city!Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Jhonattan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Jhonattan, Thank you for staying at Courtyard by Marriott Long Island City and sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we met your expectations. It was a pleasure to host you, and we look forward to your next visit. Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Kaydia

The hotel was great, very accommodating and staff amazing! Thie is my second time stay at the courtyard
Stayed 1 night in Feb 2024
Response from General Manager on 21 Feb 2024
Dear Kaydia, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It is great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thank you again for staying with us, and we hope you will choose us again in the future.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great convenience and my dog gets to stay with us. There’s parking but if you decide to use your vehicle, Everytime you take your vehicle you’ll be charged. But once you’re parked and don’t use your vehicle you get the daily rate.
Stayed 1 night in Feb 2024
Response from GENERAL MANAGER on 17 Feb 2024
Dear Valued Guest, Thank you for your recent stay at Courtyard by Marriott Long Island City Hotel with your furry friend. We are thrilled that you enjoyed your stay. We appreciate your kind review and hope you will be back to see us again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Etai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location. Very friendly staff. Clean, very high-end rooms. Great service.
Stayed 1 night in Jan 2024
Response from General Manager on 15 Feb 2024
Dear Etai, Thank you for choosing Courtyard by Marriott Long Island City Hotel and sharing your experience. We are thrilled to know you were pleased with our ideal location, courteous associates, and refreshing accommodations. It was a pleasure to host you, and we look forward to your return visit.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here, Theresa front desk was an excellent receptionist. Her professional ways will lead her far in life. The Manager was also great Im planning on staying at this hotel again soon.
Stayed 1 night in Feb 2024
Response from General Manager on 15 Feb 2024
Dear Abigail, Thank you for this outstanding review and for selecting Courtyard by Marriott Long Island City Hotel. It is always wonderful to know how much our guests enjoy our efforts. We are very fortunate to have such thoughtful and exceptional team members such as Theresa; we will be sure to share your kind words with her as well as our entire team. It was a pleasure hosting you, and we hope to see you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Edwardo

Stayed 2 nights in Feb 2024
Response from General Manager on 22 Mar 2024
Dear Edwardo, We are thrilled you had an excellent stay at Courtyard by Marriott Long Island City Hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us. Warmest Regards, Abner C. Withers, Jr. General Manager

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel stay pleasant workers and very friendly
Stayed 2 nights in Feb 2024
Response from General Manager on 13 Feb 2024
Dear Carlos, Thank you for staying at the beautiful new Courtyard by Marriott Long Island City on your recent trip. It's great to see you had an awesome guest experience and were pleased with our always pleasant and extremely helpful team members. We work hard to make everything perfect from the time you check in until the time you check out, and our team appreciates being recognized for succeeding. Thanks again for staying with us, and we look forward to welcoming you back again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Ivonne

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Pick
That bed is extra great
Stayed 1 night in Feb 2024
Response from General Manager on 5 Feb 2024
Dear Ivonne, Thank you for sharing your wonderful experience at our new Courtyard by Marriott Long Island City hotel. We were delighted to read you were absolutely overwhelmed with the comfort of your room. Our goal is to provide each guest with a relaxing, stress-free stay, and we thank you again for letting us know we exceeded all your expectations. We look forward to hosting you on your next trip to the exciting city that never sleeps!Warmest Regards,Abner C. Withers, Jr.General Manager

6/10 Okay

Peter

Stayed 2 nights in Jan 2024
Response from General Manager on 22 Mar 2024
Dear Peter, Thank you for sharing your rating with us. We are disappointed that you did not enjoy the exceptional experience we are known for providing. We hope you will give us another opportunity to gain your trust in the future. Warmest Regards, Abner C. Withers, Jr. General Manager

8/10 Good

Daniele

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 23 Jan 2024
Dear Daniele, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard by Marriott Long Island City hotel. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and the hotel room was beautiful and well equipped
Stayed 1 night in Jan 2024
Response from General Manager on 22 Jan 2024
Dear Stephanie, Thank you so much for your kind review. We are glad that everything went well during your stay and that our well-kept property as well as our thoughtful associates made for a memorable experience. Thank you for choosing Courtyard by Marriott Long Island City hotel and we hope to have the opportunity to welcome you back any time you are in the area.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Gabrielle Fiona, New York

