Ace Hotel New York

Photo gallery for Ace Hotel New York

Primary image
LCD TV, pay-per-view films, MP3 docking station
LCD TV, pay-per-view films, MP3 docking station
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Overview of Ace Hotel New York

Ace Hotel New York

4.0 star property

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
Map
20 West 29th Street, New York, NY, 10001

Explore the area

  • Popular LocationEmpire State Building6 min walk
  • Popular LocationTimes Square14 min walk
  • Popular LocationBroadway17 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)47 min drive

Choose dates to view prices

About this area

New York

Ace Hotel New York is located in Manhattan, a neighbourhood in New York, and is in the entertainment district and near a metro station. Cape Liberty Cruise Port and American Dream are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit 5th Avenue and Times Square. Looking to enjoy an event or a game? See what's going on at Madison Square Garden or Barclays Center Brooklyn. Guests love the hotel's convenience for public transportation: 28 St. Station (Broadway) is just steps away and 34 St. Station (Herald Square) is 6 minutes on foot.

What's nearby

  • 5th Avenue - 1 min walk
  • Empire State Building - 6 min walk
  • Madison Square Garden - 9 min walk
  • Times Square - 14 min walk
  • Broadway - 17 min walk

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • John F. Kennedy International Airport (JFK) - 47 min drive

Restaurants

  • Sweetgreen - 2 min walk
  • Ben & Jack's Steakhouse - 2 min walk
  • Cafe 28 - 3 min walk
  • The Smith - 3 min walk
  • Pondicheri - 3 min walk

About this property

Ace Hotel New York

4-star New York hotel in Manhattan, walk to Empire State Building
2 bars/lounges, a 24-hour fitness centre and 2 coffee shops/cafes are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space and concierge services.
Ace Hotel New York offers 280 accommodations with MP3 docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, designer toiletries and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 65.00 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 10.00-50.00 per person
  • 2 coffee shops
  • 2 bars/lounges

Restaurants on site

  • The Breslin

Things to do

  • 24-hour fitness centre
  • Shopping

Family friendly

  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room (up to 25 lbs/11 kg)
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 51.64 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD40.16 per accommodation, per night. This fee does not apply to children under 1 year of age.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 10.00 and USD 50.00 per person (approximately)
  • Self-parking fee: USD 65.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 51.64 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Ace Hotel
Ace Hotel New York
Ace New York
New York Ace Hotel
Ace Hotel New York City
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 509 out of 1001 reviews
5 - Excellent 51%
Rating 4 - Good. 303 out of 1001 reviews
4 - Good 30%
Rating 3 - Okay. 113 out of 1001 reviews
3 - Okay 11%
Rating 2 - Poor. 50 out of 1001 reviews
2 - Poor 5%
Rating 1 - Terrible. 26 out of 1001 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and convenient space, the person at the desk barely acknowledged us but the group beside us was greeted and treated massively different- welcomed and given suggestions and quick tours, our "greeter" did anything but. The room was quant and mostly amazing- some of the wallpaper is coming right off the wall which was unfortunate. We will absolutely stay here again but hope all the staff are as lovely as the one beside us.
Stayed 1 night in Jul 2022

2/5 Poor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Not clean every dark, terrible washroom and shower! No soap!
Stayed 2 nights in Jul 2022

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, room very large, staff professional. Lobby a tiny bit dark for us and one working elevator is a problem!
Stayed 1 night in Jul 2022

4/5 Good

Travelled with group
Liked: Cleanliness, staff & service
The rooms were average and the bathroom had a leak.
Stayed 1 night in Jul 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good stay at ACE, the only thing that I didn’t like it was that the bed was too close to the AC so the air was on me, but if I turned off the room would get too hot. Besides this issue, everything was good. I’d definitely stay there again
Stayed 1 night in Jul 2022