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LCD TV, pay-per-view films, MP3 docking station
LCD TV, pay-per-view films, MP3 docking station
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Guest reviews

4.2 out of 5 Very good
1,000 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular Location5th Avenue1 min walk
Popular LocationEmpire State Building6 min walk
Popular LocationMadison Square Garden12 min walk
AirportNew York, NY (JFK-John F. Kennedy Intl.)40 min drive

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  • Medium King

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsMedium King
  • Bunk Bed Room 2 Twin Beds

    Room amenities

    • 12 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsBunk Bed Room 2 Twin Beds
  • Medium Room One Queen Bed

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsMedium Room One Queen Bed
  • Loft Suite One King Bed

    Room amenities

    • 65 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsLoft Suite One King Bed
  • Double Room Two Double Beds

    Room amenities

    • 33 sq m
    • Sleeps 4
    • 2 Double Beds
    More detailsDouble Room Two Double Beds
  • Medium Queen

    Room amenities

    • 25 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsMedium Queen
  • Single Room

    Room amenities

    • 13 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSingle Room
  • Large Room One King Bed

    Room amenities

    • 37 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsLarge Room One King Bed
  • Small Room One Full Bed

    Room amenities

    • 17 sq m
    • Sleeps 2
    • 1 Double Bed
    More detailsSmall Room One Full Bed

About this area

New York

Located in New York's Midtown neighbourhood, Ace Hotel New York is in the city centre and near a metro station. Port Imperial Ferry Terminal and American Dream Meadowlands are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Macy's. Consider St. James Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction. Guests love the hotel's convenience for public transportation: 28 St. Station (Broadway) is just steps away and 34 St. Station (Herald Square) is 6 minutes on foot.
View map
Popular Location

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 6 min walk
  • Madison Square Garden - 12 min walk
  • Bryant Park - 18 min walk
  • Grand Central Terminal - 18 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.) - 40 min drive

Restaurants

  • The Breslin — 1 min walk
  • Pondicheri - 3 min walk
  • Ilili - 3 min walk
  • Vin Sur Vingt - 3 min walk
  • Waldy's Woodfire Pizza & Penne - 3 min walk

About this property

Ace Hotel New York

4-star New York hotel in Midtown, walk to 5th Avenue
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include 2 coffee shops/cafés, 24-hour room service and conference space. All 280 individually decorated rooms feature free WiFi and MP3 docks. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include 24-hour room service and fridges.
Ace Hotel New York offers 280 forms of accommodation with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: USD 65.00 per day

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-50.00 per person
  • 1 restaurant and 2 coffee shops
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Dry cleaning service
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Computer station
  • Meeting rooms
  • Conference space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 9 April 2020 to 28 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Dogs only
1 per room (up to 25 lbs/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD40.16 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
  • Self-parking fee: USD 65.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Can I cancel my reservation for free at Ace Hotel New York and receive a full refund?
Yes, Ace Hotel New York offers free cancellation on select room rates, because flexibility matters! Please refer to Ace Hotel New York cancellation policy on our site for more details about any exclusions or requirements.
Is Ace Hotel New York pet-friendly?
Yes, Ace Hotel New York allows dogs (limit 1 per room) with a maximum weight of up to 11 kg per pet. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.
How much is parking at Ace Hotel New York?
Self-parking is available for USD 65.00 per day.
What time is check-in at Ace Hotel New York?
Check-in is from 3 PM to noon. Late check-in is available during limited hours.
What time is check-out at Ace Hotel New York?
Checkout is at noon.
Where is Ace Hotel New York located?
Located in Midtown, this hotel is within a 10-minute walk of 5th Avenue, Empire State Building and Macy's. Madison Square Garden and Times Square are also within 15 minutes. 28 St. Station (Broadway) is only a 2-minute walk and New York W 32nd St. Station is 4 minutes.
4.2
Very good
5 - Excellent
512
4 - Good
303
3 - Okay
112
2 - Poor
46
1 - Terrible
27

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying here when I go to NYC. It is convenient located for all my business needs and great spots around for meetings.
Stayed 10 nights in Feb 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
Location was great. Central and walkable to restaurants, bars, stores, tourist spots, Madison Square Garden, etc. Staff was nice and accommodating. Hotel has a cool, hip vibe. Loved the lobby music at night. Liked the cool room. Only minor complaint was the shower. Small. Shower curtain clung to the body as you tried to shower. Was more hassle to deal with than relaxing. That said, it was just a minor nuisance. Staff provided quick response when requested and the front desk staff was always friendly and accommodating. Enjoyed drinks at the Breslin bar - bartenders were excellent and very friendly. I recommend the Ace Hotel for those younger, hip, who are looking for a boutique hotel.
Stayed 4 nights in Mar 2020

3/5 Okay

Travelled with family, Business traveller
Too loud music in the lobby. Too loud guests at late nights. Too dark rooms. Too expensive water in cartons on the room.
Stayed 4 nights in Mar 2020

2/5 Poor

Happy face iconLiked: Cleanliness, staff & service
Sad face IconDisliked: Room comfort
Stayed 2 nights in Mar 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

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