Stayed 1 night in Jan 2024
Response from General Manager on 7 Feb 2024
Dear Ms. Fiona, We are thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Courtyard by Marriott Long Island City hotel. If you ever have any thoughts to share or if there's anything we can do to enhance your experience further, please don't hesitate to let us know. Thank you again; we look forward to seeing you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Shereka

Travelled with family and small children
Liked: Amenities
Stayed 1 night in Jan 2024
Response from General Manager on 17 Jan 2024
Dear Shereka, Thank you for choosing to stay with us and for taking the time to leave your nice rating. We are delighted to have exceeded your expectations. We enjoyed hosting you at the Courtyard by Marriott Long Island City Hotel; we hope to see you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Priscilla

Stayed 2 nights in Jan 2024
Response from General Manager on 16 Jan 2024
Dear Priscilla, We are pleased your stay was a fantastic one, and we want to thank you for your excellent rating. All of us at Courtyard by Marriott Long Island City hotel look forward to your next visit.Warmest Regards,Abner C. Withers, Jr.General Manager

6/10 Okay

Carlos

Liked: Cleanliness
Stayed 3 nights in Jan 2024
Response from General Manager on 19 Jan 2024
Dear Carlo, Thank you for taking the time to rate your visit. We hope your overall stay was pleasant, but we want it to be perfect. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. Thank you for choosing our hotel, and we hope you will give us another opportunity to welcome you for the exceptional visit we enjoy providing.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

KARINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. Our room and common areas were always clean. The hotel staff was courteous & very helpful. The only inconvenience we experienced was the intense smell of smoke in the hallway and the ground level where the gym & bathrooms are at. 😖
Stayed 5 nights in Jan 2024
Response from General Manager on 12 Jan 2024
Dear Karina, Thank you for taking the time to give us feedback on your recent experience at Courtyard by Marriott Long Island City hotel. We are glad to know that your overall stay with us was comfortable and that you enjoyed your accommodations as well as our helpful associates. Having said that, we apologize for the inconvenience caused due to smoke in the public areas. We are a non-smoking hotel, but on rare occasions, we do have violators of this rule. Thank you again for being our guest, and we look forward to your next visit.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Deidre -Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Deidre -Ann, We are thrilled you had a pleasant stay at Courtyard by Marriott Long Island City hotel, and we appreciate the fantastic rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended!
I felt comfortable and safe by myself during my stay in the hotel. The front desk staff were helpful and professional. The subway stop is a few steps from the hotel. The surrounding area is safe. There is a 24 hour open food mart almost adjacent to the hotel . My room was cleaned everyday
Stayed 1 night in Jan 2024
Response from General Manager on 11 Jan 2024
Dear Guest, Thank you for choosing Courtyard by Marriott Long Island City hotel and sharing your experience. It is great to know that you had a comfortable stay and that our prime location, thoughtful associates as well as our housekeeping who works hard to ensure cleanliness of your accommodations met your expectations. Thank you again for recommending us to future guests, and we look forward to welcoming you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from General Manager on 10 Jan 2024
Dear Teresa, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Courtyard by Marriott Long Island City hotel, and we look forward to welcoming you back soon. Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023
Response from General Manager on 9 Jan 2024
Dear Guest, Thank you for the nice rating! We are delighted your time at Courtyard by Marriott Long Island City hotel was great, as we always strive to provide every guest with a memorable experience. We look forward to your return soon.Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Imelda

Stayed 2 nights in Jan 2024
Response from General Manager on 9 Jan 2024
Dear Imelda, We are pleased you had a nice stay at Courtyard by Marriott Long Island City hotel, and we appreciate the kind rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

etienne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Dec 2023
Response from General Manager on 4 Jan 2024
Dear Etienne, Thank you for rating your stay at Courtyard by Marriott Long Island City hotel. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Alia

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not seem like there was much to do within walking distance. Great amenities
Stayed 3 nights in Oct 2023
Response from General Manager on 28 Dec 2023
Dear Alia, Thank you for choosing Courtyard Long Island City/New York Manhattan View and for your candid feedback. We are glad to know that you enjoyed the amenities offered to our guests. However, we are sorry that our location was not ideal for you. Please know in the future our knowledgeable associates are happy to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. Thank you again; we look forward to having you back whenever you return to New York.Happy Holidays and Happy New Year!Warmest Regards,Abner C. Withers, Jr.

8/10 Good

Rosana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Place is easy to find and there are train stations right on the corner so you can easily go where you want,Staffs are very nice and friendly. Rooms are clean just a little small for two beds . Overall I would definitely stay again if I ever come to the area again.
Stayed 3 nights in Dec 2023
Response from General Manager on 28 Dec 2023
Dear Rosana, Thank you for being our guest and for your detailed review. We are glad to know that you enjoyed our convenient location and the excellent service provided by our devoted associates. However, we are sorry for the inconvenience you had with our room. We appreciate your feedback, and we look forward to welcoming you back at Courtyard Long Island City/New York Manhattan View.Happy Holidays and Happy New Year!Warmest Regards,Abner C. Withers, Jr.

8/10 Good

Theresa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not relaxing.
I really liked the hotel. But I was there for work staying 5 nights. There was only a desk chair, no floor lamp. I requested a comfortable chair 4 times and was told they would “work on it”. But never got one. Working all day it would have been nice to be able to relax. There was a small table so there must be a chair normally.
Stayed 5 nights in Dec 2023
Response from General Manager on 26 Dec 2023
Dear Theresa, Thank you for sharing your feedback regarding your recent stay at Courtyard by Marriott Long Island City Hotel. While we are delighted to hear that you enjoyed your overall experience, we sincerely apologize for the inconvenience you encountered with our service. This does not align with our usual standard, and we regret not meeting your expectations. Please be assured that your comments will be addressed with the appropriate teams to ensure overall guest satisfaction. We appreciate your patience and understanding, and we look forward to welcoming you back to provide you with the hospitality we are known for.Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from General Manager on 21 Dec 2023
Dear David, Thank you for choosing Courtyard by Marriott Long Island City Hotel and for your kind rating. We are delighted to know that you enjoyed your overall experience with us. We look forward to the pleasure of welcoming you back soon again.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel
Stayed 1 night in Dec 2023
Response from General Manager on 18 Dec 2023
Dear Hector, It is such a pleasure to earn the title of the best hotel you have ever stayed at. We are delighted you gave us a perfect score and had a spectacular guest experience at our new Courtyard by Marriott Long Island City hotel. Your review is the highest compliment we can ever receive, and we appreciate you taking the time to share it online. We hope you will come back to us whenever your travels bring you to the Big Apple!Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from General Manager on 11 Dec 2023
Dear Luis, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at the Courtyard by Marriott Long Island City hotel, and we look forward to welcoming you back soon.Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Barbara

Stayed 1 night in Dec 2023
Response from General Manager on 12 Dec 2023
Dear Barbara, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard by Marriott Long Island City hotel. We look forward to welcoming you back on your next visit.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Response from General Manager on 13 Feb 2024
Dear Jesus, We are thrilled you had an excellent stay at Courtyard by Marriott Long Island City hotel, and we appreciate the high rating. It was our pleasure accommodating you, and we look forward to your next visit with us.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Cesar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location. limited access to food items; short staff - wasn't attended.
Stayed 2 nights in Nov 2023
Response from General Manager on 30 Nov 2023
Dear Cesar, Thank you for staying at the Courtyard by Marriott Long Island City on your recent trip. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city. However, we regret any inconvenience you experienced with our service. We will share your feedback with our team to ensure a better experience going forward. We have taken note of your observations regarding our food choices; we always appreciate hearing from our guests and learning what would enhance their visit. We hope you will come back to us whenever your travels bring you to the Big Apple!Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Apisak, Annandale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean and modern.
Stayed 2 nights in Nov 2023
Response from General Manager on 29 Nov 2023
Dear Apisak, Thank you for your wonderful feedback on your recent stay at the new Courtyard by Marriott Long Island City. We were pleased to read you found our location to be perfect for everything you wanted to do while in our city! We are also happy you appreciated our clean, comfortable rooms. It was a pleasure hosting you, and we look forward to having you again the next time you visit the Big Apple.Warmest Regards, Abner C. Withers, Jr.General Manager

8/10 Good

Troy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check in and out process was excellent! The staff working late was amazing. I did not get her name but was very friendly. The room was small but nice and the bed comfortable!
Stayed 3 nights in Nov 2023
Response from General Manager on 22 Nov 2023
Dear Troy, Thank you for your recent stay at our beautiful new Courtyard by Marriott Long Island City and for taking the time to write about your positive experience with our associates. We take great pride in the training of our team to handle your every need, and feedback is the highest compliment we can receive. We will definitely share your wonderful remarks with everyone, and we are sure they will appreciate the recognition of their efforts. We look forward to welcoming you back soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from General Manager on 22 Nov 2023
Dear Marlene, Thank you for the wonderful rating for Courtyard by Marriott Long Island City hotel. We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we look forward to hosting you again soon.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Erin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Halloween Stay in NYC
Check in was a breeze. It was quite late, and the clerk directed me to locations where I could get food as I’d missed dinner. The room was clean, and stylish. Wi-Fi worked seamlessly AND THE BED IS SUPER COMFY. The water pressure was INCREDIBLE! Quite important as my long hair needs water pressure to rinse properly. I seldom get to write any of that about hotel stays. It’s just around the corner from my office in the Jet Blue Building, so my “commute” and the area is very walkable. There’s a 24 Hudson Market next door, and JACX&CO across the street, so it’s easy to get great food quickly & conveniently. Will stay here again.
Stayed 1 night in Oct 2023
Response from General Manager on 6 Nov 2023
Dear Erin, Thank you for the excellent feedback regarding your experience at Courtyard by Marriott Long Island City hotel. We are thrilled you loved your time with us and that our well-equipped accommodations and convenient location added enjoyment to your visit. We also appreciate you mentioning our smooth check-in service. We are glad that we were able to provide you with an outstanding Halloween stay, and we love knowing you plan to return.Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2023
Response from General Manager on 6 Nov 2023
Dear Sarah, Thank you for your recent stay at the Courtyard by Marriott Long Island City hotel and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting New York. We enjoyed having you as our guest, and we look forward to seeing you again soon. Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Love that the bike path was right in front of the hotel.
Stayed 2 nights in Oct 2023
Response from General Manager on 24 Oct 2023
Dear Elizabeth, We were thrilled to welcome you to the new Courtyard by Marriott Long Island City hotel, and we thank you for your review! We are pleased your stay was great and that our ideal location enhanced your visit with us. We hope you will come back the next time your travels bring you to our wonderful city!Warmest Regards,Abner C. Withers, Jr.General Manager

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Stayed 2 nights in Oct 2023
Response from General Manager on 23 Oct 2023
Dear Rose, We appreciate the wonderful review. Thank you for taking time to share your experience. Our entire team is invested in providing you with a memorable stay, and your positive comments motivate us to keep up the hard work. We hope Courtyard by Marriott Long Island City hotel is your first choice the next time you visit our exciting city, and we wish you all the best with your travels.Warmest Regards,Abner C. Withers, Jr.General Manager

8/10 Good

Ping

Stayed 1 night in Oct 2023
Response from General Manager on 7 Nov 2023
Dear Ping, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at new Courtyard by Marriott Long Island City hotel. We look forward to your return and wish you all the best with your future travels.Warmest Regards,Abner C. Withers, Jr.General Manager